Mercedes-Benz of the Woodlands

Trinidad made my car buying experience quick and easy! I was contacted immediately after inquiring online about a vehicle, and he provided great service that allowed me to make purchasing my vehicle as ea I was contacted immediately after inquiring online about a vehicle, and he provided great service that allowed me to make purchasing my vehicle as easy as possible. More

Great service department was well accommodated and helped by Jacob Abernathy I recommend this dealer by Jacob Abernathy I recommend this dealer More

Trinidad is a true asset to MBoTW. Great service from the initial contact over the phone all the way to completed sale. He was knowledgeable not only on MB, but other manufacture's veh Great service from the initial contact over the phone all the way to completed sale. He was knowledgeable not only on MB, but other manufacture's vehicles on the lot as well. Just an all around good guy. My husband and I enjoyed working with him. More

From the moment I first encountered Katherine through an online inquiry, until we met her at the dealership for a test drive, she demonstrated a great feel for making us comfortable with our buying experien online inquiry, until we met her at the dealership for a test drive, she demonstrated a great feel for making us comfortable with our buying experience. Her follow up was sufficient and timely, without being overbearing or pestering; her knowledge of her product delivered quick and precise responses to our questions as they arose. She enlisted the assistance of her new car manager, Erich, as needed, who also made us feel nothing but welcome and at home that we had finally found the place we wanted to do business with. Finally, Arturo in finance was straightforward and thorough in his part of the process, putting the final stamp on a truly great buying experience. Katherine, Erich, and Arturo - thank you all! More

Recently purchased a Mercedes 2500 Storyteller travel van. Having come from a BMW we were unfamiliar with the MB product and service. After our first few voyages we identified a few minor issues that ne van. Having come from a BMW we were unfamiliar with the MB product and service. After our first few voyages we identified a few minor issues that needed to be addressed. After making an appointment I was promptly met by Juan who was fantastic. He listed to the issues and addressed them. He even contacted Storyteller to ensure the issues were collectively resolved. More

David González was exceptional! Professional, empathetic, and knowledgeable, he made the process smooth and even engaged the two kids that were with me the day of the purchase makin Professional, empathetic, and knowledgeable, he made the process smooth and even engaged the two kids that were with me the day of the purchase making it a fun experience for all of us . I’ve watched him grow his career with Mercedes, and he’s doing great 👏👏👏. As long as I own a Mercedes, I’ll be buying from him! Highly recommend! More

Service dept: Professional. Prompt. No nonsense. No upsell. Pleasure doing business. Thanks. (15 words aren't needed.) Prompt. No nonsense. No upsell. Pleasure doing business. Thanks. (15 words aren't needed.) More

Good Prompt Service Received good communication. Would recommend to friends and others. Seamless transaction and process Would recommend to friends and others. Seamless transaction and process More

It was a great experience with a professional team and a great atmosphere. I was able to work while they serviced my vehicle and was able to get much done. I purchased the car from this dealer and have be great atmosphere. I was able to work while they serviced my vehicle and was able to get much done. I purchased the car from this dealer and have been pleased since. More

Traveling cross country and check engine light came on. They were able to get me in the next day to check the codes. They were able to get me in the next day to check the codes. More