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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
2,970 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,970 reviews

March 30, 2023

Great service team, detailed and attentive to all my needs. My car was in, serviced and cleaned in no time at all! More

by Michael Strathdee
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Michael, and we are thrilled that you found your experience with us here at Mercedes-Benz of the Woodlands to be a positive one. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 29, 2023

Mercedes Benz of The Woodlands always has the best customer service and takes care of my issues with ease. More

by JR
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 29, 2023

Really happy, with Mercedes Benz of the Woodlands. Excellent service and attention!! Thanks JOHN WATKINS. More

by gmarcide
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rosario Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOHN WATKINS
Mar 30, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with John and our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 29, 2023

Very helpful, informative about he’s position in sales. Fast and full of ambition to answer questions to whomever needs it! More

by Unknown
Recommend Dealer
Yes
Employees Worked With
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Kraim
Mar 30, 2023 -

Mercedes-Benz of the Woodlands responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 28, 2023

Have always been treated as a respected customer with care and attention to the issues with my vehicle. More

by WAS
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 24, 2023

Mike in service is a consummate professional. My car was ready sooner than I expected it to be but I was given a really sweet 2023 loaner car. More

by GS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Mercedes-Benz of the Woodlands responded

We are very happy to hear that Mike provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 24, 2023

Mercedes Benz of The Woodlands service department is always courteous, competent, and quick! Thank you! More

by Ms Nel
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Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Mercedes-Benz of the Woodlands responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 23, 2023

I am very happy and satisfied with the service provided by Mercedes Woodland ... I am regular customer ..for last 5 years ...it had been a great experience with their staff and advisor .. More

by Verander Chawdary
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Mercedes-Benz of the Woodlands responded

It's great to hear that you've had such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 23, 2023

Juan always goes the extra mile to be sure I have everything I need. So much attention to detail. Service drive staff is excellent. Thanks for the great service! More

by dennis_mcandrews
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Juan
Mar 24, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you, Dennis! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 22, 2023

Just got my first service. All issues were addressed and the car was clean. Happy! More

by hurrlede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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