Mercedes-Benz of the Woodlands

Mr. Mark Escobar provided concierge level service. Mark was knowledgeable, personable and kept me informed on the serviced of my vehicle. The mechanical technicians always do an excellent job when I bring was knowledgeable, personable and kept me informed on the serviced of my vehicle. The mechanical technicians always do an excellent job when I bring my cars to MBTW service. I would not trust another dealership with my cars. When I find a winner I stick with them. I would definitely recommend MBTW service department to friends and family. More

I bought a used car from this dealership and my sales person, Rosario, and everyone involved was very professional and helpful. They had my new 4Runner looking great and full of gas. I highly recommend t person, Rosario, and everyone involved was very professional and helpful. They had my new 4Runner looking great and full of gas. I highly recommend this dealership. More

Katherine was very professional and communicative, She worked with us for approximately a week trying her best to get us the deal we desired. We were not able to reach a deal, but I would highly recom worked with us for approximately a week trying her best to get us the deal we desired. We were not able to reach a deal, but I would highly recommend her To anyone who was looking for A sales person that would work very hard to at least try to get you the best deal. More

Highly recommend this dealership. Excellent customer service. Kind and knowledgeable staff who work hard to provide excellent service Excellent customer service. Kind and knowledgeable staff who work hard to provide excellent service More

1. Professional and courteous Staff 2. Good communication 3. Comfortable waiting area with coffee and snacks. 4. Car is always returned washed and ready to go. communication 3. Comfortable waiting area with coffee and snacks. 4. Car is always returned washed and ready to go. More

I can always count on MBOTW to take care of me from sale to service to trade-in and next MB. The continued customer service is always professionally delivered and makes me confident in my choice on where to to service to trade-in and next MB. The continued customer service is always professionally delivered and makes me confident in my choice on where to buy my vehicle. More

Excellent service provided by Liz Rincon and the Service Team. Always professional, knowledgeable and communicates throughout the process. Liz had arranged a Loaner for me while my SL and then GLE were in Team. Always professional, knowledgeable and communicates throughout the process. Liz had arranged a Loaner for me while my SL and then GLE were in for annual service. I have been bringing my MB's exclusively here for maintenance and service since 2017. Steve S. More

The purchase of a Sprinter four years ago was possible the best experience I’ve had at a dealership. Very professional and honest approach the finding and financing my traveler. Sprinters were difficult t the best experience I’ve had at a dealership. Very professional and honest approach the finding and financing my traveler. Sprinters were difficult to find. Service has been a continuation of this great experience. Thanks to everyone at Woodlands Mercedes Benz. Stephen Coppin More

I was in for service recently and Jacob Abernathy took great care of us. He was pleasant, informative and communicative. I told him I will be requesting him in the future. The store is stunning and the st great care of us. He was pleasant, informative and communicative. I told him I will be requesting him in the future. The store is stunning and the staff is helpful and friendly. More

We went into the dealership to have service done on our car and while I was waiting I decided to take a look at the show room floor. I have walked this show room floor several times and not had anyone appr car and while I was waiting I decided to take a look at the show room floor. I have walked this show room floor several times and not had anyone approach me until this past weekend. Sammy approached and asked if I needed any help. I asked him about a vehicle and he kindly gave me the information I needed. We left, but Sammy stayed in touch over the next day and he ended up finding us the two cars we were looking for. The experience with Sammy was professional and seamless. He is knowledgeable, listens to your needs, and stays in constant contact through out the process. I would highly recommend MB of The Woodlands and Sammy Mourtada for your next car. More