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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,132 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,132 reviews

March 05, 2025

Always professional. Excellent service. Everyone is exceptional, friendly and responsive. Gaston is an excellent service supervisor. More

by ifyarene
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, Ifyarene! We're thrilled to hear you had such a positive experience and appreciate your kind words about Gaston and our team. Your support means a lot to us and we look forward to serving you again!

March 04, 2025

Fantastic service with friendly people. I had an issue with my Sprinter van and they took cared of it promptly with Avery concise explanation. More

by sphudd
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kristin Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the great feedback, sphudd! We're thrilled to hear you had a fantastic experience and that our team could help with your Sprinter van. We appreciate your kind words and look forward to assisting you again in the future!

March 03, 2025

I Purchased my first Mercedes Lease with Salesperson Justin, Manager Nic & Financial servicer Arturo it was a great experience I was introduced to a deal I couldn't refuse and a great maintenance packa More

by Danni
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nic the manager was willing to work with what made me financially comfortable , Justin Brennen
Mar 05, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your fantastic experience, Danni! We're thrilled to hear that Justin, Nic, and Arturo made your leasing process enjoyable and that you appreciated the hospitality. We look forward to assisting you again in the future. Enjoy your new Mercedes!

Mar 06, 2025 -

Danni responded

Thank you 😊

March 02, 2025

We will always purchase at this dealership, from Martin. The service department is amazing as is everything about this dealership! More

by michellerutland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, Michellerutland! We're thrilled to hear you had such a positive experience with Martin and our service department. Your loyalty means a lot to us, and we look forward to serving you again in the future!

February 28, 2025

Always courteous and prompt, plus they provide the right type of loaner for our Art business. More

by sallychristinemaxwell
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jose
Mar 05, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Sally! We're thrilled to hear that our service has met your needs and that the loaner suited your Art business perfectly. Your satisfaction is our priority, and we look forward to continuing to provide you with the best experience!

February 28, 2025

Arrived with no appointment-needing an emissions certification for my Mercedes. Welcomed as a valued client. Service and client care was excellent. As a repeat customer, continue to be very sati More

by BigE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Renteria
Mar 05, 2025 -

Mercedes-Benz of the Woodlands responded

BigE, thank you for your fantastic review! We're thrilled to hear that you felt welcomed and valued. Your loyalty means a lot to us, and we're glad to continue providing you with excellent service. We look forward to seeing you again!

February 27, 2025

Anthony, Mike & Arturo made our experience seamless within a single day. We were extremely under hassle & pressure but they took the stress from under the rug & made it possible for us to purchase our More

by Christopher & Nathalie Ramirez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Surface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, Christopher! We're thrilled to hear that Anthony, Mike, and Arturo made your experience so seamless. It’s wonderful to know you felt supported throughout the process. Enjoy your dream vehicle, and we appreciate your recommendation!

February 27, 2025

They provide outstanding service - thorough and efficient. They make it easy to schedule and staff is helpful and courteous. More

by Tiff
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Mercedes-Benz of the Woodlands responded

Tiff, thank you for your fantastic review! We're thrilled to hear you had such a positive experience with our team. Your satisfaction is our priority, and we appreciate your kind words about our service and staff. Looking forward to serving you again!

February 26, 2025

Getting my car repaired was easy at this dealership. No hassle and treated like a VIP. More

by Kelsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Feb 27, 2025 -

Mercedes-Benz of the Woodlands responded

Kelsey, we’re thrilled to hear you had a hassle-free experience and felt like a VIP! Our team strives to make car repairs as smooth as possible. Thank you for your kind words and for choosing us for your needs. We look forward to serving you again!

February 25, 2025

Great service from Luis Osawa. The experience and knowledge of him, represents a great experience in buying a MB. Many thanks More

by jorge.davalos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Osawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Jorge! We're thrilled to hear that Luis provided you with such a great experience. Your satisfaction means a lot to us, and we look forward to helping you again in the future!

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