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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,034 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,034 reviews

November 06, 2024

Excellent service, had a few warranty issues solved, no questions asked. Stress free, pleasurable experience! More

by leighyoung1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Mercedes-Benz of the Woodlands responded

Leigh, we’re thrilled to hear about your positive experience with our service! Our team is dedicated to making sure everything runs smoothly for our customers. Thank you for taking the time to share your feedback; it truly means a lot to us!

November 06, 2024

Clean clear communicator with excellent service and also very knowledgeable about the product who supported me throughout the familiarization phase and afterwards. Bent over backwards to attend to me during More

by Cyril
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Mercedes-Benz of the Woodlands responded

Cyril, thanks for the fantastic review! We're thrilled to hear that our team's support made a difference during your experience. Your kind words about our service and product knowledge truly motivate us. We look forward to seeing you again!

November 05, 2024

From the GM to the service and sales team the team is focused on quality and service. I have been a customer for many years and fully support them. Well done MBOTW! More

by Alex G
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rosario Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Alex! We’re thrilled to hear that our team’s dedication to quality and service has made a lasting impression on you. Your support means the world to us, and we look forward to exceeding your expectations for many more years to come!

November 02, 2024

I enjoyed doing business with the Mercedes-Benz of the Woodlands team. They were very professional, knowledgable, and extremely courteous. Thank you all for a relaxing day car shopping. More

by timharris121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

timharris121 responded

Thank you for helping me purchase the right vehicle for this new season of my life. May you all continue to have tremendous success, and may all of your families enjoy the upcoming Holidays. As a minister I must close by saying, When you all keep God first and foremost in your lives, and in your business, He will bless you tremendously!

Nov 04, 2024 -

Mercedes-Benz of the Woodlands responded

Tim, we’re thrilled to hear you had a great experience with our team! We pride ourselves on professionalism and excellent customer service. Thank you for choosing Mercedes-Benz of the Woodlands and allowing us to be apart of this new chapter in your life. May you also continue to have success and may you and your family have a wonderful time with the upcoming holidays. We look forward to assisting you again in the future!

November 02, 2024

It is very rare that I would take the time to write a review but I thought your dealership deserved it. I went there to purchase a used car (2018 Mazda). Justin Kenney was my salesman. He was very profes More

by Darrell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Brennen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Mercedes-Benz of the Woodlands responded

Darrell, thank you for taking the time to share your experience! We're thrilled to hear that Justin provided such exceptional service. We pride ourselves on our team’s dedication and professionalism. We look forward to welcoming you and your friends back for your next car purchase!

November 01, 2024

He was very knowledgeable and provided great customer service! His updates regarding my car were also very timely. More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Mercedes-Benz of the Woodlands responded

K, thank you for the fantastic review! We're thrilled to hear that you had a great experience with our knowledgeable team and timely updates. Your satisfaction is our priority, and we appreciate your support!

October 30, 2024

Love working with this dealership. I bought my S560 out of state, but I've always taken it here for service. John Watkins always takes good care of it. Always remembers me and recogniz More

by Stevemb4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your experience, Stevemb4! We're thrilled to hear that John has been taking such great care of your S560. It's wonderful to know our team is providing excellent service and keeping your vehicle in top shape. We appreciate your loyalty and look forward to seeing you again!

October 30, 2024

I love this dealership! Juan is absolutely terrific. Helpful and quick. The technicians have never failed to do any repairs correctly the first time. I will always go to th More

by lrvc
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
Nov 02, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, lrvc! We're thrilled to hear that Juan and our technicians provided you with great service. Your recommendation means a lot to us, and we look forward to serving you again in the future!

October 30, 2024

Trinidad made my car buying experience quick and easy! I was contacted immediately after inquiring online about a vehicle, and he provided great service that allowed me to make purchasing my vehicle as ea More

by Alexusb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trinidad Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, Alexusb! We're thrilled to hear that Trinidad made your car buying experience smooth and enjoyable. Your satisfaction is our priority, and we appreciate you sharing your experience with us! Enjoy your new vehicle!

October 29, 2024

Great service department was well accommodated and helped by Jacob Abernathy I recommend this dealer More

by Laz V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Abernathy
Oct 30, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the awesome feedback, Laz! We're thrilled to hear you had a great experience with Jacob Abernathy and our service department. Your recommendation means a lot to us!

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