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Mercedes-Benz of the Woodlands

The Woodlands, TX

Overview
Employees
Reviews
Vehicles
5.0
2,999 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,999 reviews

September 27, 2024

Always a great experience here and Liz Rincon is awesome. Have purchased several cars here and will continue to do so. More

by Mbradshaw
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Walding
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Mbradshaw! We're thrilled to hear about your great experiences with us and Liz Rincon. Your loyalty means a lot, and we look forward to assisting you with your future car purchases!

September 25, 2024

We have been brining our vehicle here since we moved from out of state. The service and staff are fantastic. Isaiah always goes above and beyond to explain the process, answer any questions, and make our exp More

by dthouse68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2024 -

Mercedes-Benz of the Woodlands responded

Dthouse68, thank you for your fantastic review! We're thrilled to hear about your positive experiences with our team, especially Isaiah. Your recommendation means a lot to us, and we look forward to continuing to provide exceptional service for you and your vehicle!

September 25, 2024

Have been taking my car here since we moved in April of 2023. Great service. More

by Karan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2024 -

Mercedes-Benz of the Woodlands responded

Karan, we’re thrilled to hear you’ve had a great experience with us since moving! Thank you for trusting us with your car. We look forward to continuing to provide you with excellent service.

September 23, 2024

I've been taking our vehicles to MBOW for the past 3 years or so and I have always been happy with the service. I have worked with about 5 different Service Advisors, and all have seemed to be honest an More

by norlr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you, norlr! We’re thrilled to hear about your positive experiences with our service team. Providing honest and efficient service is our priority, and it’s great to know you feel at ease while your vehicles are with us. Looking forward to continuing to serve you!

September 22, 2024

Have used this dealership 5+ years, always pleasant, helpful to work with. Receptionist nice and knowledgeable. More

by dad812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, dad812! We're thrilled to hear you've had a great experience with us over the years. Our team works hard to provide excellent service, and it’s wonderful to know our efforts are appreciated. We look forward to serving you again soon!

September 21, 2024

We get exceptional service from Liz and the service department at every visit. She is so professional and friendly, always ensuring we understand what our vehicle needs and that it is completed correc More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the awesome feedback, Alan! We're thrilled to hear that Liz and our service team consistently provide you with exceptional care. We take pride in ensuring your AMG is well looked after. Looking forward to your next visit!

September 21, 2024

I just moved to the area and had to take my Mercedes in for service. The dealership had a beautiful lounge with glass windows overlooking the service department. My drop off check in was a breeze and my lo More

by diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, Diane! We're thrilled to hear you had such a positive experience with our team and enjoyed our lounge. We look forward to welcoming you back for your next service visit!

September 20, 2024

Gaston has been extremely consistent and delivers exceptional service. I’ve been going to this dealership for around 2 years and he has helped me every single time. He has provided me with straight f More

by N. Wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Mercedes-Benz of the Woodlands responded

N. Wright, thank you for your fantastic feedback! We're thrilled to hear about your positive experiences with Gaston. Consistency and exceptional service are what we strive for, and it's great to know we're meeting your expectations. We look forward to serving you again soon!

September 18, 2024

Always clean and everyone is professional and friendly. Anna from the front desk was exceptional and friendly. Very informative as I was waiting for my car to be serviced. More

by Christine Domangue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna from the front desk
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Sep 23, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you for your wonderful feedback, Christine! We’re thrilled to hear you had a great experience with our team, especially Anna. We look forward to serving you again soon!

September 18, 2024

Always easy and efficient. My service manager Steve is the best. This is a Great dealership. More

by cdomangue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, cdomangue! We're thrilled to hear you had such a positive experience with Steve and our team. We strive for efficiency and excellence, and it’s great to know we hit the mark for you. Looking forward to serving you again!

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