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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
2,968 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,968 reviews

May 22, 2023

Juan assisted with getting my service and loaner, and John helped me from the time I brought it in to the time I picked it up. Both are rockstars and an asset to the MBOTW service team. They were frien More

by Christie Prado
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Renteria, John Watkins
May 22, 2023 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing about your experience with Mercedes-Benz of the Woodlands. We appreciate your business, Christie, and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 22, 2023

Outstanding service! Steven assisted me in having my car delivered after my service appointment. That was vey helpful! More

by scaldwell
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. Steven and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 22, 2023

The service experience at Mercedes Benz of The Woodlands is always pleasurable. Liz is personable and a very knowledgeable service advisor. Always enjoy my visit! More

by Brendanath367
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Kraim
May 22, 2023 -

Mercedes-Benz of the Woodlands responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of the Woodlands, Brenda, we look forward to having you as a valued customer for many years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 21, 2023

Excellent service with good feedback. Honest, dependable and trustworthy. Nice waiting room with coffee and great selection of food. More

by kthywk4
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2023 -

Mercedes-Benz of the Woodlands responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of the Woodlands, we look forward to having you as a valued customer for many years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 21, 2023

Another fine purchase experience at MBotWoodlands. Professional, personable and first class from start to finish - many thanks to each of the folks there. More

by MMcC
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred and Justin
May 21, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 20, 2023

Excellent. ..the Best! Mike Lange is a Rock Star. The experience was comfortable and the service impeccable. More

by thomasmcbride77
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you, Thomas! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 19, 2023

It was a great experience. Very nice dealer and selection. Everyone was very attentive and polite. Costumer service was top notch. More

by Gloria
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Mercedes-Benz of the Woodlands responded

It's fantastic to hear that we provided you with great customer service, Gloria We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 19, 2023

They said it would take 45 minutes for service on my vehicle, I wish it was longer! I felt like I was in a spa lounge waiting room full with amenities and comfortable details. Service was great and Adv More

by Gabriela Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, Gabriela, and for taking the time to leave us this wonderful feedback. We look forward to seeing you next time! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 19, 2023

Always a great experiences bringing our Mercedes vehicles here for service. The Staff is superb… We have a Mercedes dealership just ten minutes from our home and we prefer making the 55 minute drive out to More

by Fernando Medellin/Penny Loyd
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2023 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing about your experience with Mark here at Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 19, 2023

Very clean. Very welcoming. I always enjoy going there because the people are so upbeat and appreciative. More

by Tessieblimps
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rosario Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Mercedes-Benz of the Woodlands responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of the Woodlands, we look forward to having you as a valued customer for many years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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