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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
2,968 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,968 reviews

June 03, 2023

Exceptional Service and very friendly. The experience is incomparable. No other dealership has this type of Service and customer appreciation More

by sethwhite187
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Martinez
Jun 04, 2023 -

Mercedes-Benz of the Woodlands responded

Seth, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 02, 2023

The dealership people are welcoming and make you feel comfortable. I will buy another Mercedes from MBOTW. More

by Michelle
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you, Michelle, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 01, 2023

Great treatment on a very busy day. It turned out there was nothing wrong with my car, but that did not matter to the service department. First class operation in my opinion. Even More

by mike0717
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
BeeBee the driver who took me to my house, John Watkins the service agent
Jun 01, 2023 -

Mercedes-Benz of the Woodlands responded

Mike, Thank you for taking the time to share your feedback with us. John and BeeBee work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 01, 2023

Excellent service in a timely manner - especially as I did not have an appointment. Finally had a day open up so I took the opportunity to get service performed. More

by benzbendr
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 01, 2023

Mercedes did a great job. Our vehicle was serviced (in/out) sooner than expected. Juan did a great job of answering all of our questions. More

by maryh_97080
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Juan
Jun 01, 2023 -

Mercedes-Benz of the Woodlands responded

Mary, Thank you for choosing Mercedes-Benz of the Woodlands. Your feedback and rating mean a lot to us. We're glad Juan was able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 01, 2023

Commercial Service Advisor Juan Rentería is very knowledgeable and helpful. Mr. Rentería provided excellent customer service! More

by Sergarza29
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Juan Renteria
Jun 01, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear Juan and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 01, 2023

Andrew made my trade in & purchase of my new vehicle very easy. We were able to negotiate a fair value for my trade and ultimately get the process completed rather quickly (as I was on a time crunch). I woul More

by Justin
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Andrew Price
Jun 01, 2023 -

Mercedes-Benz of the Woodlands responded

Justin, Thank you so much for your wonderful review! We are thrilled that Andrew had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 31, 2023

The team work at MBOTW is like a choreographed dance. No one misses a beat and you feel like a ViP More

by bdsenior11
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy, Andrew Price
Jun 01, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 30, 2023

Excellent quality of customer service and nice atmosphere. A lot of inventory to choose from More

by Kthpang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Kraim
May 31, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you so much for choosing Mercedes-Benz of the Woodlands! Congrats on your new purchase, and let us know if we can be of any more assistance! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 29, 2023

These guys are awesome! Exceptional service in the service department as well as sales. Ask for David Gonzales in sales he will take great care of you! More

by samy_morcos
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Mercedes-Benz of the Woodlands responded

Samy, Thanks for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. David and our team appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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