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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
2,967 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,967 reviews

June 14, 2023

Never before have I been treated so nicely. From the moment I walked in until the deal was completed, nothing but friendly and helpful folks! More

by waylonsgigi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Osawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of the Woodlands are glad to have you as a customer. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 14, 2023

My service experience at Mercedes - Benz of the Woodlands was always exceptionally positive. The staff is very professional, well informed, polite. All my questions were answered and I received many useful t More

by vkaminski
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Watkins
Jun 15, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 14, 2023

The customer service always go beyond when They take care of my car even if it is for service or for something else. I love my dealer 😊 More

by Evelyn Amaya
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Evelyn, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

Jun 15, 2023 -

Evelyn Amaya responded

It’s always an excellent experience; thanks to you.

June 14, 2023

This Service Department is amazing… and, the very reason I will buy my next car here. Mark and Richard are professionals in every sense of the word. Awesome dealership! More

by Roger
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for Mark and Richard in our service department! We look forward to sharing your compliments with them, Roger, and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

Jun 15, 2023 -

Roger responded

Hi Ashley, I did, in fact, purchase a new vehicle yesterday at MB The Woodlands. While I absolutely love Mercedes vehicles, this purchase was largely influenced by your exceptional Service Department. Having bought many cars through the years, no other Service Department consistently delivers in the way this team does. Amazing!

June 13, 2023

The buying process was easy, and I left with a great deal on my new car. I will go back here again because of the excellent customer service and high quality vehicles. More

by Deyanira16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Price
Jun 13, 2023 -

Mercedes-Benz of the Woodlands responded

Congratulations on your new vehicle! We are so glad that Andrew had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 13, 2023

Always prompt and knowledgeable. In and out in a timely manner. I work with Mike Lange and he’s great to deal with. More

by KSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 13, 2023

This is the 4th Mercedes I acquire at The Woodlands because Marcos Morales is really helpful and profesional. I am very happy to work with him. I highly recommend Marcos for anything you need! I like More

by Julieta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Mercedes-Benz of the Woodlands responded

Julieta, Thank you for taking the time to share your thoughts on working with Marcos and our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 12, 2023

Fantastic experience at Mercedes Benz of The Woodlands. Andrew Price was helpful and made the car buying experience easy and smooth. I would highly recommend using Andrew. He’s also a great family man! More

by Moss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Price
Jun 12, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands. Your feedback and rating mean a lot to us. We're glad Andrew and our team were able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 12, 2023

Excellent and professional service. My service advisor was knowledgeable and the service was done on time. Gorgeous waiting area and amenities. More

by hshilu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands. Your feedback and rating mean a lot to us. We're glad Steven was able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 12, 2023

Excellent and professional service. My service advisor was knowledgeable and the service was done on time. Gorgeous waiting area and amenities. More

by hshilu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Steven and our team and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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