Mercedes-Benz of the Woodlands

Just completed non standard service at Mercedes Benz of the Woodlands, outstanding customer experience as always. The ease and convenience of scheduling the appointment to the punctuality of service recept the Woodlands, outstanding customer experience as always. The ease and convenience of scheduling the appointment to the punctuality of service reception, the superb experience at the site, both at the lounge and at the pristine and futuristic workshop, to the outstanding workmanship by the mechanics and service members, I couldn’t have asked for better. My service manager Mark Escobar is always the best, caring, transparent, communicative and super professional. He kept me updated at every step of the service, got me inside the workshop to see with my eyes the issue, and worked hard to get everything done on time and in perfection. I’ve bought an AMG GTC from here, and I service my AMG SL 63 and E450 convertible here, have been coming here for 8 years now and couldn’t be more pleased with all aspects of customer experience. I’ve tried another location twice for proximity and deeply regretted it. Couldn’t be happier with MBoTW! More

Trinidad located the car that I wanted and made my leasing experience very quick and painless. leasing experience very quick and painless. More

Hopefully I can express my gratitude with my experience at The Woodlands location. Trent was not my original sales person, but since I’ve interacted with him with the options of upgrading in the future his at The Woodlands location. Trent was not my original sales person, but since I’ve interacted with him with the options of upgrading in the future his service is consistent with top notch service. I’ve been in the banking industry for 14 years and I understand how sometimes dealerships may not have the best of reputations. I can say at The Woodlands location, I always experience professionalism and feel valued as a customer. I always get an experience and Trent is amazing with learning his customers needs and following up as new inventory comes in. Thank you for being genuine and I appreciate your and Jacob assistance and professionalism every visit. More

Everyone from the car valet on up is always so friendly and helpful. Getting my car serviced as always, a pleasant and informative experience. and helpful. Getting my car serviced as always, a pleasant and informative experience. More

Every one is very courteous, helpful, and knowledgeable. Loaner car process was very smooth and quick. Loaner car process was very smooth and quick. More

Fast and professional service! What an exceptional dealership! From new car sales to after sales service and support. The best in North Houston in my opinion. What an exceptional dealership! From new car sales to after sales service and support. The best in North Houston in my opinion. More

Mercedes Benz of the Woodlands is a “top tier” dealership. Management ensures every customer truly experiences what it means to own a Luxury Vehicle. Their transparency and honesty is forefront wi dealership. Management ensures every customer truly experiences what it means to own a Luxury Vehicle. Their transparency and honesty is forefront with every interaction from sales to financing and follow on maintenance service. No matter who I engage their professionalism, friendliness and honesty stand out, which is a hallmark of a superior leadership team that clearly communicates their expectations for customer service and sets an example for all to follow. I give Mercedes Benz of the Woodlands my highest recommendation to anyone who wants to enjoy the full experience of owning a Luxury Vehicle! More

Love doing business here! They make it so easy. Great communication. Easy to work with. Top notch service. They make it so easy. Great communication. Easy to work with. Top notch service. More

Mercedes Benz of the Woodlands is a “top tier” dealership. Management ensures every customer truly experiences what it means to own a Luxury Vehicle. Their transparency and honesty is forefront wi dealership. Management ensures every customer truly experiences what it means to own a Luxury Vehicle. Their transparency and honesty is forefront with every interaction from sales to financing and follow on maintenance service. No matter who I engage their professionalism, friendliness and honesty stand out, which is a hallmark of a superior leadership team that clearly communicates their expectations for customer service and sets an example for all to follow. I give Mercedes Benz of the Woodlands my highest recommendation to anyone who wants to enjoy the full experience of owning a Luxury Vehicle! More

Always professional. Excellent service. Everyone is exceptional, friendly and responsive. Gaston is an excellent service supervisor. Excellent service. Everyone is exceptional, friendly and responsive. Gaston is an excellent service supervisor. More