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Mercedes-Benz of the Woodlands

The Woodlands, TX

Overview
Employees
Reviews
Vehicles
5.0
3,210 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,210 reviews

May 12, 2025

Best service experience I’ve had. Isaiah made the process so smooth and enjoyable for me. He communicated with me every step of the way. He even took my call while he was at lunch. More

by Purposefulnadine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks, Purposefulnadine! We're thrilled to hear about your positive experience with Isaiah. Our team is dedicated to providing exceptional service, and it's great to know that we made your process smooth and enjoyable. We appreciate your kind words and look forward to serving you again!

May 11, 2025

Got a flat and called them. They had my car towed there. They got me in that day and replaced my flat. Had my car back in a few hours. Everyone was nice and polite. More

by Jerrid Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aiden Exum
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May 12, 2025 -

Mercedes-Benz of the Woodlands responded

Jerrid, thanks for sharing your experience! We're thrilled to hear that our team was able to assist you quickly and with a smile. Providing efficient service is our priority, and it's great to know we delivered. We look forward to serving you again.

May 11, 2025

Having used this dealership for many years I can’t rate the professionalism and personal attention to detail highly enough. The team, especially Mark Escobar always go above and beyond to assist and i wo More

by Exhenley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Mercedes-Benz of the Woodlands responded

Exhenley, thank you for your fantastic review! We’re thrilled to hear you’ve had such positive experiences with our team, especially Mark. Your recommendation means a lot to us, and we look forward to continuing to provide you with exceptional service in the future!

May 11, 2025

Always a great experience - courteous, great communication, fast service and outstanding professionalism. Thank you for always taking care of this customer! More

by chnorman57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Mercedes-Benz of the Woodlands responded

Chnorman57, we’re thrilled to hear you had such a positive experience! Your kind words about our team’s service and professionalism mean a lot to us. Thanks for being such a valued part of our community. We look forward to serving you again soon!

May 11, 2025

Thank you, Isaiah Martinez and Mercedes, for the quick turnaround! You are the very best! More

by Jim DeLoach
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Mercedes-Benz of the Woodlands responded

Jim, thanks for your fantastic review! We're thrilled to hear that Isaiah and our team exceeded your expectations with their quick turnaround. Your support means a lot to us and we look forward to serving you again soon!

May 09, 2025

Just wanna say thank you to the best sales woman on the team that was so helpful and so I will definitely be letting family and friends know to go back to the finish it. Thank you so much. Mercedes Benz of More

by hopecastro2024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rosario Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the kind words, Hope! We're thrilled to hear about your positive experience with Rosario. We appreciate your support and look forward to welcoming your family and friends to Mercedes Benz of The Woodlands!

May 09, 2025

Very friendly, very helpful, outstanding atmosphere, I couldn’t be happier, excellent service! 100/10 More

by Mgarcia12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Mercedes-Benz of the Woodlands responded

Mgarcia12, we’re thrilled to hear you had such a fantastic experience! Your kind words about our team and atmosphere mean a lot to us. We’re committed to providing excellent service and are so glad you felt that. Hope to see you again soon!

May 09, 2025

I have been taking my C63 to MB of the Woodlands for the last 2 years. The service department and team are the reason I will continue going back. Excellent communication throughout the process. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Mercedes-Benz of the Woodlands responded

Tom, thank you for your fantastic review! We're thrilled to hear that our service team has consistently met your expectations. Your loyalty means a lot to us, and we look forward to continuing to provide you with excellent service for your C63!

May 08, 2025

My experience with the Service Department, particularly with Gaston Reyes, was 5 stars! My car's service required two days, and Gaston arranged a rental car that was ready upon my arrival. Wait times on More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, Linda! We're thrilled to hear about your positive experience with Gaston and our Service Department. Our team strives to make every visit smooth and hassle-free, and it’s wonderful to know we met your expectations. We appreciate your feedback and look forward to serving you again!

May 08, 2025

I cannot stress enough how great my service experience was here. From the phone call to schedule my service to the pick up of my nice clean vehicle I was reminded of what service is all about. Mark was v More

by Rebecca H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2025 -

Mercedes-Benz of the Woodlands responded

Rebecca, thank you for your fantastic feedback! We're thrilled to hear you had such a positive experience with our service team, especially with Mark. We appreciate your support and look forward to serving you again soon!

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