Mercedes-Benz of the Woodlands
The Woodlands, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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This reading is specifically and only for the service advisor and service experience I had on Friday, August 11. John Watkins, who was the service advisor was prompt, courteous, friendly, and answered al advisor and service experience I had on Friday, August 11. John Watkins, who was the service advisor was prompt, courteous, friendly, and answered all the questions I had. Service was done in a reasonable amount of time, and I am pleased with my experience. More
Very efficient service department, employees are very knowledgable and helpful. Very easy, worry-free experience. Steven Davis worked with me on my car and did a tremendous job. knowledgable and helpful. Very easy, worry-free experience. Steven Davis worked with me on my car and did a tremendous job. More
Excellent service from start to finish. Mike Lange is a pleasure to have as my service writer. I would highly recommend Mike and Mercedes of the woodlands to anyone looking to purchase a ca Mike Lange is a pleasure to have as my service writer. I would highly recommend Mike and Mercedes of the woodlands to anyone looking to purchase a car in the future. More
Mercedes-Benz has always been there for me with both of my Mercedes. This is very much appreciated. They have always been accommodating when I needed help. Not to mention the staff, Anthony Surface in sale my Mercedes. This is very much appreciated. They have always been accommodating when I needed help. Not to mention the staff, Anthony Surface in sales and Mark Escobar in service. More
I have been coming to MBTW since the dealership opened. Mark and Isaiah were both kind and helpful today. They listened to my car concern about the air conditioning, and took the conservative approach, a Mark and Isaiah were both kind and helpful today. They listened to my car concern about the air conditioning, and took the conservative approach, as my Mercedes is a well cared for 16 years old. They also made several other repair recommendations and explained how urgent each item was, so that I could make an informed decision. Thank you sincerely, to both gentlemen! More
The experiences I have had in the service department are consistently reliable, straightforward, transparent, and high quality. The service garage is very clean, indicating the pride the service team takes consistently reliable, straightforward, transparent, and high quality. The service garage is very clean, indicating the pride the service team takes in their work. More
Always efficient and helpful from drop off to pick up. The staff is always professional. The staff is always professional. More
Mike and the service mechanic were great, completed the service as estimated and on time. Mike is great to deal with service as estimated and on time. Mike is great to deal with More
Liz is an excellent communicator. Very positive and helpful. She took time to explain everything to me and I left confident in making decisions about my car. I highly recommend her. Very positive and helpful. She took time to explain everything to me and I left confident in making decisions about my car. I highly recommend her. More