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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,141 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,141 reviews

March 28, 2024

Great service, prompt and professional. I keep coming back as buying process is smooth and quality is excellent More

by pauliephillips
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Korn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Paulie, thank you so much for your kind words and for being a loyal customer! We're thrilled to hear that you've had a positive experience with us. We look forward to serving you again in the future!

March 26, 2024

Katherine was awesome, we drove 200 miles and would do it again to do business with her. More

by dmdupre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, dmdupre! We are thrilled to hear that Katherine provided you with such a positive experience. We truly appreciate your business and would love to welcome you back anytime. Safe travels on your next journey to see us!

March 24, 2024

I had the pleasure of having Katherine as my salesperson. I flew out of state and am very happy with the overall experience. If the stars do align again in the future, I would not hesitate to give her my bus More

by sanket_mishra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Sanket, thank you for sharing your positive experience with Katherine! We're thrilled to hear that she provided exceptional service during your visit. If you find yourself back in town, we'd love the opportunity to assist you again. Have a great day!

March 24, 2024

Amazing! !! I met Fezan 3 months ago! I wasn’t ready to buy but I saved his business card and told him when I would be ready to buy my car I will going to con More

by vivibelfort
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fezan Uddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Vivi! We're thrilled to hear about your positive experience with Fezan, Mr. Johnson, and Paula Alpha. Thank you for choosing us for your car purchase! We're delighted to have you as a satisfied customer and look forward to serving you again in the future. Enjoy your new car!

March 22, 2024

Personal and efficient service I recommend it. Vanessa did a great job taking care of our needs. More

by Joaquim Portela
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Vanessa, Vanessa Stephens
Mar 23, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Joaquim, thank you for your positive review! We're thrilled to hear that Vanessa provided you with personal and efficient service. We appreciate your recommendation and look forward to serving you again in the future.

March 22, 2024

First class service! Fast, professional, overall great job taking care of my needs. Highly recommend. More

by bgd1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

Mercedes-Benz of the Woodlands responded

Hi bgd1000, thank you for the glowing review! We're thrilled to hear that you had a first-class experience with our service. Your satisfaction is our top priority. We truly appreciate your recommendation and look forward to serving you again in the future.

March 20, 2024

Convenient, fast, and professional. Very communicative. My car was in and out, and I was able to have my morning coffee and answer emails while waiting. More

by elizabeth_bolt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

Mercedes-Benz of the Woodlands responded

Hi elizabeth_bolt , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

March 20, 2024

Trent, Dis a great job talking care of me ,really appreciate world class service. Many thanks, Alfredo B. More

by aballi007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Alfredo, thank you for taking the time to share your experience with us! We are thrilled to hear that Trent provided you with world class service. We appreciate your kind words and look forward to serving you again in the future.

March 20, 2024

The service department and customer service at TW Mercedes dealership is phenomenal. John W in the service department and Diego, our sales advisor are always helpful and friendly. Would definitely re More

by jrodasba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Aramayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Watkins
Mar 23, 2024 -

Mercedes-Benz of the Woodlands responded

Hi jrodasba, thank you so much for your glowing review! We're thrilled to hear that John and Diego provided you with exceptional service. We truly appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing TW Mercedes!

March 19, 2024

Prompt and convenient service. Knowledgeable service representatives. Excellent waiting area, and use of loaner vehicles. More

by bonita.a.george
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Abernathy, Mike Lange
Mar 23, 2024 -

Mercedes-Benz of the Woodlands responded

Bonita, we are thrilled to hear that you had a positive experience with our service representatives and facilities. Providing prompt and convenient service is always our top priority. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing us!

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