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Mercedes-Benz of the Woodlands

The Woodlands, TX

Overview
Employees
Reviews
Vehicles
5.0
3,134 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,134 reviews

April 18, 2024

The team at the woodlands is the absolute best. They truly make the entire service process a pleasure and ensure that you are completely satisfied before you depart. More

by brian.gorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Aramayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Mercedes-Benz of the Woodlands responded

Brian, thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with our team at The Woodlands. Customer satisfaction is our top priority, and we are delighted that we were able to make your service process a pleasure. We appreciate your feedback and look forward to serving you again in the future.

April 16, 2024

Trent is a great rep for the dealership. He is on the ball. Great customer service More

by Trmoss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Trmoss, thank you for taking the time to share your positive experience with Trent at our dealership. We are thrilled to hear that he provided great customer service and was on the ball. We appreciate your feedback and look forward to serving you again in the future.

April 15, 2024

Service was efficient and effective. Overall a positive experience. Waiting area with snacks is always a bonus. More

by len.gerlowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Watkins
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Apr 16, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Len, thank you for sharing your positive experience with us! We're thrilled to hear that our service was efficient and effective for you. We appreciate your feedback and look forward to serving you again soon!

April 13, 2024

Excellence at its best! I come from a family of my dad being a master mechanic and myself being a retired Transportation Director. Needless to say, I have extremely high exp More

by dslot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Osawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Mercedes-Benz of the Woodlands responded

Hi dslot, thank you for sharing your wonderful experience with us! We are thrilled to hear that you had such a positive interaction with our team at Mercedes of The Woodlands We truly appreciate your high recommendation and look forward to continuing to provide top-notch service for you and your GLE53.

April 11, 2024

I had my care serviced at Mercedes-Benz - The Woodlands and as always had great Customer Service - Richard has always been an awesome advisor and very knowledgeable. The Greeting team when you drive is a More

by Wonder-Woman-GWF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greeter in the Service Drive up area - Long time employee don't remember his name
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Apr 12, 2024 -

Mercedes-Benz of the Woodlands responded

Wonder-Woman-GWF, thank you for taking the time to share your positive experience at Mercedes-Benz of The Woodlands! We're thrilled to hear that Richard provided excellent customer service and that our greeting team made a lasting impression. We look forward to assisting you with your next car purchase when the time comes.

April 11, 2024

Great service! Good communication. The service department was very helpful. I will continue to use this location in the future. More

by Tcgregg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Gallucci
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Apr 12, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Tcgregg, thank you for your kind words and for sharing your positive experience with our service department. We are thrilled to hear that you found our communication and service to be helpful. We look forward to serving you again in the future!

April 10, 2024

Fezan is one of the best salesman in the country. He makes sure the customer is knowledgeable and comfortable throughout the entire process. Highly recommend asking for him when visiting MBOTW!! More

by jamesslade4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fezan Uddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Mercedes-Benz of the Woodlands responded

Hi James, thank you for sharing your positive experience with Fezan at MBOTW! We're thrilled to hear that he provided excellent customer service and made sure you felt comfortable throughout the process. We truly appreciate your recommendation and hope to see you again soon!

April 08, 2024

I recently had the pleasure of purchasing a Mercedes-Benz from Fezan and Justin, and I couldn't be happier with my experience. From start to finish, they provided exceptional service and expert More

by soleado0517
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fezan Uddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you for your review, soleado0517! We are thrilled to hear that Fezan and Justin were able to provide you with exceptional service, and made your buying experience seamless from start to finish. We look forward to welcoming you back and continuing to exceed your expectations.

April 07, 2024

Great service. Easy process. Professional team. Highly recommend. Large inventory & seamless out the door same day More

by Clgilbert2591
Recommend Dealer
Yes
Employees Worked With
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fezan Uddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Clgilbert2591, thank you for the glowing review! We're thrilled to hear about your positive experience with our service and team. We strive to provide a seamless process and a large inventory for our customers. Your recommendation means a lot to us. Thank you for choosing us!

April 05, 2024

Great from start to finish of the process. Very professional and helpful. Made my visit worth the drive. #Positivevibes More

by Ddlice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Ddlice responded

Great

Apr 08, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Ddlice, thank you for your kind words! We're thrilled to hear that you had a positive experience with us from start to finish. Your satisfaction is our top priority, and we're glad we could make your visit worth the drive. We appreciate your support!

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