Mercedes-Benz of the Woodlands

Exceptional Service I am really impressed by the effort put forth by this dealership to provide exceptional service. They always get me a loaner car when I need it even I am really impressed by the effort put forth by this dealership to provide exceptional service. They always get me a loaner car when I need it even on short notice and I really appreciate the way they clean the car after service. The other MB dealer I used to go to would just rinse it off-sloppy. I have an extended 3rd party warranty and Mike Lange my service advisor always goes to bat for me to get everything covered that needs to be. He is a great service advisor and I like how he always keeps me informed of what is going on with my car while it is in there and is upfront with all costs. The techs are very professional and I appreciate the way they treat the vehicles with care. You can even see what they are doing through the waiting room glass. The dealership is an impressive facility and everyone there is always friendly. More

Best Mercedes dealership in the Houston area. After visiting all three primary Mercedes Benz dealerships in the greater Houston area, the Woodlands location is my favorite. The service and atmosp After visiting all three primary Mercedes Benz dealerships in the greater Houston area, the Woodlands location is my favorite. The service and atmosphere is what you would come to expect from a Mercedes dealership. My service advisor, Mr. Mike Lange, is my go to guy concerning maintenance of my vehicle. More

Outstanding delership, clean, customer focused, quality work Liz is outstanding. Great customer service, timely, delivers what advises, pleasure to deal with, one of the best service persons we have ever worked Liz is outstanding. Great customer service, timely, delivers what advises, pleasure to deal with, one of the best service persons we have ever worked with More

Very Pleasant Experience Marcos Morales helped us and was very professional and patient during our negotiations. Overall the customer service was great. We usually dread the p Marcos Morales helped us and was very professional and patient during our negotiations. Overall the customer service was great. We usually dread the process of buying a new car but this experience was different - streamlined and pleasant. Thank you Marcos! More

Consistently professional service I have had my car serviced several times at Mercedes-Benz of the Woodlands. The service is always excellent. Mike Lange is a true professional and I I have had my car serviced several times at Mercedes-Benz of the Woodlands. The service is always excellent. Mike Lange is a true professional and I could not be happier with the customer service he provides. I highly recommend Mercedes-Benz of the Woodlands and Mike Lange. More

Exceptional Customer Service This was my first visit to The Woodlands Mercedes and could not believe how great the customer service was. Liz R handled everything for me, kept me This was my first visit to The Woodlands Mercedes and could not believe how great the customer service was. Liz R handled everything for me, kept me in informed and it was by the far the easiest service dept experience I have ever had. Everyone in the whole dealership was so friendly it was hard to believe that I was in a Mercedes-Benz dealership. You can tell the employees all enjoy their jobs just by the attitude and respect they show all the customers and each other. Liz was awesome!!! More

Kriss Made My First Time Buying Experience a Great One Kris made the experience easy and stress free. He went out of his way to get me the best possible rate and the best price. Definitely worth the five Kris made the experience easy and stress free. He went out of his way to get me the best possible rate and the best price. Definitely worth the five hours drive to the Woodlands! More

Great experience! I bought my new GLK from Marcos Morales & Kriss Arbury, & had a great experience! Kriss responded to my initial inquiry right away & set up my appoint I bought my new GLK from Marcos Morales & Kriss Arbury, & had a great experience! Kriss responded to my initial inquiry right away & set up my appointment, & Marcos helped me through the process on-site. Marcos was very easy to work with & gave us all the time we needed to look & make our decision, without feeling pressured. I had a great experience at Mercedes-Benz of The Woodlands, & highly recommend it to others. More

GLK 350 I purchased a 2015 GLK 350 Mercedes from Marco. Marcos was very helpful and patient, truly very genuine. Very thoughtful and a true gentleman. I was i I purchased a 2015 GLK 350 Mercedes from Marco. Marcos was very helpful and patient, truly very genuine. Very thoughtful and a true gentleman. I was impressed how he handle himself during the entire transaction. And during finance, Atruo, was detailed and explained what my payment would be and the different warranty options available but I originally only wanted the GAP insurance. When I met with Paula, I decided to take the extended warranty & tire warranty as well. Jodi explained the new car features but I had to leave before I was able to get all my questions answered. When I returned, I met with Matt. He was very detailed and knowledgeable on all aspects of the GLK 350 as well as the navigation system I had install. The Mercedes-Benz of the Woodlands was a very pleasant experience and I appreciate the warm welcome I receive when I go back to visit. Thank you! I love my new GLK 350 More