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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,039 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,039 reviews

February 02, 2024

Excellent service and response from the 2 advisors I’ve had since we moved to Texas 7 years ago. More

by Judylovesbeaches
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Judy, thank you for your review! We're thrilled to hear that our advisors have provided excellent service and support throughout the years. We appreciate your loyalty and look forward to continuing to assist you in the future.

February 01, 2024

The service and staff at MBOTW is always first class, friendly and very efficient! I would highly recommend them! More

by Brage
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Abernathy
Feb 05, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Brage, thank you so much for your kind words! We strive to provide top-notch service and a friendly atmosphere. We appreciate your recommendation and look forward to serving you again in the future.

February 01, 2024

My experience was way above my expectations -- Mark Escobar handled everything with perfect customer service. More

by lkz
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you for your kind words, lkz! We strive to exceed expectations and provide exceptional customer service. We're delighted to hear that Mark Escobar was able to deliver that for you. We look forward to serving you again in the future. Have a great day!

January 31, 2024

Excellent customer service, very accommodative, helpful and they go above and beyond in all they do. More

by Lnakandis
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Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Lnakandis, thank you for your kind words! We strive to provide excellent customer service and to go above and beyond for our clients. We're glad to hear that you found our team accommodating and helpful. We look forward to seeing you again!

January 30, 2024

Richard was great. Brought my 2013 diesel ML350 in for a warranty service for my first visit here, and now it runs better than it has in over 10 years. Fantastic and th More

by millermack
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Miller, thank you for the wonderful feedback! We're thrilled to hear that Richard provided excellent service. It's fantastic to know that your vehicle is running better than ever. We appreciate your kind words and look forward to serving you again in the future.

January 30, 2024

Serví e advisor Juan Rentería was great to work with. He is extremely knowledgeable, friendly and helpful! He got my car serviced rather quickly. The service waiting area is among the best I have seen. V More

by Sergarza29
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Yes
Employees Worked With
Juan Renteria
Jan 31, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Sergarza29, thank you for taking the time to leave us a great review! We're glad to hear that Juan provided you with excellent service and that you found our waiting area clean and comfortable. We appreciate your feedback and look forward to serving you again in the future.

January 30, 2024

Great customer service. Richard was awesome. He explained the additional services that my vehicle was due for & explained the cost breakdown very well. I was in and out in n More

by kp100
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Kicoparra10, thank you for taking the time to leave us a great review! We're thrilled to hear that Richard provided excellent service. We appreciate your feedback and look forward to serving you again in the future.

January 27, 2024

Since the beginning of the year, I have been searching both in Texas and Florida for a white 2023 EClass Mercedes-Benz with certain options. Martin Korn found the car for me and did an exemplaray job w More

by j.seltzer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Korn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Jackson, thank you so much for your kind words! We're thrilled to hear that Martin provided you with exceptional service and helped you find your dream car. We truly appreciate your support and hope to assist you with your next car purchase as well. Thank you for choosing us!

January 27, 2024

I have visited multiple dealership in Houston and different state. This dealership in specific is outstanding as a facility with a great staff and exceptional work ethics. John Watkins is an except More

by Mohammad.ElGhanem
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Amy Rothenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John watkins
Jan 29, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Mohammad, thank you for your kind words! We strive to provide outstanding service and maintain a great team. We're thrilled to hear that John Watkins exceeded your expectations. We appreciate your support and hope to serve you again in the future.

January 27, 2024

Rosano was amazing she found the exact car I wanted the next day I went and signed my paperwork:) More

by Mariah Aviles
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rosario Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Mariah, thank you so much for your kind words! We're thrilled that Rosario was able to find the perfect car for you so quickly. We appreciate your support and hope you enjoy your new ride!

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