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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,206 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,207 reviews

May 18, 2025

Marcos made the purchase experience great from the first meeting to the final delivery of the vehicle. He was attentive but not pushy. All dealership employees I met were pleasant and friendly, with a focus More

by Msmith10
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, Msmith10! We're thrilled to hear about your positive experience with Marcos and Arturo. It's great to know they could turn around your previous impression. Your satisfaction is our priority, and we appreciate your recommendation. Looking forward to serving you again!

May 16, 2025

Very clean and everyone is helpful. No waiting during drop and pick up. Steven has been my advisor for a long time and is very helpful More

by Razi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, Razi! We're thrilled to hear you had such a positive experience. Our team takes pride in maintaining a clean environment and providing excellent service. It's great to know Steven has been a valuable resource for you. We appreciate your support!

May 16, 2025

Attentive and friendly service, from beginning to end. Mercedes of The Woodlands has a beautiful and clean facility. More

by narshea
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Casey
May 19, 2025 -

Mercedes-Benz of the Woodlands responded

Narshea, thank you for your kind words! We're thrilled to hear you enjoyed our attentive service and beautiful facility. Your satisfaction is our top priority, and we look forward to welcoming you back soon!

May 14, 2025

John always does an outstanding job. Effencient, eveything is simple, not complicated . Always a pleasure to deal with. More

by sneadalan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, sneadalan! We're thrilled to hear that John made your experience efficient. We appreciate your kind words and look forward to continuing to provide you with great service!

May 14, 2025

Mercedes Woodlands offers top notch customer service. Always quick and easy hassle free. Wanted to also thank Jacob Renteria (JR) he took very good care of me in and out offered top quality customer serv More

by cc1437
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Renteria
May 15, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, cc1437! We’re thrilled to hear about your positive experience with our team, especially Jacob. Your recommendation means a lot to us, and we’re committed to maintaining that high level of service. Looking forward to seeing you again at Mercedes Benz of The Woodlands!

May 13, 2025

I would give Bryan 6 stars! He made everything easy fair and fast. I wanted a blue S and he had a good one and made buying and shipping to Florida efficient. Fabulous and I lov More

by KeithK
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
El Hadji Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Keith! We're thrilled to hear you had such a great experience with Bryan. It’s wonderful to know you love your new car. We appreciate your support and look forward to serving you again in the future!

May 13, 2025

Katherine was awesome to deal with and took care of everything for the purchase of our new Mercedes. Can’t say enough great things about her and the dealership. If you are looking for a new or used car More

by Mike and Lisa Nelson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, Mike & Lisa! We're thrilled to hear about your positive experience with Katherine and the team. Your satisfaction means everything to us, and we appreciate your recommendation. Enjoy your new Mercedes, and we look forward to assisting you again in the future!

May 12, 2025

Best service experience I’ve had. Isaiah made the process so smooth and enjoyable for me. He communicated with me every step of the way. He even took my call while he was at lunch. More

by Purposefulnadine
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks, Purposefulnadine! We're thrilled to hear about your positive experience with Isaiah. Our team is dedicated to providing exceptional service, and it's great to know that we made your process smooth and enjoyable. We appreciate your kind words and look forward to serving you again!

May 11, 2025

Thank you, Isaiah Martinez and Mercedes, for the quick turnaround! You are the very best! More

by Jim DeLoach
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Mercedes-Benz of the Woodlands responded

Jim, thanks for your fantastic review! We're thrilled to hear that Isaiah and our team exceeded your expectations with their quick turnaround. Your support means a lot to us and we look forward to serving you again soon!

May 11, 2025

Always a great experience - courteous, great communication, fast service and outstanding professionalism. Thank you for always taking care of this customer! More

by chnorman57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Mercedes-Benz of the Woodlands responded

Chnorman57, we’re thrilled to hear you had such a positive experience! Your kind words about our team’s service and professionalism mean a lot to us. Thanks for being such a valued part of our community. We look forward to serving you again soon!