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Mercedes-Benz of the Woodlands

The Woodlands, TX

Overview
Employees
Reviews
Vehicles
5.0
2,999 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,999 reviews

October 25, 2024

Good Prompt Service Received good communication. Would recommend to friends and others. Seamless transaction and process More

by GNYee99
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, GNYee99! We're thrilled to hear you had a seamless experience and appreciated our communication. Your recommendation means a lot to us. Looking forward to serving you and your friends again soon!

October 22, 2024

It was a great experience with a professional team and a great atmosphere. I was able to work while they serviced my vehicle and was able to get much done. I purchased the car from this dealer and have be More

by Mintcho
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Abernathy
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Oct 23, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you, Mintcho! We're thrilled to hear you had a great experience with our team and enjoyed the atmosphere. It’s fantastic that you could be productive while we serviced your vehicle. We appreciate your continued support and look forward to serving you again!

October 20, 2024

Traveling cross country and check engine light came on. They were able to get me in the next day to check the codes. More

by diawam200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
juan renteria
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Oct 21, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your experience, diawam200! We're glad we could help you out promptly with your check engine light. Safe travels on your cross-country journey, and don’t hesitate to reach out if you need any more assistance!

October 19, 2024

Excellent, excellent customer service! Exceeded my expectations! Highly recommended!! They will get the job done. More

by SM
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fezan Uddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : El Hadji Toure
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Oct 21, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, SM! We're thrilled to hear that our customer service exceeded your expectations. Your recommendation means a lot to us, and we look forward to continuing to deliver great experiences!

October 18, 2024

Brought my car in for service to Richard again and received the same A+ service as always. Richard keeps me informed and always puts me, as his client, as priority number one. This is why I will keep More

by bdouglas
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

Mercedes-Benz of the Woodlands responded

bdouglas, thank you for your kind words! We're thrilled to hear about your positive experience with Richard and our team. Your loyalty means the world to us, and we're committed to keeping you as our top priority. Looking forward to serving you again soon!

October 18, 2024

I initially visited only to look but was wowed by the professionalism of Katherine and her Sales Team! She even followed up to make sure I was happy. This day and age that is a lost art. Kudos to you; Yo More

by CJ
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

Mercedes-Benz of the Woodlands responded

CJ, thank you for your fantastic review! We're thrilled to hear about your positive experience with Katherine and the team. Building strong relationships is what we strive for, and your feedback truly means a lot to us. Looking forward to serving you again!

October 18, 2024

I think it is one of the best auto car mercedes benz dealership in conroe , Very clean and good customer service! More

by Jun
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, Jun! We're thrilled to hear you had a great experience with our team and appreciate your kind words about our dealership's cleanliness and customer service. We look forward to seeing you again soon!

October 17, 2024

Fast, efficient, pleasant - great service! Everyone at the dealership was friendly and helpful. Beautiful facility. More

by wtxdeb
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you, wtxdeb! We're thrilled to hear you had a great experience with our team. We strive to provide top-notch service and appreciate your kind words about our facility. We look forward to welcoming you back!

October 17, 2024

Always have a great experience! Great customer service and timely work! Everyone is very friendly and professional. More

by Tammy Battarbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Abernathy
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Oct 18, 2024 -

Mercedes-Benz of the Woodlands responded

Tammy, we’re thrilled to hear about your positive experiences! Our team takes pride in providing friendly and professional service, and it’s wonderful to know it shows. Thank you for your support and for sharing your feedback!

October 09, 2024

I bought two SUV from this dealers and Liz has work with me for 10 years. Excellent service More

by Susan
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you, Susan! We're thrilled to hear about your positive experience with Liz and appreciate your loyalty over the years. Your satisfaction means the world to us, and we can't wait to serve you again!

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