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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,003 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,003 reviews

August 05, 2015

Lloyd is Awesome please see title of review. I already stated Lloys's Awesomeness in the line above. If he were any more awesome, we would all be required to bow to More

by agidius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lloyd Walker, Lloyd Walker
Aug 06, 2015 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your experience. Awesome is a very delightful adjective! We are all so pleased to have Lloyd as a part of our team at Mercedes-Benz of The Woodlands. Looking forward to years to service with you. Best regards, Bob Milner Owner

August 04, 2015

A Luxury Retailer, Not a Car Dealer From reading the reviews, I sense that several people came to MBOTW not because of its location, but because they followed their Service Advisor there More

by JLConnor3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Lange
Aug 06, 2015 -

Mercedes-Benz of the Woodlands responded

Jim, Thank you so much for such a glowing review. It's so important to us all to make sure our client experience prompt ,friendly, helpful, and welcoming service. Happy to provide you with exceptional experiences for years to come! Best regards, Bob Milner Owner

August 04, 2015

Customer Service the way it should be! State of the art facility! Everyone was so friendly. So many amenities. Great how you can actually view the cars being worked on. Very timely in t More

by merlot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Lange
Aug 06, 2015 -

Mercedes-Benz of the Woodlands responded

All of us at Mercedes-Benz of the Woodlands truly appreciate you taking the time to write such a positive review. Mike and Liz are such an integral part of delivering exceptional service. Pleased to hear that things were completed in a timely manner. We are here to serve all your automotive needs. Best regards, Bob Milner Owner

July 31, 2015

Above and beyond my expectations. I drove different types of vehicles before and also had leased an ML350. When my leaswas up and ready for replacement I did not get the help I needed More

by Yanceyyzavelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Lange, Bob Milner, Joe Drago, Doug Chappell, Nelson Sioson, Mike Stahl
Aug 06, 2015 -

Mercedes-Benz of the Woodlands responded

Yancey, We are just as please as you that you found us. We are changing the way our customers experience purchasing vehicles. You are a million dollar customer! It's our goal to listen, do our best and be helpful and attentive. Enjoy your vehicle and know we are here for your entire ownership experience. Best regards, Bob Milner Owner

July 30, 2015

Great experience!! Great buying Experience with Jim and the dealer overol. I will be back for my next car . Thank you Jim for making it simple and easy . More

by Ag1973
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2015 -

Mercedes-Benz of the Woodlands responded

AG, Thank you for taking the time to share your experience. I was pleased to see that Jim made sure it was simple and easy. We all want to welcome you to Mercedes-Benz of The Woodlands! Best regards, Bob Milner Owner / GM

July 29, 2015

BEYOND WONDERFUL EXPERIENCE First off, please let me say what an amazingly easy and wonderful experience I've had because of you and the team (family)!!!! From start to finish ea More

by jhouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Doug Chappell
Jul 29, 2015 -

Mercedes-Benz of the Woodlands responded

jhouse, Thanks for the kinds words! We've tried to create the best dealership experience in the United States, and your review makes us feel like we're on the right track. We look forward to seeing you next time!

July 28, 2015

walk in upgrade customer As an existing MB customer, I walked in unscheduled and upgraded my 2012 C63 to a new 2015 C63s. Thank you MB Woodlands for a great experience at shor More

by AMG Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 28, 2015 -

Mercedes-Benz of the Woodlands responded

AMG Owner, We'll always go the extra miles for our great customers! Thanks for your business, and thanks for the great review!

July 28, 2015

Enjoyable Experience Love my new Mercedes purchased at the new Dealership in The Woodlands, TX. Ask for Anthony, the greatest and knowledgeable Salesman who will go above More

by Nancy59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 29, 2015 -

Mercedes-Benz of the Woodlands responded

Nancy, thanks so much for coming in to see us, and for your five-star review. We hope to take care of your car needs for years to come.

July 28, 2015

Excellent Vechicle Purchase When we walked in, Erich Beasley, met us and was very friendly, professional, and helpful. There were no pushy sales tactics. Erich showed us all of More

by RBNTX77
Customer Service
Friendliness
Recommend Dealer
Yes
Jul 29, 2015 -

Mercedes-Benz of the Woodlands responded

Thanks for the great review! We love Erich around here, too. He's been a great asset to our team and to customers like you. Our customers rave about Amy, too, so thanks for telling everyone about our wonderful team! We look forward to seeing you again soon. Thanks for your business!

July 27, 2015

Great Customer Service We purchased a new Sprinter van for our company. Dennis Livesay was extremely helpful and made the whole purchase process painless. I would thoroughly More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Harris
Jul 28, 2015 -

Mercedes-Benz of the Woodlands responded

Thanks for the great review, Bill! Enjoy your new Sprinter!

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