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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
2,999 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,999 reviews

August 20, 2015

Awesome and friendly and I will recommend I have had the pleasure of mike lang in the service dept. He is such a pleasure to deal with and he makes me feel special. He explains everything to m More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Veronica, Mike Stahl
August 19, 2015

Garcia's new purchase We had an excellent, memorable experience buying our new Mercedes Benz at MB of The Woodlands. Monica Sauceda was so pleasant and helpful throughout More

by Garcia family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Doug Chappell
August 18, 2015

overall very good deal Had a great experience with the salesman and his team. They made sure we received all that we requested. Nelson did all that he could to ensure that More

by Barbara wolridge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nelson Sioson
August 18, 2015

Service on a warranty This was the most professional, efficient and enjoyable service experience I have ever had. Liz was very professional, informative and helpful. Liz ca More

by Madmixer
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Recommend Dealer
Yes
Employees Worked With
August 12, 2015

Great Experience! From the time my husband and I drove up to service and all the way to sales, everyone was nice, attentive, polite. They go out of the way to make su More

by Monica007
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Price
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Recommend Dealer
Yes
Aug 28, 2015 -

Mercedes-Benz of the Woodlands responded

Monica007, Always such a pleasure to read such great reviews like yours! It's important to us that our team is polite and attentive. So wonderful to know that we have such exceptional team members like Anthony and Mike. Happy to hear you have left Houston North and joined our Mercedes-Benz of The Woodlands family! Welcome. Best regards, Bob Milner Owner / CEO

August 07, 2015

Customer Service First time we made an appointment to get our C-250 serviced. Met with Liz Rincon who did a fabulous job. Facility was beautiful, people were fr More

by Wolff
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 18, 2015 -

Mercedes-Benz of the Woodlands responded

Wolff - Thank you for the incredible compliments on our facility and more importantly about our Service team. We are grateful to have clients like you who appreciate our approach to service. Looking forward to a long term automotive relationship for years to come. Best regards, Bob Milner Owner / GM

August 05, 2015

Lloyd is Awesome please see title of review. I already stated Lloys's Awesomeness in the line above. If he were any more awesome, we would all be required to bow to More

by agidius
Customer Service
Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
Lloyd Walker, Lloyd Walker
Aug 06, 2015 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your experience. Awesome is a very delightful adjective! We are all so pleased to have Lloyd as a part of our team at Mercedes-Benz of The Woodlands. Looking forward to years to service with you. Best regards, Bob Milner Owner

August 04, 2015

A Luxury Retailer, Not a Car Dealer From reading the reviews, I sense that several people came to MBOTW not because of its location, but because they followed their Service Advisor there More

by JLConnor3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Lange
Aug 06, 2015 -

Mercedes-Benz of the Woodlands responded

Jim, Thank you so much for such a glowing review. It's so important to us all to make sure our client experience prompt ,friendly, helpful, and welcoming service. Happy to provide you with exceptional experiences for years to come! Best regards, Bob Milner Owner

August 04, 2015

Customer Service the way it should be! State of the art facility! Everyone was so friendly. So many amenities. Great how you can actually view the cars being worked on. Very timely in t More

by merlot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Lange
Aug 06, 2015 -

Mercedes-Benz of the Woodlands responded

All of us at Mercedes-Benz of the Woodlands truly appreciate you taking the time to write such a positive review. Mike and Liz are such an integral part of delivering exceptional service. Pleased to hear that things were completed in a timely manner. We are here to serve all your automotive needs. Best regards, Bob Milner Owner

July 31, 2015

Above and beyond my expectations. I drove different types of vehicles before and also had leased an ML350. When my leaswas up and ready for replacement I did not get the help I needed More

by Yanceyyzavelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Lange, Bob Milner, Joe Drago, Doug Chappell, Nelson Sioson, Mike Stahl
Aug 06, 2015 -

Mercedes-Benz of the Woodlands responded

Yancey, We are just as please as you that you found us. We are changing the way our customers experience purchasing vehicles. You are a million dollar customer! It's our goal to listen, do our best and be helpful and attentive. Enjoy your vehicle and know we are here for your entire ownership experience. Best regards, Bob Milner Owner

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