Mercedes-Benz of the Woodlands
The Woodlands, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Awesome and friendly and I will recommend I have had the pleasure of mike lang in the service dept. He is such a pleasure to deal with and he makes me feel special. He explains everything to m I have had the pleasure of mike lang in the service dept. He is such a pleasure to deal with and he makes me feel special. He explains everything to me and that is what builds trust. I appreciate the service and the people on the drive when I came in. I believe her name was Veronica very efficient and very nice. Good people to work with. I like the little extra's in side like drinks and snacks. I have moved my business to you from 1960. So thanks Mike and all..... Joe Oller More
Garcia's new purchase We had an excellent, memorable experience buying our new Mercedes Benz at MB of The Woodlands. Monica Sauceda was so pleasant and helpful throughout We had an excellent, memorable experience buying our new Mercedes Benz at MB of The Woodlands. Monica Sauceda was so pleasant and helpful throughout the selection and purchase process. She was simply awesome! Doug Chappell was also great and also committed to ensuring that we received high quality service. We look forward to our next purchase at MB of The Woodlands. More
overall very good deal Had a great experience with the salesman and his team. They made sure we received all that we requested. Nelson did all that he could to ensure that Had a great experience with the salesman and his team. They made sure we received all that we requested. Nelson did all that he could to ensure that we received a vehicle that was what we were looking for. More
Service on a warranty This was the most professional, efficient and enjoyable service experience I have ever had. Liz was very professional, informative and helpful. Liz ca This was the most professional, efficient and enjoyable service experience I have ever had. Liz was very professional, informative and helpful. Liz called me with updates as they came in. More
Great Experience! From the time my husband and I drove up to service and all the way to sales, everyone was nice, attentive, polite. They go out of the way to make su From the time my husband and I drove up to service and all the way to sales, everyone was nice, attentive, polite. They go out of the way to make sure you are comfortable. Special Thanks to Anthony for make our sale feel easy and not stressful. It was also great to reunite with my services guy Mike Lange. Called up to Mercedes Benz on 1960 n just got horrible phone service. My husband n I are happy to make the change from 1960 to the Woodlands dealership. More
Customer Service First time we made an appointment to get our C-250 serviced. Met with Liz Rincon who did a fabulous job. Facility was beautiful, people were fr First time we made an appointment to get our C-250 serviced. Met with Liz Rincon who did a fabulous job. Facility was beautiful, people were friendly and the service better than I have received at any dealership. Quite happy we have a new dealership in the area that is first class. More
Lloyd is Awesome please see title of review. I already stated Lloys's Awesomeness in the line above. If he were any more awesome, we would all be required to bow to please see title of review. I already stated Lloys's Awesomeness in the line above. If he were any more awesome, we would all be required to bow to him. More
A Luxury Retailer, Not a Car Dealer From reading the reviews, I sense that several people came to MBOTW not because of its location, but because they followed their Service Advisor there From reading the reviews, I sense that several people came to MBOTW not because of its location, but because they followed their Service Advisor there. It was the same for myself. All of the wonderful things that have been said about the other members of the team apply equally to Mike Lange, whom I have been with for many years and two Mercedes. Mike is best in class in a team full of best in class. The facility is beautiful, the service prompt, and everyone working there is friendly, helpful, and welcoming. It is said that the Sales Department sells the first car, but that the Service Department sells the second, third, etc. In that case, MBOTW will be selling lots of cars in the years to come. Living in The Woodlands, MBOTW is very convenient, but if I lived, for example, in Midtown, I would still come to MBOTW. It is worth the journey. Cheers! Jim Connor More
Customer Service the way it should be! State of the art facility! Everyone was so friendly. So many amenities. Great how you can actually view the cars being worked on. Very timely in t State of the art facility! Everyone was so friendly. So many amenities. Great how you can actually view the cars being worked on. Very timely in their service. Our Service Agent, Mike Lange, is perfect in his position. Also, we have dealt with Liz Rincon who is just as wonderful as Mike. So VERY pleased we have our new Mercedes Dealership in The Woodlands! More
Above and beyond my expectations. I drove different types of vehicles before and also had leased an ML350. When my leaswas up and ready for replacement I did not get the help I needed I drove different types of vehicles before and also had leased an ML350. When my leaswas up and ready for replacement I did not get the help I needed. I went back and forth for 3 consecutive days and I for frustrated so I went to the next door dealership and for us a Truck. Mercedes-Benz of the Woodlands changed that experience into an unforgettable wonderful experience. They were very helpful and attentive. They listened and tried their very best to provide me the best service I could ever get. They made me feel like a million dollar customer even though I am just an ordinary individual that trying to get a vehicle. That makes a lot of difference and I will highly recommend Mercedes-Benz of the Woodlands to everyone. More