Mercedes-Benz of the Woodlands

everything was awesome Monica Sauceda exemplified professionalism and was very caring. My wife and I could not have asked for a better car buying experience. She has follo Monica Sauceda exemplified professionalism and was very caring. My wife and I could not have asked for a better car buying experience. She has followed up several times to make sure all of our expectations were met. Paula Alpha was also very efficient and professional. We were excited to have chosen Mercedes Benz of the Woodlands. More

AWESOME,,,AWESOME,,,AWESOME❤️❤️❤️ OMG!!! This place is AWESOME! Mercedes Benz of The Woodlands, Tx The customer service there is OUTSTANDING! I have never been treated so Specia OMG!!! This place is AWESOME! Mercedes Benz of The Woodlands, Tx The customer service there is OUTSTANDING! I have never been treated so Special. I went there to get my car serviced and when I drove up to the glass doors they opened and I drove into the air condition service department where I was Greeted right away! My Service Advisor, Liz Rincon already had my loaner car waiting! She had my car taken care of in a timely manor and answered all concerns I had about my car! I even had them tint the windows on my C350 ?? They also have a MASSEUSE!! REALLY,, You can get a message while you wait! I am also impressed with the amount of Benz merchandise you can purchase there! I love my Benz and I'm always looking for something Benz! I will ALWAYS go to The Woodlands Mercedes Benz for all my service needs! Thank you Liz Rincon for taking care of me! MargoW More

Excellent overall experience I had my first service of my 2014 c250 done at the dealership. Everyone at the dealership was so professional with a family touch and made us feel ver I had my first service of my 2014 c250 done at the dealership. Everyone at the dealership was so professional with a family touch and made us feel very comfortable. Most importantly, the service was done perfectly! More

The Best in Class service ever All perfect... the best experience really. I love my MB and love every time I go to the dealer. All employees are so nice and professional...it is an All perfect... the best experience really. I love my MB and love every time I go to the dealer. All employees are so nice and professional...it is an exceptional experience. Hope will continue like this... More

"Best overall experience" Unmatched service from the time we walked in the door until we drove off with our new Mercedes. Everyone was very professional, knowledgeable and the Unmatched service from the time we walked in the door until we drove off with our new Mercedes. Everyone was very professional, knowledgeable and the hospitality was great. Monica greeted us as soon as we walked in the door and helped us find the perfect vehicle to meet our needs. I am actually looking forward to bringing in my vehicle for oil change when the time comes because I will feel as though I am visiting family. More

The best service MB of The Woodlands has provided me with the best customer service I have ever experienced at a dealership I followed Mike Lange here when he transfe MB of The Woodlands has provided me with the best customer service I have ever experienced at a dealership I followed Mike Lange here when he transferred to The Woodlands location from another dealership. Mike has always been a true professional. Now he works at a beautiful dealership where you can drop of your car in a climate controlled, huge garage, and get into your loaner car within minutes. If you want, there are delicious snack and drinks available. The pick up takes only a few minutes also. As someone who is always short on time, I really value this. Simply put, the best service. I highly recommend this dealership. More

First class service Outstanding dealership. Brought in my GLK350 for 20,000 mile service. Nice indoor reception for the car. Knowledgable service advisor. Great loung Outstanding dealership. Brought in my GLK350 for 20,000 mile service. Nice indoor reception for the car. Knowledgable service advisor. Great lounge with drinks and snacks. Choice of loaner car or personalized shuttle. Bright clean facility. Could not recommend it higher. Actually came back and bought a car from this dealership also. More

FREE Pit Stop Inspection Had coupon from another dealership for a free pit stop inspection. I only have 5,000 miles on my new C300 so I thought I would see if Mercedes-Benz o Had coupon from another dealership for a free pit stop inspection. I only have 5,000 miles on my new C300 so I thought I would see if Mercedes-Benz of the Woodlands would honor this, since this dealership is closer to my home. They not only honored it, but did the inspection immediately. They also did an incredible job in washing the car (I did not ask for this nor was it included in the coupon). Even vacuumed the trunk. Beautiful facility also. More

Professional and courteous service staff Very impressive service facility. They were able to troubleshoot the issue right away and fixed the problem. I felt that I was with trust worthy and Very impressive service facility. They were able to troubleshoot the issue right away and fixed the problem. I felt that I was with trust worthy and knowledgeable staffs from the time I entered which is one of the most important features I look for with any car services. More

Best Dealership ever! I have went to this dealership for service on numerous occasions. My experience has been more then great, the dealership has so many comforts and good I have went to this dealership for service on numerous occasions. My experience has been more then great, the dealership has so many comforts and goodies that I am addicted. I fight with my boss, to be the one who takes our vehicles for service. Loyd, is our service advisor and he is a pleasure to work with, he has been very attentive and made us feel like important clients every time! More