Mercedes-Benz of the Woodlands

GLE63 AMG S Amanda and Mike were both awesome to work with. They were patient, thorough and very professional. We are so happy to have a MB in the Woodlands and t Amanda and Mike were both awesome to work with. They were patient, thorough and very professional. We are so happy to have a MB in the Woodlands and to have both Mike and Amanda there. More

A great experience! I am so happy that we now have Mercedes Benz of the Woodlands because you can now receive the excellent service that typically goes with the Mercedes I am so happy that we now have Mercedes Benz of the Woodlands because you can now receive the excellent service that typically goes with the Mercedes Benz brand. For the longest time I was very disappointed in the service experience when going to other MB dealerships but now we have found a home. Mike has been superb in his handling of any and all issues from warranty work to routine maintenance. He is very pleasant to work with and I trust him 100% to let me know what does and does not need to be done to the vehicle. No one really likes going in for service but Mike make it a pleasant experience. Thanks for all you do. More

Purchase Experience I was helped by Monica Sauceda. The showroom is really blessed to have her as a sales person. She is very friendly and respectful. She was very helpfu I was helped by Monica Sauceda. The showroom is really blessed to have her as a sales person. She is very friendly and respectful. She was very helpful in price negotiations. She helped me in getting loaner vehicle when I decided not to take my car home on the day I purchased. I wish to refer all my friends and relatives to Monica and to this showroom. The location and dealership is very clean and the way they maintain is much appreciated. Finally, I would like to thank Monica in resolving all my issues and being so friendly. I got my Range Rover home, Yippie....:) More

Great Experience for our First Mercedes Purchase! My husband had been looking to buy a new vehicle and had settled on a 2015 Mercedes Benz CLA 250. We had heard that the Mercedes dealership in The Wo My husband had been looking to buy a new vehicle and had settled on a 2015 Mercedes Benz CLA 250. We had heard that the Mercedes dealership in The Woodlands was new and we headed out to take a test drive. Our salesman, Kriss Arbury, immediately pulled several options for us based on what we told him we were looking for. We had been working with him during the day already to get pre-approved for financing. We test drove one and loved it. When we got back to the dealership, we decided to purchase the car and started the trade-in process on my husbands Ford Mustang. We got a very fair amount for our trade. Having gotten the financing process started earlier in the day, we met with them and decided on a warranty and gap insurance and finalized the purchase. Kriss walked us through every step of the purchase and we would definitely recommend looking for him when you go there! His enthusiasm for the product was obvious! He made us feel very comfortable and we would definitely recommend him to anyone! The last thing I wanted to mention is that we weren't able to get to the dealership until around 6pm and they close at 7pm. Kriss, his boss Mike Stahl and Nic Botuwan (finance) stayed until the very end, around 9:15pm. Not one complaint or rushing us at all and we appreciated that! More

My excellent car buying experience! I purchased a pre-owned car from MBOTW that isn't a Mercedes. Nelson and Amanda were my sales consultants and were terrific! I was dreading having to I purchased a pre-owned car from MBOTW that isn't a Mercedes. Nelson and Amanda were my sales consultants and were terrific! I was dreading having to deal with "car salesmen" but Nelson and Amanda were friendly, helpful and professional. Nelson came in on his day off to help me and Amanda was so available during my decision-making process which took several days. Managers Cody and Arturo and even the reception staff were all part of my positive experience at MBOTW. Even though my car is not a Mercedes, because of the professionalism and friendliness of everyone there, I will recommend MBOTW for a new or pre-owned vehicle. More

A Senior Dream Comes True When I arrived at the MBOTW dealership, I had an idea of the model MB I wanted. I was enthusiastically greeted by Sales Client Advisor- Monica Sauced When I arrived at the MBOTW dealership, I had an idea of the model MB I wanted. I was enthusiastically greeted by Sales Client Advisor- Monica Sauceda. She proceeded in showing me a similar model in their beautiful showroom. Monica did not pressure me, and she could sense my apprehension, and with her assurance that I would be able to buy a new MB. Monica throughout the entire process displayed expertise , professionalism, tenacity, friendliness, compassion and truly a genuine warmth in my buying process. Monica you are SUPERB!!! Also, I would like to acknowledge the following MBOTW Family: Doug Chappell ( who truly made it happen!), Nic Botusan ( also made it happen!), Erich Beasley ( a great MB tutor w/a lot of patience!), Arturo Gutierrez ( very thorough), Liz Rincon (very informative and friendly) and last, but not least Christian with his contagious smile picked me up, and did not get annoyed with my never ending questions about MB cars. Thank You MBOTW Family and Be Blessed. More

My first vist to this dealership My 2014 E Class was due it's A Service, I choose this dealership primarily because there were a bit closer to my home. I found them to be extremely My 2014 E Class was due it's A Service, I choose this dealership primarily because there were a bit closer to my home. I found them to be extremely efficient, courteous and pleasant. The service bay was the best I ever seen. Great staff. I'll certainly use them next time! More

Great experience at MB of The Woodlands I had a great experience at Mercedes-Benz of The Woodlands at the end of last month (Aug '15), ending up in me getting a new S-Class 550. Mike Steele, I had a great experience at Mercedes-Benz of The Woodlands at the end of last month (Aug '15), ending up in me getting a new S-Class 550. Mike Steele, Erich Beasley and the rest of the team at MBoTW took great care of me and my vehicle needs. More

Not just a "dealer" but a unique car buying experience. My wife and I primarily worked with Anthony Surface in sales and Arturo Gutierrez in finance with amazing service attitudes! Although, the whole staff My wife and I primarily worked with Anthony Surface in sales and Arturo Gutierrez in finance with amazing service attitudes! Although, the whole staff was friendly as well and we will definitely continue to purchase with Mercedes Benz of the Woodlands in the future. Everything was completely straight forward and there were no hidden costs in our contract.. not like other horror stories that you hear about. The service and vehicle prices are not even as high as we thought. We recommend that everyone at least give them a shot, if you are in the market for a vehicle. More