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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,133 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,133 reviews

May 10, 2024

Excellent Service very professional and great customer care there was no long wait clear environment 👏 👍 More

by Debtfree2
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Stephens
May 13, 2024 -

Mercedes-Benz of the Woodlands responded

Debtfree2, thank you so much for your kind words! We are thrilled to hear that you had an excellent experience with us. Providing professional service and great customer care is our top priority, and we are glad that you noticed our efforts. We look forward to serving you again soon!

May 10, 2024

Excellent service and customer service as always! ! I highly recommend Mercedes Benz of the Woodlands for sales and service!! More

by Bea
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Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lange
May 13, 2024 -

Mercedes-Benz of the Woodlands responded

Bea, thank you so much for your kind words and recommendation! We are thrilled to hear that you had an excellent experience with our team at Mercedes Benz of the Woodlands. We appreciate your support and look forward to serving you again in the future!

May 09, 2024

Iam extremely pleased with the service Department. In the past I would take my vehicles to get service to an independent service center after the warranty period. Richard has been my go-to guy and I h More

by akurus@att.net
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Mercedes-Benz of the Woodlands responded

We are thrilled to hear about your positive experience with our service department, Akurus! It's fantastic to know that Richard consistently provides you with honest and great service. We appreciate your loyalty and trust in us to take care of all your MB vehicles, even after the warranty period. Thank you for choosing us!

May 09, 2024

timely updates from the maintenance team let me know the status of the repairs to my GLE350 and when it would be ready. when i picked up my SUV I also visited with the sales rep to get another tutorial on More

by charles. luther
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Recommend Dealer
Yes
Employees Worked With
Fezan Uddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Charles, thank you for your kind words and 5-star review! We are thrilled to hear that you had a great experience with our maintenance team and sales rep. It's our goal to keep you informed and provide excellent service. We look forward to serving you again in the future.

May 08, 2024

Great customer service! Liz Rincon is very knowledgeable and a pleasure to work with. MB of the Woodlands service department is the best. More

by kathleen.lacrosse
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Kathleen, thank you so much for your kind words! We are thrilled to hear that Liz Rincon provided you with great customer service. We will be sure to pass along your compliments to the service department. We appreciate your feedback and look forward to working with you again soon!

May 06, 2024

Fantastic customer service! David Gonzalez will put you in the car of your dreams! Thanks David and all the staff at MB of Woodlands! More

by zenidris3
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Zenidris, thank you for sharing your experience with us! We're thrilled to hear that David and the team at MB of Woodlands provided you with fantastic customer service and helped you find the car of your dreams. We truly appreciate your kind words and your 5-star rating!

May 05, 2024

A wonderful experience and a business that shines brightly just like the star on my grille and great employees More

by snoopyvolunteer2
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Recommend Dealer
Yes
Employees Worked With
Jack
May 06, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Snoopy, thank you so much for your kind words and for recognizing our team's hard work. We're thrilled to hear that you had a wonderful experience with us! Your support means the world to us and we look forward to serving you again in the future.

May 04, 2024

Second time in for service items and extremely pleased with the level of service I received. More

by Jpfalcone3
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Recommend Dealer
Yes
Employees Worked With
Juan Renteria
May 06, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Jpfalcone3, thank you for taking the time to share your positive experience with us! We are thrilled to hear that you were pleased with the service you received during your visit. We appreciate your continued trust in our services and look forward to serving you again in the future.

May 04, 2024

Gaston is extremely knowledgeable and professional. Never too busy to answer a question or provide an explanation to the service being done More

by Worr
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Recommend Dealer
Yes
Employees Worked With
Luis Osawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words, Worr! We're thrilled to hear that Gaston's expertise and customer service met your expectations. We appreciate your feedback and look forward to serving you again in the future.

May 04, 2024

I told Abbe what I wanted and he went right about the business of fulfilling my dream vehicle. I purchased a slightly used G-550 and I am more than satisfied. Excellent customer service all around!! Defi More

by rmh1262
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamane Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah in Service.
May 06, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, rmh1262! We're thrilled to hear that Abba was able to help you find your dream vehicle and that you had a great experience at Mercedes-Benz of The Woodlands. We look forward to assisting you with your future purchases and maintenance needs!

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