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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,003 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,003 reviews

March 30, 2016

Flexible They bent over backward to accommodate me given some very unique needs. I was very grateful for everything they did to assist me in my search for the More

by kathleend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kriss Arbury
Apr 14, 2016 -

Mercedes-Benz of the Woodlands responded

Thanks for the great feedback! It's wonderful to know that Kriss was able to facilitate such a pleasant experience for you. We're glad that you felt so well accommodated and at ease! We appreciate your business and look forward to assisting you again in the future.

March 29, 2016

Top notch service from the minute I pulled into the garage I recently purchased a GLC300 at the Woodlands location - I received nothing but professionalism from the greeter at the door to the Sales representat More

by Monteann1961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaclyn Schlembach
Apr 14, 2016 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to give us feedback on your latest purchasing experience at Mercedes-Benz of The Woodlands. We are very happy to hear our staff was attentive and professional from the moment you walked in. Congratulations on your new vehicle! We appreciate your business and look forward to seeing you again.

March 25, 2016

great new north Houston Mercedes dealer I have had several cars serviced at the new Mercedes Benz of the Woodlands dealership. I have worked with two of the service advisors, Mike Lange and More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2016 -

Mercedes-Benz of the Woodlands responded

Thanks for the great feedback! We're so glad to hear that Mike and Liz have continuously extended such excellent customer care to you, and made you feel well accommodated each time you've come in. We will also let Mark know of your kind comments about his dedication and customer service. We appreciate your recommendation and look forward to assisting you again in the future!

March 21, 2016

Stellar Customer Focus Mercedes-Benz of The Woodlands takes customer service and customer satisfaction to a whole new level. Staff is friendly, competent, and a pleasure to More

by MBDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2016 -

Mercedes-Benz of the Woodlands responded

Thanks for your business and review!

Mar 24, 2016 -

Mercedes-Benz of the Woodlands responded

Thanks for your review! We appreciate your business!

March 20, 2016

Superb Service MBOTW pulls all the stops on providing service to its customers...from scheduling a visit to the very end of the experience (even if it means hanging More

by just_PF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2016 -

Mercedes-Benz of the Woodlands responded

We appreciate your business and feedback!

March 20, 2016

Outstanding , As Always Routine service was done on-time, as promised with a complimentary car wash. MBOTW does an outstanding job from appointment through completion, with n More

by JLConnor3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2016 -

Mercedes-Benz of the Woodlands responded

We appreciate your business! Have a great week!

March 19, 2016

Why we love our Benz Always very accommodating for making an appt. Calls to explain what else they feel needs to be done besides the scheduled service. Makes our day easie More

by 82ndairborne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2016 -

Mercedes-Benz of the Woodlands responded

Thank you for your business! We are honored to have you as a customer!

March 18, 2016

MBOTW We are super pumped to have MB open in The Woodlands. We had the best buying experience ever with Amanda, Mike, Nic and Jaclyn. We are now having both More

by Skells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Stahl, Amanda Joiner, Jaclyn Schlembach
Mar 18, 2016 -

Mercedes-Benz of the Woodlands responded

Thanks for your business! We appreciate your feedback!

March 17, 2016

Best Service Experience from a Mercedes-Benz Dealership Yet We bought our 2007 MB ML350's in Northern Virginia and used 2 dealerships for service up there. This is our second trip to the Mercedes-Benz of the W More

by Giz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2016 -

Mercedes-Benz of the Woodlands responded

Thank you so much for taking the time to share your experiences online. We are so happy to hear that Liz, the Service Advisor, provided you with excellent customer care and she made you feel well accommodated and informed. Please tell your friends about our dealership and come back to see us again. We would love to see you again soon!

March 17, 2016

Great job MBOTW MBOTW has a very inviting facility that makes you want to visit all the time even without any car issue. They correctly diagnosed the issues affecting More

by adeleye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2016 -

Mercedes-Benz of the Woodlands responded

Thanks so much for your business and your review!

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