Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of the Woodlands
The Woodlands, TX
3,003 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston.
We offer The Luxury of Convenience
CONCIERGE PICKUP AND DELIVERY
Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete.
FREE LIFETIME CAR WASHES
You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it.
PRODUCT GENIUS BAR
Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it.
PRIVATE BUSINESS CENTER
Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,003 reviews
June 14, 2016
great dealing with and very helpful great experience dealing with Mark, he was very helpful and made the whole experience a great one. pulled up to have my service A done and got out great experience dealing with Mark, he was very helpful and made the whole experience a great one. pulled up to have my service A done and got out of my car and right into a service loaner with no wait time. Customer forever keep up the great work More
by Bill Stampp
Employees Worked With
June 14, 2016
Service Perfection From the moment you arrive, the garage doors open automatically and your car is recognized by an overhead scanning device of the vehicles VIN number a From the moment you arrive, the garage doors open automatically and your car is recognized by an overhead scanning device of the vehicles VIN number and magically your name appears on a large overhead screen. Your door is opened and you are welcomed by name. It does not seem to matter what the nature of your visit is ... required maintenance, inflating tires or just a car wash. You are always greeted with a smile (I recommend Mark), directed to their upscale lounge, grab a snack and drink and if you are in for a longer period ... try out a no-charge massage. The Best Service in Houston! More
by Larry Clark
Employees Worked With
June 10, 2016
Great service all around! Hands down, the best dealership in the Houston area. Nelson Sioson, in sales, was more than helpful. He was very knowledgable, friendly, and made the Hands down, the best dealership in the Houston area. Nelson Sioson, in sales, was more than helpful. He was very knowledgable, friendly, and made the car buying experience enjoyable. I'd highly recommend giving Norman a visit! More
by Samuelkim3
Employees Worked With
Nelson Sioson
June 10, 2016
Customers Marter Last week the car I bought in January flooded and caught on fire. It was beyond imagination. From the moment I notified the dealership they took it up Last week the car I bought in January flooded and caught on fire. It was beyond imagination. From the moment I notified the dealership they took it upon themselves to make sure I was placed in a new car as soon as possible. A little over a week later I'm in a new car and the transaction could not have been easier and more pleasant. More
by DARamirez06
June 03, 2016
Great Customer Service Exprience. Excellent Service. Alex went above and beyond to close the deal. Great buying experience. Alex was patient we me and showed me all the different op Excellent Service. Alex went above and beyond to close the deal. Great buying experience. Alex was patient we me and showed me all the different options. We search for vehicles based on my needs and found the perfect one for me! Thanks Alex More
by Luis
Employees Worked With
Other Employees :
Alex Lindenbaun, Kriss Arbury, Alex Lindenmuth
May 31, 2016
Wanted my business Got to love it when you can get a brand new Mercedes at a better price than 2 year old used car from another dealership. Guys wanted my business and Got to love it when you can get a brand new Mercedes at a better price than 2 year old used car from another dealership. Guys wanted my business and earned it More
by Schljohn
May 30, 2016
No pressure selling and overall excellent customer service I was not looking into buying a MB but Arturo did an excellent job of explaining the MB and all it has to offer. I made a trip from Austin to buy it I was not looking into buying a MB but Arturo did an excellent job of explaining the MB and all it has to offer. I made a trip from Austin to buy it there instead of Austin because I felt i received a fair deal with the best customer service experience. Overall I would recommend MB of the Woodlands and the excellent staff there.. You have my business forever, thanks, LA More
by LChto
May 30, 2016
Great experience Going to the car dealership is not always fun! The exception is Mercedes Benz of the Woodlands. The employees meet you with a smile as soon as you en Going to the car dealership is not always fun! The exception is Mercedes Benz of the Woodlands. The employees meet you with a smile as soon as you enter the air conditioned enclosed garage. They then invite you to their customer lobby. Large screen TV and snacks. They even have a small shopping area. What else can you ask for? If you have to go to the dealership it is not such a chore anymore! More
by Cat Lady
May 30, 2016
Unbelievable Customer Service I couldn't believe the customer service at Mercedes Benz of The Woodlands. Everybody was happy, engaging, and would go it of their way to make sure we I couldn't believe the customer service at Mercedes Benz of The Woodlands. Everybody was happy, engaging, and would go it of their way to make sure we were taken care of. This was my second car I have bought from this dealership and will buy my next care from them as well. More
by ZRichmond
Employees Worked With
Other Employees :
Athena, Bob Milner, Joe Drago, Mike Stahl, Amanda Joiner
May 24, 2016
Mercedes Benz -The Woodlands We purchased a vehicle at MB The Woodlands today. Every employee we came in contact with went out of their way to greet us and to make sure our needs We purchased a vehicle at MB The Woodlands today. Every employee we came in contact with went out of their way to greet us and to make sure our needs were met. They have such excellent customer service and yet down to earth friendly! More
by Lee
