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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
2,967 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,967 reviews

December 12, 2023

very good service. Prefer to have the service here. That's why I am an old client. More

by mtl87323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you, mtl87323! We truly appreciate your continued support and loyalty. We're glad to know that our service has met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out.

December 08, 2023

Gaston is always very helpful and knowledgeable. Service is key to purchasing a new vehicle and Gaston excels. More

by Jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Mercedes-Benz of the Woodlands responded

Hello Jp, We appreciate your positive feedback about your experience with Gaston. We take pride in serving our customers and hope to see you again soon!

December 08, 2023

The sales person Katherine Stern excellent service she provide very friendly approached very knowledgeable on vehicle detail she gave me. Appreciate with all her work from the moment I walked in and exit More

by Sayousuf2581
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Mercedes-Benz of the Woodlands responded

Hi Sayousuf2581! Thank you so much for your kind words and positive feedback about Katherine Stern. We're thrilled to hear that she provided excellent service and was knowledgeable about our vehicles. We appreciate your support and look forward to serving you again in the future.

December 07, 2023

First and foremost, Trinidad is one of the most professional, patient, knowledgeable and pleasant sales person I have interacted in a long time. I was not 100% sure to replace my exciting MB C300 b More

by g_ladenheim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trinidad Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erich Beasley
Dec 12, 2023 -

Mercedes-Benz of the Woodlands responded

Hi g_ladenheim, thank you for sharing your wonderful experience with Trinidad. We're thrilled to hear that he provided you with exceptional service and made your decision-making process easy. We appreciate your loyalty to our dealership and look forward to serving you again in the future. Enjoy your new Mercedes-Benz!

December 03, 2023

They always due a terrific job. They keep you informed during the processing to make it as pain free as possible. More

by Jay Randle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Mercedes-Benz of the Woodlands responded

Thanks, Jay! We're thrilled to hear that you had a terrific experience with us. Keeping our clients informed and making the process pain-free is always our goal. We appreciate your feedback and look forward to serving you again in the future.

November 29, 2023

We went to Mercedes- Benz of the Woodlands and Katherine Stern took care of us. She was patient, listened to what we wanted and out of there in no time. Thank you so much! What a wonderful dealership! More

by Caroline
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katherine Stern
Dec 01, 2023 -

Mercedes-Benz of the Woodlands responded

Caroline, thank you for sharing your positive experience at Mercedes-Benz of the Woodlands! We're thrilled to hear that Katherine provided excellent service and made your visit enjoyable. We appreciate your kind words and hope to see you again soon.

November 28, 2023

The wait time was great! I had anticipated being here for hours but it was less than 2! Customer service was excellent! Almost made me want to buy a new car! More

by Shelia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My
Nov 29, 2023 -

Mercedes-Benz of the Woodlands responded

Shelia, thank you for your review. We're thrilled to hear that you had a pleasant experience with us. Our team works hard to provide excellent customer service and efficient wait times. We appreciate your feedback and hope to see you again soon!

November 28, 2023

Best dealership in Texas. They go above and beyond with customer service and communicate honestly with customer. Highly recommend this location for all service and purchase ne More

by MPG
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for your kind words, MPG! We're thrilled to hear that you had such a positive experience with our dealership. Providing exceptional customer service and honest communication is always our top priority. We appreciate your recommendation and look forward to serving you again in the future!

November 27, 2023

Easy booking, easy arrival, comfortable waiting, speedy service, simple wrapping up, leaving you a serviced & cleaned car to drive away. More

by paul.winn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammy Mourtada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Mercedes-Benz of the Woodlands responded

Hi Paul, thank you for your kind words and positive review! We strive to make the process as seamless as possible, from booking to departure. We're glad you had a comfortable experience and we hope to serve you again in the future.

November 26, 2023

Never any concern when Mercedes Benz of the Woolands services my SL 550. It’s always done to perfection…and the facility for sales, service, customer care is top shelf. More

by flyfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Mercedes-Benz of the Woodlands responded

Hi flyfish, thank you for your amazing review! We're thrilled to hear that you had a perfect experience with our team at Mercedes Benz of the Woodlands. We strive to provide top-notch sales, service, and customer care. We appreciate your support and look forward to serving you again in the future!

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