Mercedes-Benz of the Woodlands

Very professional and outstanding especially in customer service. Calm demeanor so I never felt pressure. Explained all options. This was by far the best car buying experience I have had. I will be back !!! service. Calm demeanor so I never felt pressure. Explained all options. This was by far the best car buying experience I have had. I will be back !!! More

Liz Rincon has always been very professional & responsive to our vehicle service needs. We’ve been having our cars serviced at MB of the Woodlands for the last 7 years since we moved back to Sout responsive to our vehicle service needs. We’ve been having our cars serviced at MB of the Woodlands for the last 7 years since we moved back to South East Texas in 2017 from the Austin area. We are fortunate to have Liz as our service representative. More

MBOTW Service department is consistently excellent. They are professional, pleasant and always do the job properly. My service adviser, Gaston Reyes, is always a pleasure to deal with and I appreciat They are professional, pleasant and always do the job properly. My service adviser, Gaston Reyes, is always a pleasure to deal with and I appreciate his technical expertise. He explains what work is being done, how it is done and why, with as much detail as you like. He also suggests any other maintenance items that you may want to consider or schedule in the future. More

Placed a custom build order with George Buchana. - he is great to work with - has kept me informed throughout the process. Will submit a followup Review upon pickup in early April. Thanks George. - he is great to work with - has kept me informed throughout the process. Will submit a followup Review upon pickup in early April. Thanks George. Steve S. More

Great experience ! Everything went well. It is great even the shop cleanliness is excellent. Looking forward for next service. Everything went well. It is great even the shop cleanliness is excellent. Looking forward for next service. More

Excellent customer service. Service time was precise and quick! Will definitely return to this particular dealership. Service time was precise and quick! Will definitely return to this particular dealership. More

Excellent service! Employees were friendly, knowledgeable, and the work was performed in a timely manner! Employees were friendly, knowledgeable, and the work was performed in a timely manner! More

Arrived at the dealership today with my wife to purchase her a car. Expected a very long and laborious process...as usual. To our surprise, that was not the case. We had an exceptional experience with no wa her a car. Expected a very long and laborious process...as usual. To our surprise, that was not the case. We had an exceptional experience with no wasted time. Our sales agent listened to our request (two different models) and gave my wife a test drive in each. See picked one. The agent issued a written quote. We agreed. From arrival to leaving with her new car was a period of 2.5 hours. Great dealership, great sales staff, great finance staff. I made a point to stop by the general sales manager and the sales manager to compliment our sales agent's professionalism and courtesy. Fantastic transaction. More

Everyone was friendly and helpful when dropping off and picking up. I don’t recall everyone who assisted me. Jacob worked with me on drop off. picking up. I don’t recall everyone who assisted me. Jacob worked with me on drop off. More

Gaston is the best! Service was easy and handled perfectly. Loaner was nice and communication was perfect. Thank you for always taking good care of us. I would happil Service was easy and handled perfectly. Loaner was nice and communication was perfect. Thank you for always taking good care of us. I would happily and confidently recommend Gaston and this dealership. More