Mercedes-Benz of the Woodlands

Phenomenal customer service Everyone there tried their hardest to make sure my every need was met. Anthony thought outside the box and found me the car that fit my budget and my Everyone there tried their hardest to make sure my every need was met. Anthony thought outside the box and found me the car that fit my budget and my goals. Couldn't have gone better. More

First Class From the start, our Salesman Anthony Surface worked with us and was very professional and accommodating. Did not rush us into something we did not wan From the start, our Salesman Anthony Surface worked with us and was very professional and accommodating. Did not rush us into something we did not want. He gave us many options for us to make the right decision. Paula in Finance finished the process with no hiccups. More

Willing to work to get the deal I was comfortable with. They were amazing to work with. They made this experience overall very enjoyable. They were respectful and wanted me to be happy with my purchase. They were amazing to work with. They made this experience overall very enjoyable. They were respectful and wanted me to be happy with my purchase. More

As expected Very hospitable. Need to remember the little things...requested Chase financing, promoted another credit union (>1pt). Didn't recieve the complete "of Very hospitable. Need to remember the little things...requested Chase financing, promoted another credit union (>1pt). Didn't recieve the complete "offer" for company program. More

Ok but not Soon Enough Salesman was great and finance was great, just that the car was not ready for me to drive away the day I sign everything. There was some car part miss Salesman was great and finance was great, just that the car was not ready for me to drive away the day I sign everything. There was some car part missing. And it wasn't done the day the part arrived. Was really excited to drive away, but that didn't happen. I got a loner car home. And it's said that the salesman will be delivering my car tommorow. Hopefully at least it'll be till tomorrow. Even though it's a used car. I was robbed off the chance to drive my new car off the lot. Didn't like that. But oh well. I Expected more from Mercedes Benz is all . I might be smiling in this pic, but I wasn't sure why exactly he was taking it. Until it was done. Laugh out Loud. More

Excellent Service Mercedes-Benz of The Woodlands provided excellent service. Kriss Arbury was absolutely fantastic not only to me but also my family. He even made sur Mercedes-Benz of The Woodlands provided excellent service. Kriss Arbury was absolutely fantastic not only to me but also my family. He even made sure that my two young girls felt welcomed. He provided them with coloring pages to keep them entertained during our purchase. I would highly recommend him and his team to anyone interested in a Mercedes-Benz. More

Vehicle purchase Great experience from the moment I walked in. Very friendly and helpful staff. Marcos was great in getting the vehicle and pricing I was looking for Great experience from the moment I walked in. Very friendly and helpful staff. Marcos was great in getting the vehicle and pricing I was looking for. Unlike most dealerships, here you feel and know you walked out with the best deal you could get. More

Very welcoming, helpful, an overall great experience. Arturo made me feel secure with my transaction. Hacerme sentir segura en la compra de mi auto y las atenciones recibidas fue asombroso. Muchas gracia Arturo made me feel secure with my transaction. Hacerme sentir segura en la compra de mi auto y las atenciones recibidas fue asombroso. Muchas gracias! More

Excellent car buying experience I highly recommend our salesperson Marcos Morales. He was very professional and delivered a good deal on a great car. Beyond that he was flexible when I highly recommend our salesperson Marcos Morales. He was very professional and delivered a good deal on a great car. Beyond that he was flexible when unexpected scheduling conflicts arose. More

Great Car Buying Experience! From the minute I entered the dealership to when I left, I had an enjoyable experience. Yes, enjoyable! Who would have thought at a car dealership?!? From the minute I entered the dealership to when I left, I had an enjoyable experience. Yes, enjoyable! Who would have thought at a car dealership?!? Every single employee that I interacted with was friendly, respectful, competent, knowledgeable, and pleasant. I was greeted quickly by one of the managers and paired with Alex Lindenmuth as my salesperson. Alex spent 5 hours with me making sure I found just the right car for me. I never once felt rushed or pressured by him. He was warm, patient, and personable and made my experience enjoyable. He was also very knowledgeable about the car I was considering and helped me look at every option that was available to me, both within their dealership as well as dealerships around the country. He was enthusiastic about his job and I felt that he truly cared that I made a decision that was right for me. After the sale, he followed up with me twice by phone and was attentive to my needs when I returned to have my car delivered to me. Nick was my sales manager and he also was pleasant, helpful, and respectful throughout the process. And Paula in finance was equally competent and enjoyable to work with. I also appreciated how quickly she moved me through that process, clearly explaining everything. Again, I did not feel pressured by her. Just given my options with full explanations. Adam in Internet sales was my first contact and was super helpful by finding me different cars in surrounding dealerships and was instrumental in getting me into the dealership and paired with a salesperson. Antonio delivered my car to me and he also was great. He was really friendly, enthusiastic about the car, patient, and fun to work with. Everyone I worked with made it clear that I was welcome to contact them at any time with questions or concerns and everyone was enthusiastic about their product. This made the car buying process fun and instilled a lot of confidence in the Mercedes brand. In addition, the dealership itself is beautiful, bright, clean, and pleasant to be in. And they took nice care of me by regularly offering me drinks and snacks during my visit. This is my first Mercedes. I've bought Porsches, Audis, and BMW's and this was definitely my best car buying experience so far. There was nothing smug, uptight, or arrogant about anyone I interacted with. I cannot say the same thing about other luxury car dealerships I've bought from. I left feeling good about giving them my business and would have no problem recommending them to anyone. They definitely deserve 5 stars all the way around! More