Mercedes-Benz of the Woodlands

I couldn't have asked for a better car buying experience! I just moved out here from California and knew it was time to get rid of my old car. I shopped around at several car dealerships, and my experiences w I just moved out here from California and knew it was time to get rid of my old car. I shopped around at several car dealerships, and my experiences with the other dealerships made me want to give up and never go back to another car dealership again. Once I walked in to Mercedes Benz of the Woodlands, it was immediately apparent that this experience would be different. I had talked to several sales people within the few weeks before and they couldn't come near to how awesome Katelyn Herrin (my MBOTW sales advisor) was. Other dealerships just made me anxious and annoyed and wanted to get out of there as soon as possible. Katelyn was very laid back and listened to all of my questions and concerns and answered all of them perfectly. I absolutely recommend Katelyn to anyone visiting MBOTW. Paula Alpha with finance was also unbelievable! She worked so hard to figure out finances specific to my situation as I just moved here/had a cosigner/etc. Lastly, Nic Botusan was awesome as well! He is the used car manager and he came out and sat with us to discuss agreements. He was extremely friendly and easy to talk to about numbers. I honestly don't have one bad thing to say about the dealership or any of the people I came in contact with. They even offer amazing snacks/food/beverages. This dealership is how they should all be. I am so appreciative of everyone's help and hard work. I am overjoyed with my entire experience and definitely recommend people who are interested in buying a mercedes or any used car to go to MBOTW. Even out of town people.. It is without a doubt worth the drive. More

Unbelievable...they get it! Let's get real for a second...who looks forward to stepping foot into a car dealership? Mercedes-Benz of the Woodlands completely crushes the percept Let's get real for a second...who looks forward to stepping foot into a car dealership? Mercedes-Benz of the Woodlands completely crushes the perception of the car sales industry. From the first time my wife and daughter stepped foot into the front door and met Kriss Arbury, we knew instantly that we were in good hands. Shopping for our vehicle was easy and involved no pressure or pitches. We were utterly amazed at the hospitality and willingness of every person we dealt with to ensure that we were fully informed and confident about the process and our new vehicle. Kriss has gone above and beyond after the sale of the vehicle to ensure that we were transitioning well and had no concerns. Who does this? Take it from me, don't waste your time with any other dealership. Mercedes-Benz of The Woodlands is all you need! More

Great customer service and treat customer right Staff very helpful and nice. Focused on pleasing the customer and ensuring you're happy with your purchase. Staff creates a very welcoming and inviti Staff very helpful and nice. Focused on pleasing the customer and ensuring you're happy with your purchase. Staff creates a very welcoming and inviting atmosphere at the dealership. More

Professional & Personal Working with George Buchanan was easy and enjoyable. His enthusiasm & knowledge really impressed me and helped me with my purchase. Also Mike Lang is Working with George Buchanan was easy and enjoyable. His enthusiasm & knowledge really impressed me and helped me with my purchase. Also Mike Lang is a first class service professional. The dealership is unequaled. More

Excellent! Our sales rep George was excellent! So nice and low pressure. He made it easy to pick up my car and really took care of me! Our sales rep George was excellent! So nice and low pressure. He made it easy to pick up my car and really took care of me! More

Our experience couldn't have been better! We expected to shop at four different Mercedes dealerships in Houston and then make a purchase. We started by visiting Mercedes-Benz of the Woodlands We expected to shop at four different Mercedes dealerships in Houston and then make a purchase. We started by visiting Mercedes-Benz of the Woodlands and we did not go any farther. We started there and made our purchase there. We walked into the showroom and New Car Sales Manager Mike Stahl spoke to us and introduced us to George Buchanan and he did an outstanding job of finding us the right new car, taking us for a test drive, and arranging the purchase. Additionally, Arturo Gutierrez carefully walked us through the financial arrangements and Erica Garcia explained all of the benefits of our new car. All in all, it was an outstanding process from start to finish. More

Mercedes Benz of the Woodlands Great Experience My wife and I shopped at three Mercedes and one BMW store. MBOTW was by far the best experience and had the best inventory to choose from. I felt like My wife and I shopped at three Mercedes and one BMW store. MBOTW was by far the best experience and had the best inventory to choose from. I felt like the price we paid was very fair and have no regrets whatsoever about doing business with these people. I would definitely recommend this dealer. More

Great dealership & experience Great service from alex lindenmuth and the whole staff Arturo gutierrez helped us out in all the financing, great experience and customer service ov Great service from alex lindenmuth and the whole staff Arturo gutierrez helped us out in all the financing, great experience and customer service overall Free snacks was a plus More

Excellent Great service! Our sales representative Rosario Fernandez is outstanding, very helpful and courteous. She is on top of my needs and always going beyon Great service! Our sales representative Rosario Fernandez is outstanding, very helpful and courteous. She is on top of my needs and always going beyond my expectations More

Phenomenal customer service Everyone there tried their hardest to make sure my every need was met. Anthony thought outside the box and found me the car that fit my budget and my Everyone there tried their hardest to make sure my every need was met. Anthony thought outside the box and found me the car that fit my budget and my goals. Couldn't have gone better. More