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Mercedes-Benz of the Woodlands
The Woodlands, TX
2,999 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston.
We offer The Luxury of Convenience
CONCIERGE PICKUP AND DELIVERY
Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete.
FREE LIFETIME CAR WASHES
You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it.
PRODUCT GENIUS BAR
Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it.
PRIVATE BUSINESS CENTER
Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,999 reviews
December 31, 2016
Initial CPO not fully prepped but remedied - brake pads were worn and light came on first day. Dealer worked with me to meet sales expectations . Kriss Arbury was especially helpful throughout - brake pads were worn and light came on first day. Dealer worked with me to meet sales expectations . Kriss Arbury was especially helpful throughout the process. More
by drm
December 31, 2016
Great experience! My overall experience with this MBOTW was excellent. Great customer service, and a great dealership as a whole! I hope to purchase another car in the My overall experience with this MBOTW was excellent. Great customer service, and a great dealership as a whole! I hope to purchase another car in the future from them! More
by Blake Plaster
December 23, 2016
Great experience across the board:) I would highly recommend this dealership. I didn't see any agressive behavior at all. It is definitely a five star service. This dealership has great I would highly recommend this dealership. I didn't see any agressive behavior at all. It is definitely a five star service. This dealership has great selection to choose from. More
by Malvinder singh
December 20, 2016
Excellent experience! Best car buying experience ever! Absolutely no pressure, just a desire to help get the car we wanted. Every time we came in, the Manager made a poin Best car buying experience ever! Absolutely no pressure, just a desire to help get the car we wanted. Every time we came in, the Manager made a point to check in with us to make sure all was going well. Andy Garrett and Rosario Fernandez were extremely helpful and proactive in helping get the car we wanted. This is a very efficient and friendly dealership. Will definitely be back and will recommend to friends. More
by Sandlapper
December 15, 2016
customer purchased a vehicle He offered timely and an individualized buying experience. He was ery personable, friendly and had great customer service skills. He offered refreshm He offered timely and an individualized buying experience. He was ery personable, friendly and had great customer service skills. He offered refreshments and refills as needed. Great Experience as I chose this dealer over one I had not received such service. More
by grayfox44
December 15, 2016
Smooth transaction Easiest car deal I've ever experienced. Very nice people in very upscale spot. Glad I found them even though I had to drive a long way to get there. Easiest car deal I've ever experienced. Very nice people in very upscale spot. Glad I found them even though I had to drive a long way to get there. More
by CF
December 14, 2016
Great Service Kriss went above and beyond to help me. I had a bad experience with another dealership but Kriss stepped up and delivered. I would definitely purchas Kriss went above and beyond to help me. I had a bad experience with another dealership but Kriss stepped up and delivered. I would definitely purchase another vehicle from Kriss again. More
by Beck0921
Employees Worked With
Kriss Arbury
December 11, 2016
Service beyond expectation I will start off by saying that I am not an easy customer. This was my first Mercedes Benz in 80 vehicles I have owned. I hVe driven mainly Porsche an I will start off by saying that I am not an easy customer. This was my first Mercedes Benz in 80 vehicles I have owned. I hVe driven mainly Porsche and Audi over the past 15 years. MBOTW have been exceptional in providing detail of the vehicle and creating a very professional and courteous ambience. My buying experience wa exceptional, and even though the spec which I preferred to order was unavailable, they went out of their way to get me the karts after I took delivery - and at a great price. Well done Erich, my sales person, and a special shoutout to the sales manager Joe and finance director Paula who both followed up with answers to my questions. In 31 years, this is the best service I have experienced!!! More
by Aslam
November 23, 2016
Great Service Everyone associated with our purchase did an excellent job ! Kriss made sure we were given the best price possible and answered all of our question Everyone associated with our purchase did an excellent job ! Kriss made sure we were given the best price possible and answered all of our questions . More
by JARV
November 14, 2016
Premium Dealership This is not the first car we have bought here. The people and service are exceptional. This is THE place to buy an MB or any car for that matter... This is not the first car we have bought here. The people and service are exceptional. This is THE place to buy an MB or any car for that matter... More
by Another MB
