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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
2,967 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,967 reviews

December 24, 2023

Thank you for all your help . it was best service i have ever experience. Katherine stern so professional and kind.. More

by Donnahead
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Mercedes-Benz of the Woodlands responded

Hi Donnahead, thank you so much for your kind words! We're thrilled to hear that you had a great experience with Katherine. We look forward to seeing you again.

December 23, 2023

Amazing experience and service. Fezan Was excellent, very professional and friendly. Very smooth experience not pushy at all. More

by Lilian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fezan Uddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Mercedes-Benz of the Woodlands responded

Hi Lilian, thank you so much for your kind words! We're thrilled to hear that Fezan provided you with excellent and professional service. We always strive to create a smooth experience for our customers. We appreciate your feedback and look forward to serving you again in the future!

December 23, 2023

Excellent service at The Woodlands Mercedes Dealership! The staff is so professional and take care of the customer. They definitely have my business! Thank you for your dedication to your customers! More

by Dean Nance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
Dec 26, 2023 -

Mercedes-Benz of the Woodlands responded

Hi Dean, thank you for your kind words! We're thrilled to hear that you had an excellent experience with us. We appreciate your support and look forward to serving you in the future.

December 20, 2023

Mark Escobar is great. All the guys in the bays area are very nice and courteous. More

by Dkrut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Mercedes-Benz of the Woodlands responded

Hi Dkrut, thank you for your kind words! We strive to provide excellent service and it's great to hear that Mark Escobar and our team in the bay area were able to meet your expectations. If you ever need anything else, feel free to reach out.

December 19, 2023

The folks at Woodlands Mercedes are a great bunch to deal with. Juan over sprinters makes me feel that when I leave he has done everything to insure me my vehicle has been taken care of . Thanks for everythi More

by grgledwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Dec 22, 2023 -

Mercedes-Benz of the Woodlands responded

Hi Grgledwell, thank you so much for your kind words and 5-star rating! We're thrilled to hear that Juan and our team at Woodlands Mercedes provided you with excellent service. We appreciate your support and wish you a Merry Christmas as well!

Dec 22, 2023 -

grgledwell responded

Keep up the great service and MERRY CHRISTMAS 🎄

December 19, 2023

Katherine was great! Experience was outstanding! We had a major “snafu” with my paperwork, but Katherine quickly rectified the situation. Very happy customer. Thank you! More

by Rome
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Mercedes-Benz of the Woodlands responded

Hi Rome, thank you for your review! We're thrilled to hear that Katherine provided exceptional service and resolved any issues you had. We appreciate your support and look forward to serving you again in the future. Thanks again!

December 16, 2023

Excellent advisor and advocate. My first experience w Mark and thus dealership. Both were excellent. A new level of customer satisfaction More

by BigE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Mercedes-Benz of the Woodlands responded

Hi BigE! Thank you so much for your kind words and for choosing our dealership for your first experience. We're thrilled to hear that Mark provided excellent service and that we were able to exceed your expectations. We strive for customer satisfaction and we're glad we could deliver.

December 15, 2023

We have purchased multiple Benz's at MBTW and will go back next time we're in the market. Cannot say enough about how great our experiences have been with Katherine Stern. With Katherine, we don't feel l More

by B Ghnt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Mercedes-Benz of the Woodlands responded

Hi B, thank you so much for your kind words and for choosing MBTW for your Benz purchases. We're thrilled to hear that Katherine provided you with such exceptional service and made you feel like a valued friend. We appreciate your loyalty and look forward to serving you again in the future.

December 14, 2023

Very knowledgeable, friendly and polite personnel. Keep up doing your great job, thanks a lot. More

by Alex S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Mercedes-Benz of the Woodlands responded

Hi Alex, thank you so much for your positive feedback. We strive to provide excellent service and it's great to hear that our team was knowledgeable, friendly, and polite. We appreciate your support and look forward to serving you again in the future.

December 13, 2023

All of the staff were friendly and helpful and our service coordinator, Steven Davis, listened and addressed all of our concerns in a very professional manner. More

by Clutchcity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Mercedes-Benz of the Woodlands responded

Hi Clutchcity, thank you so much for your kind words! We're thrilled to hear that our staff, especially Steven Davis, provided you with excellent service. We appreciate your feedback and hope to assist you again in the future.

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