Mercedes-Benz of the Woodlands

First Class Experience Nelson Sioson is a true professional who really helped me with my car purchase. He truly listened to my needs and helped me find the perfect vehicle Nelson Sioson is a true professional who really helped me with my car purchase. He truly listened to my needs and helped me find the perfect vehicle or my family. I was very grateful for his time and patience with me and my newborn baby who I brought to the dealership with me. The entire staff was more than gracious about helping us. I can honestly say that Mercedes Benz of The Woodlands have the best staff of any dealership I have done business with from sales, support, and finance. More

Super experience from start to finish This is our first purchase from this dealership. Nelson Sioson our customer service concierge was extremely helpful, patient, knowledgeable and an abs This is our first purchase from this dealership. Nelson Sioson our customer service concierge was extremely helpful, patient, knowledgeable and an absolute pleasure to deal with. Paula Alpha the finance director was very courteous and at no point did we feel that she was trying to push product on us. Last year we purchased an E 350 from another dealership and our experience was totally different. Erika Garcia our product concierge, was also superb. She went over every feature on our C 300, and wrapped up our positive experience with top notch professionalism. We diffidently will recommend MB of the Woodlands to all our friends and family. Thank you again to Nelson, Paula and Erika for your outstanding customer service and for making this purchase our best ever. More

Car Buying Experience This is our 2nd Mercedes. Ms. Rosario Fernandez helped us in finding the right car for our needs. She was great to work with and all the help in the This is our 2nd Mercedes. Ms. Rosario Fernandez helped us in finding the right car for our needs. She was great to work with and all the help in the world as we went through the process painlessly. No pressure by any means... This dealership understands what people want in purchasing a vehicle and service maintenance. Thank you for a great experience. More

Service maintenance Anthony Walding took care of my needs went out of his way to make sure all my needs were met! He was very professional and curtious! Anthony Walding took care of my needs went out of his way to make sure all my needs were met! He was very professional and curtious! More

Excellent Service EVERYTIME. I'm in the automotive industry and have been a consultant for over 20 years. I preach personalized service but rarely receive it from dealerships. I l I'm in the automotive industry and have been a consultant for over 20 years. I preach personalized service but rarely receive it from dealerships. I love MB of the Woodlands. They are first class in products, service and my wife and I will be there to purchase another MB as soon as her BMW lease is up! More

Most amazing experience to dat e from an MB dealer Level of service from scheduling to departure was excellent. Accommodations were spectacular and shows that this owner gets it when it comes to delive Level of service from scheduling to departure was excellent. Accommodations were spectacular and shows that this owner gets it when it comes to delivering great service. More

definition of excellence I have owned 4 different mercedes over the years. And even thou the car speaks for itself in excellence, the people and service are the reason I stil I have owned 4 different mercedes over the years. And even thou the car speaks for itself in excellence, the people and service are the reason I still love these cars. My service advisor Mike Lange has worked with me for the past 10 + years, and has done an outstanding job!!!! I have never left the dealership or service department disappointed . More

Fantastic buying experience My car sales person was by far the best that I have ever had. No pressure what so ever.She answered all of my questions that I had about the vehicle My car sales person was by far the best that I have ever had. No pressure what so ever.She answered all of my questions that I had about the vehicle that i eventually purchased. In fact all of the employees that I came into contact with were the nicest ever. I was just floored at the way that I was treated. Would I recommend this dealership to others. That is a great big YES. More

Honesty and Integrity I wanted to take a moment and recognize this dealership, Mike Lange - Service Advisor and his team for excellent customer service. We as consumers put I wanted to take a moment and recognize this dealership, Mike Lange - Service Advisor and his team for excellent customer service. We as consumers put our trust in the service department to treat us with honesty and integrity. This dealership does just that! See you on my next visit. More

Surprise for my wife! My sales person, Mr. Anthony Surface, took me from point A (no car) to point B (desired car for my wife) without making me feel pushed or rushed. Afte My sales person, Mr. Anthony Surface, took me from point A (no car) to point B (desired car for my wife) without making me feel pushed or rushed. After finalizing the purchase, Anthony delivered the car to my wife (as a surprise). He even put a big red bow in the dash, and delivered the car to her working site accompanied by a car specialist, who explained all the details related to the car to her. She was extremely emotional and happy. For me, that moment was priceless. Thanks Anthony for the great service and professionalism. More