Mercedes-Benz of the Woodlands

They were patient and made this experience for me easy Kriss was a great salesperson. I purchased a car and only had it a month and it was totaled in a car accident, I had to go back and Kriss helped me no Kriss was a great salesperson. I purchased a car and only had it a month and it was totaled in a car accident, I had to go back and Kriss helped me not only get the same car but one with more features and at the price I was comfortable with More

Incredible Service!! Nelson was an amazing salesman and Erica was awesome showing me all the cars gadgets. Our experience was so great I'm looking forward to the next on Nelson was an amazing salesman and Erica was awesome showing me all the cars gadgets. Our experience was so great I'm looking forward to the next one!! Not many can say that about car shopping. It was INCREDIBLE!! Thanks to Joe and Paula too! 😉 More

Trust Marco was very helpful. Mercedes of Woodlands had a late model low mileage vehicle that generated a lot of interest. He suggested buying in advance of Marco was very helpful. Mercedes of Woodlands had a late model low mileage vehicle that generated a lot of interest. He suggested buying in advance of seeing it with the promise that if it wasn't what was represented that they would refund our deposit. Needless to say we love our new pre-owned from Mercedes of the Woodlands. Thank you Marko and Arturo! Damon More

Good service Excellent customer service we were done with the transaction within two hours. Sales staff and the finance staff were very friendly did not have the Excellent customer service we were done with the transaction within two hours. Sales staff and the finance staff were very friendly did not have the less give us a clear-cut answers and we were out in no time More

My Experience with Mercedes Benz Woodlands My experience with Mercedes Benz of the Woodlands was very good. I also had a very good salesman he made my Mothers Day everything I wanted it to be, My experience with Mercedes Benz of the Woodlands was very good. I also had a very good salesman he made my Mothers Day everything I wanted it to be, and I will recommend business to Kriss Arbury at Mercedes Benz of the Woodlands. David Gonzalez was wonderful also, he had a lot of Mercedes knowledge. Thank everyone at Mercedes Benz of the Woodlands that assisted me. More

very pleasent and fruitful Rosario Fernandez and Erika Garcia were both fantastic, Rosario sold me on the car and Erika explained everything about the car, couldn't be more ple Rosario Fernandez and Erika Garcia were both fantastic, Rosario sold me on the car and Erika explained everything about the car, couldn't be more pleased all and all excellent expierence. More

excellent experience so far Went in for service of my E350 and left with my 1st leased car, having traded in my old car. Mark, Nelson Paula and Erica were great! Friendly, suppor Went in for service of my E350 and left with my 1st leased car, having traded in my old car. Mark, Nelson Paula and Erica were great! Friendly, supportive and helped me through the process More

Following Mike Lange Mike Lange is been my Service Advisor, since 1983 when I purchased my first Mercedes Benz. I purchased 4 Mercedes Benz and Mike has provided service Mike Lange is been my Service Advisor, since 1983 when I purchased my first Mercedes Benz. I purchased 4 Mercedes Benz and Mike has provided service for all of them. I immediately moved my service needs to the Dealership in the Woodlands, when I realized he had moved from Mercedes Benz North. Excellent, Excellent, Excellent Service Advisor, who I trust to take care of my needs. More

New Car purchase with Nelson Buying was a pleasant experience and Nelson handled everything in a timely manner and with professionalism . I would recommend BMW of The Woodlands t Buying was a pleasant experience and Nelson handled everything in a timely manner and with professionalism . I would recommend BMW of The Woodlands to a friend! More

Fast and efficient, but less happy with Mercedes Benz USA We test drove 2 different GLC's with Nelson, who provided info on the various features of the 2 cars before finding the car. He was knowledgable and f We test drove 2 different GLC's with Nelson, who provided info on the various features of the 2 cars before finding the car. He was knowledgable and friendly, and the facilities at Mercedes Woodlands are very good. Communications were very good and punctual. I'm less happy with Mercedes Benz USA though as for some inexplicable reason even though the GLC43 comes factory fitted with parking sensors, MB USA have decided to disable them unless another option is added. I only realised this after buying the car as I saw them fitted to front and rear so assumed they worked. I've never heard of this happening on any other make/model and that they try this on a $60k vehicle is very frustrating. While this isn't the dealers fault, this is one of the few ways as a customer that I can register my unhappiness at this and hope that this is fed back to MB USA. More