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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,156 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,156 reviews

July 26, 2024

The professionalism and genuine care for customers is truly commendable. I felt valued throughout the entire process, and it reassured me that I made the right choice in choosing MB Woodlands dealership. More

by Andrea Cain
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Walding
Jul 29, 2024 -

Mercedes-Benz of the Woodlands responded

Andrea, thank you so much for sharing your positive experience with us! We are thrilled to hear that you felt valued and well taken care of during your visit with us. Your satisfaction is our top priority, and we look forward to serving you again in the future.

July 25, 2024

Yesterday I had dropped my car off for its annual service earlier than my appointment. Mark, my advisor and the transportation team were very accommodating to my busy schedule. I was transported to my of More

by Keith
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Keith! Thank you for taking the time to share your positive experience with us. We're thrilled to hear that Mark and our transportation team were able to accommodate your busy schedule seamlessly. Providing excellent customer service is always our top priority. We look forward to serving you again in the future!

July 25, 2024

Service advisors always professional and prompt. My constructive feedback would be to add more employees on driveway during check-in process. There used to be more, but recently they’ve has been sev More

by rebrichardson
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you for your valuable feedback! We appreciate your suggestion regarding the check-in process and will definitely take it into consideration for improvement. We're glad to hear that you still had a positive experience overall. We look forward to serving you again soon!

July 23, 2024

My experience at MB of The Woodlands was excellent as always. Greeted with a smile and quick service, my vehicle was ready in no time. Even with very short notice, the Service Dept got me in on a busy Fr More

by pamp
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Walding
Jul 24, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Pamp, thank you for taking the time to share your positive experience at MB of The Woodlands! We're thrilled to hear that you were greeted with a smile and received quick service. We appreciate your kind words and look forward to serving you again in the future.

July 23, 2024

Recently had my 2013 ML serviced. The customer waiting area was clean and welcoming ( great breakfast sandwiches and muffins!). Services were completed timely. Mark Escobar, as always More

by mxgriffin
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Mercedes-Benz of the Woodlands responded

Hi mxgriffin, thank you for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed our customer waiting area and that Mark provided excellent service. We appreciate your feedback and look forward to serving you again in the future.

July 21, 2024

Great service! Fast, honest, friendly, and reliable. Would 100% recommend Mercedes Benz of the Woodlands More

by brittany
Recommend Dealer
Yes
Employees Worked With
Jacob
Jul 22, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Brittany! Thank you so much for your kind words about our service at Mercedes Benz of the Woodlands. We are thrilled to hear that you had a great experience with us and appreciate your recommendation. We look forward to serving you again in the future!

July 21, 2024

EXCELLENT! That about sums it up!! You will not go wrong with MBZ of The Woodlands! Incredible customer service! A++ all around!! More

by HMiller
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Mercedes-Benz of the Woodlands responded

Hi HMiller! Thank you so much for your amazing review! We're thrilled to hear that you had an excellent experience with us at MBZ of The Woodlands. Providing top-notch customer service is our priority, and we're so glad that you were satisfied. We look forward to serving you again!

July 20, 2024

The best service always. Will continue to use for service and purchasing new vehicles. Gaston and Juan are the best! More

by timsteenwyk
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Mercedes-Benz of the Woodlands responded

Tim, thank you so much for your kind words! We're thrilled to hear that you had a great experience with Gaston and Juan. We appreciate your loyalty and look forward to assisting you with any future vehicle needs. Thank you for choosing us!

July 06, 2024

Ms. Katherine was so awesome and knowledgeable!!!! She took the time to help me and my husband find a nice car deal and we love our new car. Thank you Ms. Katherine!!!! More

by NevinsNikiii
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Mercedes-Benz of the Woodlands responded

Hi NevinsNikiii, thank you for sharing your positive experience with Ms. Katherine! We are thrilled to hear that she was able to assist you and your husband in finding a great car deal. Thank you for choosing us and enjoy your new car!

July 06, 2024

This dealership was clean and staff were extremely friendly. Katherine Stern was really helpful on my visit. More

by Junior Nunez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Junior, thank you for sharing your positive experience at our dealership! We're thrilled to hear you found our staff friendly, and our facility clean. We appreciate your feedback and look forward to serving you again in the future.

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