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Mercedes-Benz of the Woodlands
The Woodlands, TX
3,127 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston.
We offer The Luxury of Convenience
CONCIERGE PICKUP AND DELIVERY
Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete.
FREE LIFETIME CAR WASHES
You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it.
PRODUCT GENIUS BAR
Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it.
PRIVATE BUSINESS CENTER
Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,127 reviews
June 07, 2024
I was truly pleased with my service on 6. 6.24. Even though my service need was somewhat small, I was afforded Exceptionally Great Service from the MBOTW and my Service Advisor, Mr. Mark Es 6.24. Even though my service need was somewhat small, I was afforded Exceptionally Great Service from the MBOTW and my Service Advisor, Mr. Mark Escobar. He went extremely above and beyond to assure me that my service experience went well. I knew all the important details before my service was completed and I was not disappointed. Thank You MBOTW and Mr. Mark Escobar for caring and giving distinct service over the years. More
by A Senior Dream Comes True
Employees Worked With
June 05, 2024
Had my car serviced at this dealership was very satisfied with the service advisor he informed me what was being done and time it would take. The waiting area was clean and inviting. Would highly recommend with the service advisor he informed me what was being done and time it would take. The waiting area was clean and inviting. Would highly recommend this dealership. More
by Smitty
Employees Worked With
Iziah
June 04, 2024
MB The Woodlands sent me a reminder of break checkup, and they inspected the brakes for free! Great service! they inspected the brakes for free! Great service! More
by GG
Employees Worked With
June 02, 2024
Service done in a timely manner and with the utmost professionalism. Juan and the team that work and service the vans do a great job and keep customer satisfaction as job #1. professionalism. Juan and the team that work and service the vans do a great job and keep customer satisfaction as job #1. More
by regard-kin.0c
Employees Worked With
Juan Renteria
June 02, 2024
Used Mercedes Benz of the Woodlands several time for work on two of my Mercedes. Always superb service and Gaston Reyes is an excellent service receptionist to deal with, who is very knowledgeable, helpful on two of my Mercedes. Always superb service and Gaston Reyes is an excellent service receptionist to deal with, who is very knowledgeable, helpful and also a very nice guy. More
by Mick R
Employees Worked With
June 02, 2024
This is my 2nd purchase with MB The Woodlands & using Trent Hjuler!! He & Justin Johnson both went above & beyond to get me an amazing deal on my car. Big thanks to them both!! I received quick respo Trent Hjuler!! He & Justin Johnson both went above & beyond to get me an amazing deal on my car. Big thanks to them both!! I received quick responses to all my questions/ concerns & never felt pressured to purchase. Trent has worked with me 6+ months to find the perfect GLE & knew exactly what I was looking for. He reach out any time a new vehicle came onto the lot that could be a fit. One finally worked & checked all the boxes. He is not your typical car salesman & I’m so thankful I was able to purchase from him again. Do yourself a favor & if you’re reading this review & wanting to purchase a Mercedes, call & request to work with Trent! More
by Rachel
June 01, 2024
This is the best dealership in Texas. MBOTW can’t be beat!!! I drive over an hour to use their service dept. MBOTW can’t be beat!!! I drive over an hour to use their service dept. More
by TexitNow.org
May 31, 2024
Superb dealership! After sales support is terrific. My Sprinter service coordinator, Juan, is outstanding. He is highly knowledgeable, punctual, courteous, and takes ti After sales support is terrific. My Sprinter service coordinator, Juan, is outstanding. He is highly knowledgeable, punctual, courteous, and takes time to answer my questions. The dealership's customer waiting area is worthy of emulation by others. It has a nicely appointed HDTV room and a self-service lounge that is generously stocked with a variety of complimentary coffees, beverages, snacks, and ice cream. You can count on First-Class service. More
by poppy
Employees Worked With
Juan - Sprinter Service
May 28, 2024
Customer Service was great. Jack in service department kept in communication with me from start to finish. They treated me in my old Mercedes as if I had just bought a million Jack in service department kept in communication with me from start to finish. They treated me in my old Mercedes as if I had just bought a million dollar car with them. I appreciate the professionalism. More
by sidney
Employees Worked With
Jack
