Mercedes-Benz of the Woodlands

Worst experience ever! Luisa Arias 5 reviews a month ago Not happy at all first of all one of the service him advisor gave my formation to an ex of mine because they are Luisa Arias 5 reviews a month ago Not happy at all first of all one of the service him advisor gave my formation to an ex of mine because they are friends, he texted him letting him know that I was there and I don't know what other information was given! I spoke with the GM and I received a phone call from him and he said he was going to do an investigation and call me back, well he never called me back and I and up finding out who was the employee who shared my information by myself! What a shame that a service advisor broke the companies customer privacy rights by sharing my info to an outsider. On top of this I picked up my car and they didn't even put a sticker on when I my next oil change will be etc. I'm very dissatisfied and disappointed with their lack of service, communication and professionalism. More

Exceptional Purchasing Experience Anthony Surface was cordial, knowledgeable, and a pleasure to work with from our initial introduction until we drove off the showroom floor. We fee Anthony Surface was cordial, knowledgeable, and a pleasure to work with from our initial introduction until we drove off the showroom floor. We feel confident that our relationship with Mercedes Benz of The Woodlands will be a treasured one. Lawrence and Judith More

Excellent Purchase Experience I went to Mercedes-Benz of the Woodlands to purchase my first Mercedes. Christopher Taylor was awesome to work with....he was extremely informative, p I went to Mercedes-Benz of the Woodlands to purchase my first Mercedes. Christopher Taylor was awesome to work with....he was extremely informative, patient and friendly. Exactly what you want from the car buying experience. Thank you for great service! More

EXCELLENT! Our experience was excellent! Anthony and the staff who helped us get into our new vehicle were nothing but excellent! We are very happy with our ne Our experience was excellent! Anthony and the staff who helped us get into our new vehicle were nothing but excellent! We are very happy with our new vehicle and will recommend Anthony Surface to our friends and families. More

Stress free Dealing with Shawna made the car buying experience very simple and relaxing. She was very laid back and didn't make me feel like I was being SOLD a ca Dealing with Shawna made the car buying experience very simple and relaxing. She was very laid back and didn't make me feel like I was being SOLD a car. I was getting the car I wanted and she handled everything that we threw at her with grace and a sense of humor. This dealership is amazing! They really care about the customers and they know how to show it. We loved all the free shirts and the little one loved her Mercedes Benz teddy bear. All dealerships should take a look at this place and see how it's supposed to be done. More

AMazinG Dealership!!! My experience with this dealership was the best I've had in purchasing a vehicle. Shawna was very helpful, patient and friendly. She even saved a turt My experience with this dealership was the best I've had in purchasing a vehicle. Shawna was very helpful, patient and friendly. She even saved a turtle on our test drive! Unlike other dealerships, I'm happy to feel valued during and after my purchase. Thank you so much, Shawna! More

Awesome experience Shawna at Mercedes of The Woodlands was so friendly and knowledgeable. She kept in contact with us about the car we were thinking about getting for a Shawna at Mercedes of The Woodlands was so friendly and knowledgeable. She kept in contact with us about the car we were thinking about getting for a few days. She was never pushy and was completely honest about everything. The dealership itself was amazing. Our daughter enjoyed the snacks, especially the ice cream. Thank you for making the car buying experience so enjoyable. More

Professional, Pleasant and Efficient! A great car purchase experience. The professionalism, efficiency and friendliness was felt from the sales, fiance and management staff. Great job to o A great car purchase experience. The professionalism, efficiency and friendliness was felt from the sales, fiance and management staff. Great job to our sales Nelson Sioson! More

The Best Mercedes-Benz Dealer in area We could not have had a more pleasant or easier experience when we purchased our new car. The salesman (Anthony Surface) was enthusiastic, knowledgea We could not have had a more pleasant or easier experience when we purchased our new car. The salesman (Anthony Surface) was enthusiastic, knowledgeable, and just a really nice person. He was never pushy and accommodated our every request. The financial gentleman, Arturio Gutierrez, was also very helpful and nice. He showed us all options and did not push anything we were not interested in purchasing. He was also funny! Anthony Walding gave us a tutorial of our car's options. My children said he should take Valium before he began with us but he was so organized in his presentation, even I got what he was demonstrating. I cannot overstate my experience - it was just almost perfect!!! More

Excellent service and attention Después de que otras agencias (Honda, Toyota), no me aprobaron el "lease" para sacar coche, por mi joven historial crediticio en Estados Unidos, fuí a Después de que otras agencias (Honda, Toyota), no me aprobaron el "lease" para sacar coche, por mi joven historial crediticio en Estados Unidos, fuí a Mercedes Benz of The Woodlands con Arturo Gutiérrez, y después de revisar mis números hizo todo lo necesario para aprobarme el "Léase", y hoy he sacado dos coches con ellos en dos meses. Además de que el trato y la experiencia de gente como Arturo Gutierrez y George Buchanan, hacen la diferencia en la compra de un coche. More