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Mercedes-Benz of the Woodlands
The Woodlands, TX
3,003 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston.
We offer The Luxury of Convenience
CONCIERGE PICKUP AND DELIVERY
Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete.
FREE LIFETIME CAR WASHES
You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it.
PRODUCT GENIUS BAR
Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it.
PRIVATE BUSINESS CENTER
Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,003 reviews
October 29, 2017
Exceptional Service; Exceptional Deal I selected this dealership based on a search for a specific vehicle with low-mileage. I live 4 hrs from the dealership so it was important to get as m I selected this dealership based on a search for a specific vehicle with low-mileage. I live 4 hrs from the dealership so it was important to get as many details worked out prior to committing to travel. I was exceptionally impressed that the paperwork was completed to the greatest extent possible and the vehicle was prepared prior to my arrival. I was greeted with a friendly smile and the atmosphere made me feel welcome. Thanks to Kriss and Harry for a great experience I will be bragging about for a long time to come. More
by Michael F
Employees Worked With
Joe Drago, Kriss Arbury, Harry St Clair
October 25, 2017
Super service! I delayed and delayed taking my car in for much needed routine service. I finally decided to take it in and what a pleasant afternoon I had. I decid I delayed and delayed taking my car in for much needed routine service. I finally decided to take it in and what a pleasant afternoon I had. I decided to wait even though I could have had a loaner car. They have a really nice lounge, snacks, TV and quiet places to just sit and read or knit or whatever.. My service rep (Mike Lange) was very friendly and kept me up to date on the progress of my service. I would recommend this dealership to everybody! More
by Judy W
Employees Worked With
October 24, 2017
Great dealer I didn't buy my mercedes here, but I get it serviced here and It's been a pleasure. They get it right most of the time. I didn't buy my mercedes here, but I get it serviced here and It's been a pleasure. They get it right most of the time. More
by adele miller
October 20, 2017
Great Sales Experience Working with Shawna at MBOTW was a fantastic experience. She listened to my needs and paired me with the perfect car. She made my transition from my C Working with Shawna at MBOTW was a fantastic experience. She listened to my needs and paired me with the perfect car. She made my transition from my Cadillac to Mercedes seamless. I would recommend her to any and all of my friends! More
by smpritchard68
October 16, 2017
Work with Nelson! Nelson did a great job and he followed through with everything from start to finish and was very helpful. He was available in person, by phone, text, Nelson did a great job and he followed through with everything from start to finish and was very helpful. He was available in person, by phone, text, and email. More
by MercedesBuyer
October 15, 2017
Best present and experience, finally got my first mustang!! So kind and welcoming, I highly recommend coming here! Very polite and friendly people, they were the best and i had such a nice experience in getting So kind and welcoming, I highly recommend coming here! Very polite and friendly people, they were the best and i had such a nice experience in getting the car i've been wanting for a while now! Over all, they were very welcoming and nice. More
by marlina98
October 13, 2017
Worst Car Buying Experiences Ever I just bought a C350 at this dealership last week. I just drove it less than a day and it disabled. After checked into the dealer for repair and found I just bought a C350 at this dealership last week. I just drove it less than a day and it disabled. After checked into the dealer for repair and found out the steering wheel locked. Cost me around 1,200.00 to fix it. Tales to Nick and he stated he cannot do anything. Please DO NOT buy car from this dealership. This is my last car buying from this dealership. Thank for reading this review. Le More
by Quanle
Employees Worked With
Andy Garrett
October 12, 2017
Another great service experience! I had a couple of tricky issues with my '14 GL450 purchased as a CPO from MB of the Woodlands. Mark Escobar knew exactly what to tell the tech team s I had a couple of tricky issues with my '14 GL450 purchased as a CPO from MB of the Woodlands. Mark Escobar knew exactly what to tell the tech team so that they knew what to look for. Enjoyed riding in a '17 GLE loaner while the techs worked on the car. I got it back with everything fixed. Couldn't be happier! Thanks! More
by pjw1967
Employees Worked With
October 10, 2017
Incredibly easy to work with I was greeted within 1 minute of walking in the door. Shawna was knowledgeable and efficient as was Paula in the finance office. They were on top of m I was greeted within 1 minute of walking in the door. Shawna was knowledgeable and efficient as was Paula in the finance office. They were on top of my unique situation and suggested the path of least resistance. This was my easiest car buying experience ever. I don't live in the Houston area, but my fly in from Montana to buy my next car.... Yes! They are THAT good. More
by Liz Shenefelt
October 05, 2017
Going the 'extra mile' Kriss shared his excellent knowledge base about the Metris and patiently answered all my questions. He facilitated the buying experience smoothly and Kriss shared his excellent knowledge base about the Metris and patiently answered all my questions. He facilitated the buying experience smoothly and efficiently down to the last detail. On his day off, Kriss followed up on the trailer hitch installation and personally delivered our Metris so we could pick it up that evening at the dealership. More
by Margie Godar
