Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of the Woodlands
The Woodlands, TX
3,003 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston.
We offer The Luxury of Convenience
CONCIERGE PICKUP AND DELIVERY
Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete.
FREE LIFETIME CAR WASHES
You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it.
PRODUCT GENIUS BAR
Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it.
PRIVATE BUSINESS CENTER
Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,003 reviews
November 30, 2017
Friendly and knowledgeable They did exactly what they said they were going to do when they said they were going to do it. They even came in under the quote they gave me. They did exactly what they said they were going to do when they said they were going to do it. They even came in under the quote they gave me. More
by WBG
Employees Worked With
November 26, 2017
Impressively Quick and Easy I bought a pre-owned car for use in college, and the experience could not have been better. I was in-and-out with the car I wanted much faster than I I bought a pre-owned car for use in college, and the experience could not have been better. I was in-and-out with the car I wanted much faster than I expected. I feel like Arturo in finance goes out of his way to make the process as painless as possible. I was definitely happy with my experience there! More
by Patrick
Employees Worked With
November 25, 2017
Great experience! Everyone was so friendly and helpful! Would highly recommend this dealership. Attention to detail and a team effort made our experience top notch!! Everyone was so friendly and helpful! Would highly recommend this dealership. Attention to detail and a team effort made our experience top notch!! Thanks again!! Nelson was quick to help us and his enthusiasm was contagious!! More
by Lanette
November 24, 2017
Excellent experience, courteous. We needed to replace a car lost in the Harvey flood in Houston. Nelson Siosum was extremely helpful in find just the right replacement car for my wife We needed to replace a car lost in the Harvey flood in Houston. Nelson Siosum was extremely helpful in find just the right replacement car for my wife who has lost her Mercedes-Benz C-250. The car is beautiful and has all the features she requires. I am looking forward to having my Mercedes SUV ad her Mercedes serviced at this dealership. We have driven Mercedes cars for over 20 years and recently moved to the Woodlands so we had to find a new dealership. This dealership is highly recommended. More
by veracruz
November 20, 2017
Custom order from Stuttgart - AWESOME I worked with Nelson Sioson at Mercedes Benz of The Woodlands to build my custom ordered 2018 E400 Cabriolet. The dealership worked to "move up" the I worked with Nelson Sioson at Mercedes Benz of The Woodlands to build my custom ordered 2018 E400 Cabriolet. The dealership worked to "move up" the production schedule for me and I received the vehicle significantly ahead of schedule which was greatly appreciated. The vehicle was prepped perfectly and after an appreciated "operator's class" we were off in our new cabriolet. I appreciated the professionalism exhibited by all members of the MBoTW team as well as the personal visit from Bob Milner, the owner. Thanks everyone. Steve & Suzanne More
by steveseiler
November 18, 2017
Doesn’t live up to the hype I bought an S550 in 2015. It was too difficult to get in and out of for me and my wife. I wanted to trade it less than a year and less than 12k miles I bought an S550 in 2015. It was too difficult to get in and out of for me and my wife. I wanted to trade it less than a year and less than 12k miles for an MB SUV. They discounted my car by $38K as a trade. So much for MB retaining its resale value. I had three warranty repairs in the first year including new front brake rotors. I put five new tires on the car in about 18 months at $500 a pop. I did trade the car after 2 years and three months with less than 32k miles. By then the value was less than half of what I paid for the car. It is a great road car that is pretty roomy and very comfortable once you are in. It lacked basic technology like remote start and auto dimming brights. I made a bad decision for me to buy that car. It was an expensive mistake. I am very happy to be back in a truck. More
by Exmbowner
November 16, 2017
A-1 Customer Service! I experienced some of the best customer service from a dealership at MBOTW. MBOTW has set the mark for what a car buying experience should be! I experienced some of the best customer service from a dealership at MBOTW. MBOTW has set the mark for what a car buying experience should be! More
by Escentric1
November 14, 2017
MBOTW takes good care of me Emailed Mark Escobar of MBOTW that my pass side 3 rd window had broken actuator. He emailed back to stop by. I did and he ordered a new window for Emailed Mark Escobar of MBOTW that my pass side 3 rd window had broken actuator. He emailed back to stop by. I did and he ordered a new window for me. I'll get a loner when the window comes in. Painless process. Thanks. More
by pjw1967
Employees Worked With
November 12, 2017
Great buying experience! We stopped in to the dealership to drive the two models we were trying to decide and Shawna walked in the door. She immediately came over and offered We stopped in to the dealership to drive the two models we were trying to decide and Shawna walked in the door. She immediately came over and offered to help. We had earlier looked for Chris but did not see him. Shawna was upbeat, bubbly and seemed really excited to help. She drove us around, allowed us to test drive everything we asked. We had NO idea that we would buy that day--didn't even bring our checkbook. Shawna was so personable and professional we could not imagine that we did not want the car. She is a gifted saleswoman. The dealership is lucky to have her. We are luckier to have our beautiful auto!! More
by 1Debbie
Employees Worked With
Shawna Barnett
November 07, 2017
New car lease. Absolutely a great experience. Justin Johnson went out of his way to find the car I wanted. Anthony Surface kept me updated on its arrival. Mike La Absolutely a great experience. Justin Johnson went out of his way to find the car I wanted. Anthony Surface kept me updated on its arrival. Mike Lange arranged to add my desired accessories. All happened without a hitch. More
by Greg
