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Mercedes-Benz of the Woodlands
The Woodlands, TX
2,967 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston.
We offer The Luxury of Convenience
CONCIERGE PICKUP AND DELIVERY
Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete.
FREE LIFETIME CAR WASHES
You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it.
PRODUCT GENIUS BAR
Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it.
PRIVATE BUSINESS CENTER
Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,967 reviews
September 29, 2017
Car Buying Experience Had an excellent experience with Kriss. He had the car ready for me to test drive when I arrived and was helpful through out the whole process. Had an excellent experience with Kriss. He had the car ready for me to test drive when I arrived and was helpful through out the whole process. More
by bob
Employees Worked With
Kriss Arbury
September 29, 2017
1st Time owner of a MB Kriss is an outstanding professional and was a pleasure to work with during our buing experience at MBOTW. This our first MB and we are happy to have Kriss is an outstanding professional and was a pleasure to work with during our buing experience at MBOTW. This our first MB and we are happy to have come to MBOTW and have worked with Kriss. More
by Newby
Employees Worked With
Kriss Arbury
September 29, 2017
Kriss Aubrey/exceptional service Kriss gave me excellent customer service. He's professional, personable and knowledgeable about my 2018 SL550. He picked me up at my home & brought me Kriss gave me excellent customer service. He's professional, personable and knowledgeable about my 2018 SL550. He picked me up at my home & brought me to the dealership to get my new car. Sure enjoyed the luxury experience. Thanks Kriss Aubrey!!! More
by Donna Giannattasio
Employees Worked With
I made my deal with Joe and he ordered my car. He's outstanding!! Thank You for hiring such a man. He has integrity!!!, Joe Drago, Kriss Arbury
September 29, 2017
Great staff and service first experience with MBOTW, Kriss Arbury did an excellent job making my experience as easy as possible, knowledgable, professional and friendly. woul first experience with MBOTW, Kriss Arbury did an excellent job making my experience as easy as possible, knowledgable, professional and friendly. would definitely recommend Kriss. More
by PeterF
Employees Worked With
Kriss Arbury
September 27, 2017
Simply The Best!!!! I had the best experience and Shawna made it seem so easy. She was understanding, caring, and most of all FUNNY. The whole crew from management to fin I had the best experience and Shawna made it seem so easy. She was understanding, caring, and most of all FUNNY. The whole crew from management to finance treated my wife and I with class. As long as Shawna is there, she will always get our business. More
by gbanks
September 26, 2017
Love Shawna!!! Shawna was so down to earth and absolutely the best! I will not buy another car from anyone else but her!! The team helped us out a lot!!! Shawna was so down to earth and absolutely the best! I will not buy another car from anyone else but her!! The team helped us out a lot!!! More
by Llynnbrewer
September 24, 2017
Very good. thanks We purchased our new dream car for my son. We are very satisfied with his service. Worked with us almost to midnight. We will go back soon. Than We purchased our new dream car for my son. We are very satisfied with his service. Worked with us almost to midnight. We will go back soon. Thanks Gary Liang More
by ywliang
Employees Worked With
Kriss Arbury
September 24, 2017
AVOID! Liars and incompetent. I originally Gave the Service Department 5 stars but had to update my review after the completion of my service. Original Review: Service Center wa I originally Gave the Service Department 5 stars but had to update my review after the completion of my service. Original Review: Service Center was great! Donald Hutchins was my Service Advisor and he calmed me down from the stress of an emergency repair, found me a loaner vehicle, and kept me updated on my repairs. I recommend asking for Donald Hutchins. Updated: My car was in the service department for a week, for an AdBlue light where 6 of those days were "spent trying to clear the code". I was flat out lied to by Service Advisor Richard at pick up when he told me me my front license plate was added on like I had requested. Obviously as soon as I went to the car I could tell that was a lie. I was told my Service Advisor did not even put the request in. I was also told a driver side blind spot was resolved with an update and cleaning of sensors but my paperwork says that work was not performed and Richard could not answer my questions on what was done. They also drove my car 120 miles (!) and didn't bother to refill the tank to the level I brought it in at. When there are ample services centers to choose from, I am appalled that a Service Advisor would make such obvious lies. I recommend finding another Service Center. More
by GLK250tll
September 23, 2017
Professional and Efficient My car purchase experience was outstanding. I had a unique situation where I wanted a car fairly soon but was leaving town for over 2 months. Kriss My car purchase experience was outstanding. I had a unique situation where I wanted a car fairly soon but was leaving town for over 2 months. Kriss worked with me to build the exact car I was looking for and arranged to have it ready to pick up the day after I returned from traveling. Also, since I had already committed to buying the car for sometime prior to bringing in my trade-in, I was a bit apprehensive about the trade-in value that would be offered at pick-up. Kriss delivered what I considered a very fair trade-in value and confirmed my expectations for a high level of trust. The entire process was professional and efficient. All of the supporting service around the sale was equally outstanding. Overall excellent car buying experience. More
by Alan@CobbleGate
Employees Worked With
Kriss Arbury
September 22, 2017
Great experience We had lost both of our cars due to Hurricane Harvey. We went to Woodlands because they had the cars we wanted - 2 SLs They made the whole experienc We had lost both of our cars due to Hurricane Harvey. We went to Woodlands because they had the cars we wanted - 2 SLs They made the whole experience very easy The dealership does go out of their way to make you feel at home More
by David Loeschner
Employees Worked With
Shawna Barnett
