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Mercedes-Benz of the Woodlands
The Woodlands, TX
2,967 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston.
We offer The Luxury of Convenience
CONCIERGE PICKUP AND DELIVERY
Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete.
FREE LIFETIME CAR WASHES
You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it.
PRODUCT GENIUS BAR
Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it.
PRIVATE BUSINESS CENTER
Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,967 reviews
October 13, 2017
Worst Car Buying Experiences Ever I just bought a C350 at this dealership last week. I just drove it less than a day and it disabled. After checked into the dealer for repair and found I just bought a C350 at this dealership last week. I just drove it less than a day and it disabled. After checked into the dealer for repair and found out the steering wheel locked. Cost me around 1,200.00 to fix it. Tales to Nick and he stated he cannot do anything. Please DO NOT buy car from this dealership. This is my last car buying from this dealership. Thank for reading this review. Le More
by Quanle
Employees Worked With
Andy Garrett
October 12, 2017
Another great service experience! I had a couple of tricky issues with my '14 GL450 purchased as a CPO from MB of the Woodlands. Mark Escobar knew exactly what to tell the tech team s I had a couple of tricky issues with my '14 GL450 purchased as a CPO from MB of the Woodlands. Mark Escobar knew exactly what to tell the tech team so that they knew what to look for. Enjoyed riding in a '17 GLE loaner while the techs worked on the car. I got it back with everything fixed. Couldn't be happier! Thanks! More
by pjw1967
Employees Worked With
October 10, 2017
Incredibly easy to work with I was greeted within 1 minute of walking in the door. Shawna was knowledgeable and efficient as was Paula in the finance office. They were on top of m I was greeted within 1 minute of walking in the door. Shawna was knowledgeable and efficient as was Paula in the finance office. They were on top of my unique situation and suggested the path of least resistance. This was my easiest car buying experience ever. I don't live in the Houston area, but my fly in from Montana to buy my next car.... Yes! They are THAT good. More
by Liz Shenefelt
October 05, 2017
Wonderful Service! My experience at Mercedes-Benz of The Woodlands far exceeded my expectations. From the moment I walked in the doors until I drove my car off the showr My experience at Mercedes-Benz of The Woodlands far exceeded my expectations. From the moment I walked in the doors until I drove my car off the showroom floor, their exceptional customer service was unwavering. The time and attention they invested to make my experience easy and enjoyable was worth the 3 hour drive. More
by samanthajones
October 05, 2017
Going the 'extra mile' Kriss shared his excellent knowledge base about the Metris and patiently answered all my questions. He facilitated the buying experience smoothly and Kriss shared his excellent knowledge base about the Metris and patiently answered all my questions. He facilitated the buying experience smoothly and efficiently down to the last detail. On his day off, Kriss followed up on the trailer hitch installation and personally delivered our Metris so we could pick it up that evening at the dealership. More
by Margie Godar
October 04, 2017
Golden! Shawna made my family feel good about buying a car at your location. My girls keep talking about how much they like Shawna. To me, she is Golden. Shawna made my family feel good about buying a car at your location. My girls keep talking about how much they like Shawna. To me, she is Golden. More
by Ernie Hernandez
September 30, 2017
Perfect Experience Start to Finish! After receiving a referral from a friend, we just had the best car buying experience ever! We completed an online application for financing & receive After receiving a referral from a friend, we just had the best car buying experience ever! We completed an online application for financing & received immediate approval & a call from Kriss Arbury. We scheduled a convenient appointment to go in & see Kriss who was very friendly & professional & helped us find the perfect car without any pressure. Next we saw Arturo Gutierrez in finance & he was also extremely friendly & helpful & offered us many options. Lastly we had the pleasure of meeting Anthony who helped us with all of the features our new car had to offer. We had an excellent experience & highly recommend Mercedes-Benz of The Woodlands & will definitely take our future business there as well. More
by Sheryl S. Martin
Employees Worked With
Other Employees :
Anthony who explained the mechanics of operating our new vehicle was 5 stars also! , Kriss Arbury
September 30, 2017
My Woodlands experience Kris was very professional, a good listener, I was very impressed with his product knowledge. I would definitely recommend him as your salesman the n Kris was very professional, a good listener, I was very impressed with his product knowledge. I would definitely recommend him as your salesman the next time you are in the market for your dream car. Thank you Kris for making my visit an experience. More
by Rburge
Employees Worked With
Kriss Arbury
September 29, 2017
Top notch!! Shawna did an excellent job going through all possible options with me and went out of her way to work with my schedule to accommodate me. I highly re Shawna did an excellent job going through all possible options with me and went out of her way to work with my schedule to accommodate me. I highly recommend her, she went above and beyond for me! More
by Solivan
Employees Worked With
Shawna Barnett
September 29, 2017
Most Awesome Car Buying Experience Ever Shawna. This lady goes above and beyond. I’ve bought a lot of cars in my lifetime but never have I heard anyone tell me, “I want your business.” An Shawna. This lady goes above and beyond. I’ve bought a lot of cars in my lifetime but never have I heard anyone tell me, “I want your business.” And she meant it. I was treated with respect and courtesy. She is an encyclopedia of knowledge of Mercedes-Benz products. She made my experience at the dealership ENJOYABLE. Usually I would rather have a root canal than go through the car buying process. Not this time. My finance papers were ready when we arrived and it was fast. My technician introduced me to all the features of my gle350 before I drove off the lot. This customer service was so impressive that Shawna has earned my business. I will continue to purchase my cars with Mercedes-Benz of the Woodlands. I am a customer for life. More
by GLE350 girl
