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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,003 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,003 reviews

February 07, 2018

Excellent service Kriss Arbury was very kind, patient and did not get exasperated due to our indecisive nature. We had visited a few times and also communicated by emai More

by Bennie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kriss Arbury
Feb 27, 2018 -

Mercedes-Benz of the Woodlands responded

Purchasing a car is often stressful and time-consuming. I am happy that Kriss made the process as easy as possible for you. Thank you for your business!

January 26, 2018

Oil Leak and Overall Inspection My son was to receive a 2003 C320 with only ~40K miles from his deceased grandmother. I had the car transported to the dealer to have it checked out More

by Disappointed2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2018 -

Mercedes-Benz of the Woodlands responded

I am so sorry that you are continuing to have a problem with your car that we did not find or correct. We would like the chance to rectify the situation. If you would kindly give me your contact information, I will be glad to speak with you. My name is Shannon Mayo, and I am the Director of Customer Experience. You can reach me at my direct number: (936) 224-7791, or email: smayo@mbotw.com. Additionally, you can reach our Service Manager, Anthony Walding @ (936) 224-7770 or awalding@mbotw.com. I look forward to assisting you. Thank you for bringing this to our attention.

January 14, 2018

Great experience with purchase and service I was searching for a car in Houston area after hurricane Harvey and found a great deal on a clean car at Mercedes Benz of the Woodlands. I was very h More

by Mike Miguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kriss Arbury
Jan 17, 2018 -

Mercedes-Benz of the Woodlands responded

Thank you, Mike, for taking the time to write about your experience at Mercedes-Benz of The Woodlands. I am so glad that we were able to help you get into a new car after Harvey and that Kriss Arbury provided a great experience for you. I'm doubly pleased that you also enjoyed your service experience. We hope to continue to delight you in the future.

January 08, 2018

Top Notch all the way! Alex Lindenmuth is an excellent. No pressure sales, kind, truthful...just an all around nice guy. We had been to 1 other Luxury dealership prior to MB More

by Wm0707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Lindenmuth
Jan 08, 2018 -

Mercedes-Benz of the Woodlands responded

Thank you for sharing your sales experience with us. I'm so glad that Alex was able to exceed your expectations. We hope to continue to do so in the future. Have a wonderful week!

January 04, 2018

Recent Service work on our GLS550 Great service as usual. Scheduled appt online and was prompted admitted as the pre-scheduled time. Enjoyed coffee and worked online while waiting. H More

by Jimoil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2018 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to write a review. I'm so glad you are pleased with both our service and our waiting area. We do have great snacks, coffee and WiFi. Have a great week!

January 02, 2018

I had a fantastic experience completing my purchase. I completed the purchase of my ML-350 while I was overseas on a business trip. Kriss Arbury was great, I had excellent service from beginning to end. More

by K-35Bonanza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Gonzalez, Kriss Arbury
January 02, 2018

Professional, Polite and Trustworthy I recently purchased a vehicle from Mercedes-Benz of the Woodlands. The sales Manager who assisted me was Kriss Arbury. He is very friendly and patien More

by Hedge17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kriss Arbury
January 01, 2018

Kriss Arbury is fantastic Kriss met me on his day off to show me sprinters and seveal used MB. I was very impressed with his knowledge of the product and how down to earth his More

by mrenaissance
Recommend Dealer
Yes
Employees Worked With
Kriss Arbury
December 31, 2017

Great experience! I just bought my 3rd car from MBOTW. Kriss let me know this car had come in and let me know he thought it was perfect for me. He was right! The proces More

by Glagirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kriss Arbury
Jan 08, 2018 -

Mercedes-Benz of the Woodlands responded

First, thank you for your loyalty. Also, thank you for taking time to write this review of your experience. I am pleased that Mercedes Benz of The Woodlands continues to provide you with exceptional service. Have a great week!

December 31, 2017

Wow! Just Wow! Its very simple. My band needed a vehicle and MB Sprinter kept coming up as the winner Kriss informed us that he had JUST bought one himself. we a More

by REH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kriss Arbury
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