Back

Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,003 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
Contact Dealership

16917 Interstate 45 South

The Woodlands, TX

77385

Directions

By Type

Showing 3,003 reviews

March 08, 2018

Great Customer Service The staff is always so welcoming. My sales rep Kriss Arbury has been very attentive from the negotiations through the after sale service when I came More

by Chrissenegal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kriss Arbury
March 07, 2018

Fantastic deal...even better service after the sale I can't speak highly enough of the wonderful experience dealing with Kriss, Dennis, and Paula. They got me a great deal on a hard-to-find vehicle (20 More

by MICHAELp936
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Livesay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kriss Arbury
Mar 30, 2018 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to write a review. I am so glad that your sales experience was exemplary from beginning to end. We hope to continue to provide exceptional service for you in the future.

March 06, 2018

Maintenance Great customer service. Took care of my car. I really like the overall report stating how the performance of the vehicle stands. Wonderful people in t More

by Gsurvey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2018 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind review. We really appreciate your feedback and hope to see you again in the future. Have a wonderful day!

March 03, 2018

Great Experience My experience at Mercedes Benz of The Woodlands was a very great one. This was the best car buying experience I have ever had and this is my 3rd one. More

by Data
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Cruz, Kriss Arbury, Harry St Clair
February 28, 2018

Amazing Experience! Kriss was amazing and got me exactly what I wanted. Didn’t try to sell me short just to get something off the lot. He offered something even better, a More

by britanyp97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kriss Arbury
Mar 06, 2018 -

Mercedes-Benz of the Woodlands responded

We love it when are able to provide an exceptional experience for guests. Thank you for taking the time to write your review. We appreciate your feedback and hope to continue to serve you in the future.

Mar 22, 2018 -

Mercedes-Benz of the Woodlands responded

Kriss is awesome, and I'm glad that you had a wonderful experience. Thank you for taking the time to share that experience. When you need your first service, I think you will find that our Service Department is outstanding as well. We look forward to providing many such experiences.

February 22, 2018

Just a great over all experience If you want a great experience in buying car, then this is the place be. Outstanding experience with Anthony Surface from sales, Arturo Gutierrez in More

by Greg Hawkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Surface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernice McEuen
Mar 22, 2018 -

Mercedes-Benz of the Woodlands responded

I am so pleased that you were extremely happy with the customer service you received in multiple departments. Thank you for taking the time to write your review. We hope to continue to thrill you in the future.

February 16, 2018

An Experience to REMEMBER! My experience can be described in one word - PHENOMENAL! From the purchase to driving off the showroom floor - Erich, Arturo, Nic were GREAT! Shirle More

by Shirley S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2018 -

Mercedes-Benz of the Woodlands responded

Thank you, Shirley, for your glowing review! We aim to provide exceptional service, and I am so glad that your had an excellent experience with us.

February 10, 2018

Kriss Arbury (sales) provided outstanding customer service. Kriss Arbury (sales) provided such an outstanding new car buying experience that I wound up purchasing TWO vehicles from him at the same time. Kriss w More

by Al W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Drago, Kriss Arbury
Feb 13, 2018 -

Mercedes-Benz of the Woodlands responded

Thank you so much for taking the time to write this detailed review. I am thrilled that you had a wonderful experience with so many of our employees. We hope to continue to wow you in the future. Have a great week!

Feb 21, 2018 -

Mercedes-Benz of the Woodlands responded

Thank you so much for taking the time to praise so many of our employees individually. We take pride in providing exceptional customer service, and I am so pleased that you have found your experiences to be outstanding. We hope to provide many more for you in the future.

February 08, 2018

Great Experience Kriss was just a generally good person whose desire was to give this potential customer a good experience and trust that are very rare in salesmen. Al More

by Gabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kriss Arbury
February 07, 2018

Incredible customer service! Efficiency with a smile. Great customer service is what one can expect at this dealership. All required work was done with exceptional detail. Will no More

by Caryrene75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2018 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your review. We pride ourselves on exceptional customer service, and I am so glad that you had an excellent experience. We look forward to continuing to work with you in the future.

Feb 27, 2018 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to write your review. Mark is wonderful, and we all strive to provide exceptional customer service. We look forward to continuing to work with you in the future.

...
245
...