Mercedes-Benz of the Woodlands

First use of Express Service Had a great experience using Express Service for the first time. It truly was fast. The dealership experience was excellent as usual. Mark Escobar Had a great experience using Express Service for the first time. It truly was fast. The dealership experience was excellent as usual. Mark Escobar took good care of me. More

Mist enjoyable car buying experience My salesman, Mr. Fred Hill and finance expert, Mr Harry St Clair teamed up to make the most enjoyable experience buying a car. Curtious, friendly and My salesman, Mr. Fred Hill and finance expert, Mr Harry St Clair teamed up to make the most enjoyable experience buying a car. Curtious, friendly and professional staff took me through the entire purchasing process. Thank you MBOTW, you now have another customer for life. R.S More

Normal service of both vehicles. Service A and Service B Donald did an excellent job and I was able to move through very quickly. Facilities are amazing as is the service, very nice experience and will conti Donald did an excellent job and I was able to move through very quickly. Facilities are amazing as is the service, very nice experience and will continue using this dealership More

Another great visit to MBOTW My '14 GL needed new tires, alignment, and state inspection. As always, Mark Escobar set it all up in no time. MB was running a special of $150.00 o My '14 GL needed new tires, alignment, and state inspection. As always, Mark Escobar set it all up in no time. MB was running a special of $150.00 off a set of 4 tires. They include the road hazard which, with the discount, made MB less expensive than Discount Tire. And they did the alignment, so I didn't need to take it to another shop for that. Add in the state inspection, a car wash, and 2 ice cream bars and MBOTW can't be beat!!! Joe Drago came out of his office to say hello to me as well. Always nice to be recognized by management. More

Great Service! Kriss did a great job in the car-buying process, even though it was late evening on a Friday. Paula emailed us copies of the signed paperwork the next Kriss did a great job in the car-buying process, even though it was late evening on a Friday. Paula emailed us copies of the signed paperwork the next day. Great Service! More

Great customer service This dealership & their staff, especially Kriss, Justin & Harry, made leasing a Mercedes easy & enjoyable! They are true to their word & are very know This dealership & their staff, especially Kriss, Justin & Harry, made leasing a Mercedes easy & enjoyable! They are true to their word & are very knowledgeable about their product. Highly recommend. More

Worth the drive! I live out in West Houston, and am more than willing to make the drive to continue to buy and service my cars at MBOTW. They give you the time that I I live out in West Houston, and am more than willing to make the drive to continue to buy and service my cars at MBOTW. They give you the time that I find you don't get at the inner city dealers. The same people have been there for the last 2-1/2 years when I've bought my 3 cars. Too many people to thank, but Kriss, Justin, Joe... Paula in Finance, and the service guy's who have helped me are too numerous to mention! All have been proactive and have a great, helpful attitude. Thanks again for everything, MBOTW! More

Awesome Always kind and courteous. I’ve only been in a few times, but they respect my time which is very much appreciated. I highly recommend this dealershi Always kind and courteous. I’ve only been in a few times, but they respect my time which is very much appreciated. I highly recommend this dealership. More

Great Service from Great People again and again!!! I visited Mercedes-Benz of The Woodlands on June 6, 2018 for annual maintenance. My Service Advisor was Mark Escobar. He was busy with a customer at t I visited Mercedes-Benz of The Woodlands on June 6, 2018 for annual maintenance. My Service Advisor was Mark Escobar. He was busy with a customer at the time of my arrival, but made sure to find and greet me when he was free. Mark always has a great attitude and a smile on his face. The Service Manager, Anthony Walding, came by to shake my hand and welcome me to the service center. Anthony is very friendly and has exceptional knowledge of the Mercedes-Benz line up. He has answered many vehicle related questions throughout the years with precision. While waiting for the service I had a nice chat with Marcos Morales who works there as a Sales Client Advisor. Marcos is just another example of very welcoming team member of Mercedes-Benz of The Woodlands. He is always very welcoming and friendly. Overall my service was done in a timely manner, my vehicle was given a courtesy wash and most of all the all the team members that I encountered were friendly and accommodating. I can honestly say that I do not have a negative thing to say about any of my experiences at this dealership. This is the only place that I would bring my vehicle for service. The guys down the street don't even come close to the level of professionalism and attention to details as these folks. I will continue to do business here. Thank you Mercedes-Benz of The Woodlands!!! More