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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,003 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,003 reviews

September 26, 2018

worst car shopping experience Visited Car dealership to inquire about the new car. Sales person was very rude, He did not even ask my name, hesitantly he got the keys of the car t More

by Buyer-99
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johnny Criswell
Oct 01, 2018 -

Mercedes-Benz of the Woodlands responded

I apologize that you had a negative experience at our dealership. Unfortunately, our vehicles are priced to market, and we could not take an additional $10K off of the price on a CVP 2018 GLC. We wish the best for all of our customers and regret that we were unable to make a deal in this instance. We wish you the best of luck in future endeavors.

September 24, 2018

STAY AWAY FROM THE SERVICE/REPAIR DEPARTMENT They only want to find ways to get some cash out of you, especially when you get to them with a car warranty. At least 3 o 4 times i have taken my 201 More

by hnader24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Metodiev
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Walding
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Drago
Sep 26, 2018 -

Mercedes-Benz of the Woodlands responded

We apologize that our service did not satisfy your expectations during your 3 visits for warranty work. It's our job to ensure your safety, and when a technician located a separate issue not related to the warranty work - we absolutely must let the owner of the vehicle know. It is then your choice to complete the repairs or take it elsewhere. We have shared your concerns as a training tool and are always working to better our service to our customers and community. Thank you for taking the time to share your experience on multiple review sites. We appreciate you and are sorry to hear that we have lost a customer.

September 22, 2018

Standard of Excellence Mike Lange was outstanding, as always. He fit me in for a quick check before a long road trip, which was fortuitous as one of my tires had a nail caus More

by JLConnor3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2018

Amazing Knowledge and all the information clear about the car, security and convenience. I recommend this dealer ship and most of it because the speak Spanish More

by Rafael M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Osawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your buying experience with us. I am so glad that Luis was able to assist you with your purchase. Thank you for your loyalty!

September 18, 2018

Erich is very patient and well informed. This is our first time buying a pre-owned car. Erich patiently answered all our concerns. He also informed us of all the "perks" of buying our vehic More

by LPORTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Walding
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2018

Kriss did a great job with our purchase.. Kriss did an excellent job in making Joyce feel comfortable with the process. When leaving the property she stated it was the most relaxing experienc More

by Jabour1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kriss Arbury
Sep 20, 2018 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to write your review. I am so glad that Kriss made your experience and exceptional one. Thank you for your continued loyalty!

September 14, 2018

Kriss made the entire process easy and painless. I bought a car remotely and exclusively dealt with Kriss. Kriss was available to answer questions, provide details, and make sure that I felt comforta More

by MSingh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kriss Arbury, Harry St Clair
Sep 20, 2018 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to write your review. I am pleased that you had a wonderful sales experience with Kriss, both before and after the sale. Welcome to the Mercedes-Benz of The Woodlands family, and thank you for your continued loyalty!

September 13, 2018

Fantastic I am beyond pleased about my experience with MB of the Woodlands. Kudos to Kriss for helping me make things happen without a hitch! I have already re More

by Nursekayde78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kriss Arbury
Oct 01, 2018 -

Mercedes-Benz of the Woodlands responded

Thank you so much for the enthusiastic review and referrals. We appreciate your continued loyalty!

September 12, 2018

Best car buying experience ever.. Thank u Erika Garcia u r the best. Great friendly and professional from start to finish....I will be back, awesome management staff Harry St.Clair Tha More

by Lburnadoze1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry St Clair, Erika Garcia
September 07, 2018

Best Experience Ever! They treat you like family and will go to any means to get the job done. I am extremely happy with my purchase. I worked with Luis and Arturo and woul More

by emily2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Osawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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