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Mercedes-Benz of the Woodlands

The Woodlands, TX

Overview
Employees
Reviews
Vehicles
5.0
2,967 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,967 reviews

February 01, 2024

My experience was way above my expectations -- Mark Escobar handled everything with perfect customer service. More

by lkz
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Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you for your kind words, lkz! We strive to exceed expectations and provide exceptional customer service. We're delighted to hear that Mark Escobar was able to deliver that for you. We look forward to serving you again in the future. Have a great day!

January 31, 2024

Excellent customer service, very accommodative, helpful and they go above and beyond in all they do. More

by Lnakandis
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Lnakandis, thank you for your kind words! We strive to provide excellent customer service and to go above and beyond for our clients. We're glad to hear that you found our team accommodating and helpful. We look forward to seeing you again!

January 30, 2024

Richard was great. Brought my 2013 diesel ML350 in for a warranty service for my first visit here, and now it runs better than it has in over 10 years. Fantastic and th More

by millermack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Miller, thank you for the wonderful feedback! We're thrilled to hear that Richard provided excellent service. It's fantastic to know that your vehicle is running better than ever. We appreciate your kind words and look forward to serving you again in the future.

January 30, 2024

Serví e advisor Juan Rentería was great to work with. He is extremely knowledgeable, friendly and helpful! He got my car serviced rather quickly. The service waiting area is among the best I have seen. V More

by Sergarza29
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
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Jan 31, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Sergarza29, thank you for taking the time to leave us a great review! We're glad to hear that Juan provided you with excellent service and that you found our waiting area clean and comfortable. We appreciate your feedback and look forward to serving you again in the future.

January 30, 2024

Great customer service. Richard was awesome. He explained the additional services that my vehicle was due for & explained the cost breakdown very well. I was in and out in n More

by kp100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Kicoparra10, thank you for taking the time to leave us a great review! We're thrilled to hear that Richard provided excellent service. We appreciate your feedback and look forward to serving you again in the future.

January 27, 2024

Since the beginning of the year, I have been searching both in Texas and Florida for a white 2023 EClass Mercedes-Benz with certain options. Martin Korn found the car for me and did an exemplaray job w More

by j.seltzer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Korn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Jackson, thank you so much for your kind words! We're thrilled to hear that Martin provided you with exceptional service and helped you find your dream car. We truly appreciate your support and hope to assist you with your next car purchase as well. Thank you for choosing us!

January 27, 2024

I have visited multiple dealership in Houston and different state. This dealership in specific is outstanding as a facility with a great staff and exceptional work ethics. John Watkins is an except More

by Mohammad.ElGhanem
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rothenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John watkins
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Jan 29, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Mohammad, thank you for your kind words! We strive to provide outstanding service and maintain a great team. We're thrilled to hear that John Watkins exceeded your expectations. We appreciate your support and hope to serve you again in the future.

January 27, 2024

Rosano was amazing she found the exact car I wanted the next day I went and signed my paperwork:) More

by Mariah Aviles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rosario Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Mariah, thank you so much for your kind words! We're thrilled that Rosario was able to find the perfect car for you so quickly. We appreciate your support and hope you enjoy your new ride!

January 26, 2024

Visite recientemente este Dealer Mercedes Benz y la atención fue excelente. El mecánico habló personalmente conmigo y me dio unas recomendaciones que tomé en cuenta y estoy muy agradecido. En lo sucesi More

by Oscar Armando Calzadilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Oscar! Thank you so much for your kind words and for choosing our Mercedes Benz Dealer for your service needs. We're thrilled to hear that our mechanic provided you with excellent service and valuable recommendations. We appreciate your recommendation and look forward to maintaining your Vans in the future.

January 26, 2024

Absolute best car buying experience ever ! Salesman immediately brought in finance manager to negotiate price. This saved an extreme amount of time with no back and forth going on. Sales staff More

by Randall_Riggs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosario Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Randall, thank you so much for your kind words! We're thrilled to hear that you had the best car buying experience with us. Our team is dedicated to providing efficient service and ensuring all your questions are answered. We appreciate your feedback and look forward to serving you again in the future!

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