Mercedes-Benz of the Woodlands

New Cars and a Vacation We selected the European Delivery program. I was somewhat apprehensive about driving in Europe, but the Apple Car Play made it a snap. It turned out We selected the European Delivery program. I was somewhat apprehensive about driving in Europe, but the Apple Car Play made it a snap. It turned out to be a very memorable vacation. I purchased two cars at this time. The only problem in the purchase was the delivery time. The new model release from Germany was a bit of a problem. But the dealership was very accommodating through the transaction. My salesman was Erich Beasley. His sales method is no pressure, very laid back and easy going. He is very knowledgeable of the product lines. It is nice to ask a detailed question and get an answer that is right and not, "let me check on that". More

Treated like a queen! I love this dealership! So beautiful and crisp! Got my deal done with Mike Lilley, literally in minutes! Kriss was a pleasure, and David showed me all I love this dealership! So beautiful and crisp! Got my deal done with Mike Lilley, literally in minutes! Kriss was a pleasure, and David showed me all the bells and whistles of my new baby! I couldn’t be happier with the service I received! This was best experience ever! More

Purchased a 2018 (new) GLS 450 with a 2015 C300 Trade-in My girlfriend and I were assisted by salesman Luis Osawa who went over and above in helping us decide what vehicle would be the best for her/us and th My girlfriend and I were assisted by salesman Luis Osawa who went over and above in helping us decide what vehicle would be the best for her/us and then helped us find that vehicle and negotiate an excellent price while helping us to receive the best trade-in value for out current 2015 C300. Michael Lilley closed the deal and was very pleasant and professional. Harry St. Clair completed the paperwork and was informative, thorough and efficient in getting us out the door with our new vehicle. More

All Good The whole time here was really cool. No complaints on my end. The sales lady was easy to work with (Katelynn). Finance was smooth and easy. The ca The whole time here was really cool. No complaints on my end. The sales lady was easy to work with (Katelynn). Finance was smooth and easy. The car I got was just as Katelynn describe over the phone. I'm looking for the smallest thing, and there was nothing wrong with the car I could see. More

Good purchasing experience I was in the market to replace my 2016 MB S550. shopped the Houston area and with a little back and forth, got the best price at MBOTW. Kriss Arsbury I was in the market to replace my 2016 MB S550. shopped the Houston area and with a little back and forth, got the best price at MBOTW. Kriss Arsbury did an excellent job and the business office performed at a very high level as well. Glad to be there for repeat business. More

Professional, high quality Great inventory, willing to go the extra mile to find you the right car; professional sales and back office staff; overall good customer service. Hig Great inventory, willing to go the extra mile to find you the right car; professional sales and back office staff; overall good customer service. High recommendation. More

Best Car Buying Experience EVER!!! My wife visited the dealership earlier in the week and worked with Luis. She looked at several cars and drove at least one. Luis stayed in contact w My wife visited the dealership earlier in the week and worked with Luis. She looked at several cars and drove at least one. Luis stayed in contact with her by sending her more information about the car she was most interested in. He was not a pest but rather just giving her extra information. When I had a chance to go to the dealership on Saturday they were quite busy and Luis was helping another customer. He got his team member, Shane, to help me. I took a test drive and then worked on what car to purchase. I decided which car I wanted to purchase and Shane got me a good deal and we got the paperwork going. Due to the volume of customers ahead of me, I was offered a snack and allowed to watch college football in the conference room while I waited to see Paula to complete the purchase. Anthony taught me about the features of my new vehicle. The car was detailed and filled with gas before I left. I was made to feel important and was treated like a special individual rather than as a number. It was the best experience I have ever had buying a new car. All of the associates I worked with and spoke to were friendly and professional. I will be a repeat customer when it is time to replace a vehicle in the future. More

Great service and no high-pressure sales Started looking around about two months ago, test drove a few models, and liked our salesperson. He did not pester me with texts and calls, but got th Started looking around about two months ago, test drove a few models, and liked our salesperson. He did not pester me with texts and calls, but got the message that we were still deciding on which model, when to purchase, financing, etc., so he gave us our space, but would check in by text once in a while. When we decided to go forward, we got in touch with Marcos, and he did everything he could to have the car ready and the deal done within 24 hours. Very friendly staff, wonderful techs to show us how to use the many gadgets and widgets, very quick responses with questions. Great all-around experience. More

Great service The customer service at this location was outstanding! Erich was so helpful & informative on with the purchase of our new G-Wagon. We left very happy. The customer service at this location was outstanding! Erich was so helpful & informative on with the purchase of our new G-Wagon. We left very happy. More

Great Transaction I purchased a vehicle I found online last week. Drove down from Little Rock, Ar. and they were very helpful in getting the deal done quickly so that I I purchased a vehicle I found online last week. Drove down from Little Rock, Ar. and they were very helpful in getting the deal done quickly so that I could get back on the road. Rosario met me as soon as I walked in and introduced me to Nick the sales manager. After looking over the car I went to the finance department and Harry and Paula made things very easy. While I was doing this David went over the car with my wife showing her how every thing worked and answered any questions she had. Yesterday I had a question concerning the radio and I called Rosario. She immediately had David call me back and he solved my problem in less than a minute. I would no doubt purchase another vehicle from them in the future. More