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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,003 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,003 reviews

February 25, 2019

Great service for the second time I drive from Austin to buy my cars from Arturo, hr takes care of me and know that he is giving me the best deal he can. More

by LChto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kriss Arbury
February 23, 2019

MY DREAM I WAS FINALLY ABLE TO REALIZE MY DREAM OF BUYING THE BEST CAR, WHEN I ARRIVE TO THE DEALER I HAD SOME DOUBTS BUT AFTER THE EXCELLENT TREATMENT FROM AR More

by JTM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to write a review! I am so glad that Arturo provided excellent service and that you purchased your dream car from us. Welcome to the Mercedes-Benz of The Woodlands family! We hope to continue to wow you with our service in the future.

February 23, 2019

I did it When I arrived to the dealer, I don't have in my mind to buy a new car, but after the very nice service from Arturo Gutierre, I did it. More

by GLS 450
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2019

Great buying experience! Best car buying experience ever. These guys made it extremely easy and treated me like a VIP. I will definitely shop with them again. They know how bu More

by Warren W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kriss Arbury
Feb 23, 2019 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to write your review. I'm thrilled that Kriss and Arturo helped to make your buying experience exceptional. We hope to continue to wow you in the future. Thank you for your continued loyalty!

February 09, 2019

Awesome customer experienced by Erich Beasley! Erich did an awesome job of helping us find the right car I was looking for. After one test drive, Erich knew exactly what type of model I was lookin More

by JazzBnz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

Mercedes-Benz of the Woodlands responded

Thank you so much for taking the time to write your review. Erich is awesome, and I'm so glad that he helped you find your dream car. I hope that you will be equally pleased with our service department. Welcome to the Mercedes-Benz of The Woodlands family!

February 05, 2019

C300 Mercedes Benz Thank you for everything, nice person , excelente customer service and was a good price for the auto, thank very much for you time. Thank you More

by Patrik37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosario Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

Mercedes-Benz of the Woodlands responded

Thank you very much for your kind review. Have a great day!

February 02, 2019

Second car 2 months We bought a C300 Sedan in December. Excellent experience, being a BMW family for 20+ year. Now we bought a GLC300. Again, the customer focus and assi More

by Yetty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

Mercedes-Benz of the Woodlands responded

Thank you so much for taking the time to write your review and for recognizing several of our employees individually. I'm thrilled that your purchasing experiences here have been excellent. Welcome to the Mercedes-Benz of The Woodlands family, and thank you for your continued loyalty!

January 14, 2019

Professional and Easy My wife and I have never owned a Mercedes and didn’t know why to expect when we started looking at them. We worked with Kriss Arbury and the experienc More

by Kyleherm1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Drago, Kriss Arbury
Jan 18, 2019 -

Mercedes-Benz of the Woodlands responded

Thank you so much for taking the time to write a review. I am thrilled that your purchasing experience with us was excellent. The club feel that you described is exactly what we are aiming for as a luxury retail brand. I'm glad we hit the mark, and I hope we continue to delight you in the future.

January 02, 2019

Making car buying easy The team at MB of TW made it easy and efficient in deciding what model was best for us and then facilitated making it happen. We have been BMW loya More

by Yetty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry St Clair
Jan 10, 2019 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind review. I am so glad that we provided you with exceptional service in helping you to purchase your new vehicle. Welcome to the Mercedes-Benz of The Woodlands family, and happy new year!

January 02, 2019

Great place!! I visited this dealership to work on a lease for an E450 Sedan. I can't say enough great things about this dealership. Ultimately I decided to hang on More

by RTDANSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Osawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Drago
Jan 10, 2019 -

Mercedes-Benz of the Woodlands responded

Wow! It's not often that we get a review from a customer who decided not to purchase from us (yet). Thank you so much for taking the time to write your review and for recognizing some of our wonderful employees by name. We look forward to helping you purchase a vehicle in the future.

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