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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,255 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,255 reviews

January 04, 2025

I can always count on MBOTW to take care of me from sale to service to trade-in and next MB. The continued customer service is always professionally delivered and makes me confident in my choice on where to More

by Marsha B.
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Brown
Jan 07, 2025 -

Mercedes-Benz of the Woodlands responded

Marsha, thank you for your amazing feedback! We're thrilled to hear that you consistently have a great experience with us. Your confidence in our service means the world, and we look forward to continuing to support you with your vehicle needs.

January 03, 2025

Excellent service provided by Liz Rincon and the Service Team. Always professional, knowledgeable and communicates throughout the process. Liz had arranged a Loaner for me while my SL and then GLE were in More

by steveseiler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, Steve! We're thrilled to hear about your positive experience with Liz and our Service Team. Your loyalty since 2017 means a lot to us, and we’re committed to providing top-notch service every time. Looking forward to seeing you for your next visit!

January 03, 2025

The purchase of a Sprinter four years ago was possible the best experience I’ve had at a dealership. Very professional and honest approach the finding and financing my traveler. Sprinters were difficult t More

by fastplanescoppin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
Jan 03, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, Stephen! We're thrilled to hear about your fantastic experience with us over the past four years. Our team strives to provide professionalism and honesty, and it’s wonderful to know we met your expectations. We appreciate your loyalty, and support. We look forward to serving you again!

January 01, 2025

Fantastic experience for my routine maintenance visit. The entire team was very professional, courteous, efficient, and knowledgeable. Thanks for the outstanding service experience. More

by mdelamore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Abernathy
Jan 02, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, mdelamore! We're thrilled to hear you had a great experience during your maintenance visit. Our team works hard to provide top-notch service, and your kind words mean a lot to us. Looking forward to seeing you again!

January 01, 2025

I have been a loyal customer of this Mercedes-Benz dealership since it first opened, consistently entrusting them with the purchase and servicing of my vehicles. The dealership has always demonstrated More

by stevejwaller
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, Steve! We truly appreciate your loyalty and are thrilled to hear about your positive experiences with our team, especially Richard. Your feedback inspires us to keep delivering exceptional service. We look forward to continuing to serve you in the future!

January 01, 2025

We went into the dealership to have service done on our car and while I was waiting I decided to take a look at the show room floor. I have walked this show room floor several times and not had anyone appr More

by Josh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Mourtada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your experience, Josh! We're thrilled to hear about your seamless experience with Sammy. Providing excellent service is our priority, and we're glad he could help you find the perfect cars. We appreciate your recommendation and look forward to seeing you again soon!

January 01, 2025

I was in for service recently and Jacob Abernathy took great care of us. He was pleasant, informative and communicative. I told him I will be requesting him in the future. The store is stunning and the st More

by s.page.pettus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Abernathy
Jan 02, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for your fantastic review, S.page.pettus! We're thrilled to hear that Jacob provided you with such great service. Our team works hard to create a welcoming environment, and it's wonderful to know you enjoyed your visit. We look forward to seeing you again soon!

December 31, 2024

The team was very efficient and able to help us get through some of the bureaucracy well. Would highly recommend. More

by newyeaebuyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Osawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Mercedes-Benz of the Woodlands responded

Newyeaebuyer, thank you for your fantastic review! We're thrilled to hear that our team made the process smoother for you. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

December 31, 2024

They have great customer service. My sales associate, Trinidad Rodriguez, was knowledgeable yet low key making the sales experience really enjoyable. More

by Kathy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trinidad Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Mercedes-Benz of the Woodlands responded

Kathy, we're thrilled to hear about your positive experience with Trinidad! Our team strives to provide knowledgeable and enjoyable service, and it’s fantastic to know we hit the mark. Thank you for sharing your feedback!

December 31, 2024

Excellent service provided by all the team. Willing to go above and beyond to assist me with the color and car of my choice. More

by Tvbarquet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fezan Uddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Mercedes-Benz of the Woodlands responded

Tvbarquet, thank you for your fantastic feedback! We're thrilled to hear our team went above and beyond to assist you in finding the perfect vehicle for you. We look forward to serving you again!

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