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Mercedes-Benz of the Woodlands

The Woodlands, TX

Overview
Employees
Reviews
Vehicles
5.0
3,038 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,038 reviews

April 10, 2024

Fezan is one of the best salesman in the country. He makes sure the customer is knowledgeable and comfortable throughout the entire process. Highly recommend asking for him when visiting MBOTW!! More

by jamesslade4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fezan Uddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Mercedes-Benz of the Woodlands responded

Hi James, thank you for sharing your positive experience with Fezan at MBOTW! We're thrilled to hear that he provided excellent customer service and made sure you felt comfortable throughout the process. We truly appreciate your recommendation and hope to see you again soon!

April 08, 2024

I recently had the pleasure of purchasing a Mercedes-Benz from Fezan and Justin, and I couldn't be happier with my experience. From start to finish, they provided exceptional service and expert More

by soleado0517
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fezan Uddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you for your review, soleado0517! We are thrilled to hear that Fezan and Justin were able to provide you with exceptional service, and made your buying experience seamless from start to finish. We look forward to welcoming you back and continuing to exceed your expectations.

April 07, 2024

Great service. Easy process. Professional team. Highly recommend. Large inventory & seamless out the door same day More

by Clgilbert2591
Recommend Dealer
Yes
Employees Worked With
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fezan Uddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Clgilbert2591, thank you for the glowing review! We're thrilled to hear about your positive experience with our service and team. We strive to provide a seamless process and a large inventory for our customers. Your recommendation means a lot to us. Thank you for choosing us!

April 05, 2024

I always leave confident that my car is in great shape! I appreciate the longe are, as it is very welcoming. I bring a book and time passes quickly. More

by Judi Tischler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Mercedes-Benz of the Woodlands responded

Judi, thank you for your kind words and 5-star review! We're thrilled to hear that you feel confident in our service and enjoy our lounge area. We aim to create a welcoming environment for all our customers. We look forward to your next visit!

April 05, 2024

Great from start to finish of the process. Very professional and helpful. Made my visit worth the drive. #Positivevibes More

by Ddlice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Ddlice responded

Great

Apr 08, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Ddlice, thank you for your kind words! We're thrilled to hear that you had a positive experience with us from start to finish. Your satisfaction is our top priority, and we're glad we could make your visit worth the drive. We appreciate your support!

April 02, 2024

Trusted and always reliable service, I have worked with Richard my service contact for over 8 years. More

by Lgomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Lgomez, thank you for sharing your positive experience with our service and Richard! We're thrilled to hear that you find our service trusted and reliable. We appreciate your loyalty and look forward to serving you again.

April 01, 2024

I've been loyal to Mercedes since my high school days. I'm thankful to Mark Escobar and Liz Rincon for their attentive care of my vehicle over the Easter weekend and for consistently providing white-glove More

by RE Garza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon and Mark Escobar
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Apr 02, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you for your loyalty, RG! We're thrilled to hear about your positive experience with Mark and Liz at Mercedes-Benz of the Woodlands. Providing top-notch service is always our priority, and we appreciate your kind words. We look forward to continuing to exceed your expectations in the future!

April 01, 2024

The team at MBOTW went above and beyond to help me locate the right vehicle, and does an amazing job of servicing my Mercedes. I feel like I'm always greeted warmly, treated like family, and I appreciate e More

by simonsierra1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Mourtada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you for your kind words, Simon. We are thrilled to hear that you had a positive experience with us at MBOTW. Our team takes great pride in providing exceptional service to all our customers. We look forward to welcoming you back and continuing to exceed your expectations.

April 01, 2024

First (1st) Class Service - Took my GLS and GLB in for Service A and B respectively. Service Advisor Mr. Steve Davis is very knowledgeable and his attention to detail regarding both vehicles is paramount More

by DJT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your experience, DJT! We are thrilled to hear that you found our service to be top-notch. It's wonderful to know that Mr. Steve Davis provided such excellent care to your vehicles. We truly appreciate your loyalty and look forward to serving you again.

March 30, 2024

MBTW has the most outstanding service! ! From the moment I arrived and Gray helped me and then Richard was extremely helpful getting me processed, everything was wonderful!! More

by mcdanielcarla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gray
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Apr 02, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words about Gray and Richard. We are thrilled to hear that you had such a positive experience with our service. We appreciate your feedback and look forward to welcoming you back again soon!

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