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Mercedes-Benz of the Woodlands

The Woodlands, TX

Overview
Employees
Reviews
Vehicles
5.0
3,160 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,160 reviews

September 01, 2024

Always a good experience. Great staff from sales to service. Everyone wants to make sure you leave happy. More

by Deb R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Mercedes-Benz of the Woodlands responded

Deb, thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our team. Our staff takes pride in ensuring every visit is enjoyable, and your kind words motivate us to keep up the good work. Looking forward to seeing you again!

September 01, 2024

Staff are exceptional. Facility is well appointed and comfortable. Finance process was easy albeit too much paper. Great experience buying my 1st Mercedes. More

by Kelly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Mercedes-Benz of the Woodlands responded

Kelly, we’re thrilled to hear about your fantastic experience! Our team strives to provide exceptional service, and we appreciate your feedback on the finance process. Congratulations on your first Mercedes! Enjoy the ride!

August 29, 2024

Greatly appreciate the ease of making an appointment. The waiting area comes complete with wifi and refreshments making it convenient to wait or the shuttle service in times of need takes the great expe More

by jbraughton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
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Aug 30, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks, jbraughton! We're thrilled to hear you enjoyed the easy appointment process and found our waiting area comfortable. Our team works hard to ensure a great experience, and your feedback means a lot to us. We look forward to seeing you again soon!

August 28, 2024

As always amazing customer service and I love my advisor Gaston. He is exceptional, professional and always very attentive. More

by lauraherrell1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks, Laura! We’re thrilled to hear about your positive experience with Gaston. Our team is dedicated to providing exceptional service, and it’s great to know that it makes a difference for you. We appreciate your support and look forward to serving you again!

August 28, 2024

Consistent attention to detail. Listen and address any questions or concerns. Excellent satisfaction with all performed services. More

by Margie Godar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
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Aug 29, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for your fantastic review, Margie! We're thrilled to hear that our attention to detail and commitment to addressing your concerns have made such a positive impact. Your satisfaction is our top priority, and we look forward to continuing to serve you!

August 27, 2024

Great Service every TIME! Mr. Martinez is professional & knowledgeable about the vehicles and goes above & beyond to explain the process. More

by MJs Bounce House
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, MJ! We're thrilled to hear that Mr. Martinez provided such excellent service and support. We appreciate your recognition of his dedication. We look forward to continuing to provide you with top-notch service in the future!

August 26, 2024

Always love coming here. Usually getting your car serviced is a pain but at MBOW it's awesome. Beautiful waiting area, drinks, snacks and my advisor Isaiah is always awesome. More

by jswierczek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, jswierczek! We're thrilled to hear you enjoy your visits and appreciate the amenities we offer. Isaiah truly goes above and beyond, and we're glad he made your experience awesome. We look forward to seeing you again soon!

August 25, 2024

We have worked with Marcos in the past so we did not hesitate to call him again. We told him what we were looking for and he found the perfect CLE 300 cabriolet. More

by SamGrad89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks, SamGrad89! We're thrilled to hear you had another great experience with Marcos. It's fantastic that he helped you find the perfect CLE300 cabriolet. We appreciate your loyalty and look forward to assisting you again in the future!

August 24, 2024

Always first class service! Gaston and his team go above and beyond to make sure you are taken care of. More

by traylor0509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you, Traylor! We’re thrilled to hear you had a first-class experience with Gaston and the team. Our goal is to always go above and beyond for our customers, and your feedback means the world to us. We appreciate your support!

August 23, 2024

very good service for my vehicle. very friend to customer and carefully to check my vehicle. More

by mtl87323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you, mtl87323! We're thrilled to hear you had a great experience with our service team. Your satisfaction is our priority, and we appreciate your kind words about our friendly and careful approach. Looking forward to serving you again!

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