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Mercedes-Benz of the Woodlands

The Woodlands, TX

Overview
Employees
Reviews
Vehicles
5.0
3,160 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,160 reviews

September 18, 2024

Always easy and efficient. My service manager Steve is the best. This is a Great dealership. More

by cdomangue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, cdomangue! We're thrilled to hear you had such a positive experience with Steve and our team. We strive for efficiency and excellence, and it’s great to know we hit the mark for you. Looking forward to serving you again!

September 17, 2024

I recently purchased a new car, and I had an exceptional experience thanks to Katherine Stern. From start to finish, she was professional, knowledgeable, and incredibly patient, answering all my questions a More

by Woodarddavid24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Watkins
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you, Woodarddavid24! We’re thrilled to hear about your exceptional experience with Katherine. Our team strives to make every purchase smooth and enjoyable, and it’s wonderful to know that Katherine exceeded your expectations. Enjoy your new car, and we appreciate your recommendation!

September 14, 2024

Liz did an impeccable job in keeping me informed and updated on the issues and timings of the repairs and maintenance. GREAT JOB! More

by Bob Braun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Walding
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Sep 17, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Bob! We're thrilled to hear that Liz kept you informed throughout the process. Our team is dedicated to providing top-notch service, and we appreciate you taking the time to share your experience.

September 12, 2024

Trent was the ultimate professional. He was kind and courteous and made things simple. We will be back for every car here. Great work Trent!! Houston is a thing and I visited many pl More

by JWilliamz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for your feedback, JWilliamz! We're thrilled to hear about your positive experience with Trent. Our team strives to make the process smooth and enjoyable, and it’s great to know we achieved that for you. Looking forward to welcoming you back for your next car!

September 11, 2024

Juan is always in the details,great job! Paula helped me very well too. I will recommend it to my friends. More

by danielriver1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Daniel! We're thrilled to hear that Juan and Paula provided you with excellent service. Your recommendation means a lot to us. We look forward to serving you and your friends in the future!

September 11, 2024

Visits are always easy and efficient. My service manager is the best. This is a Great dealership. More

by Bunnyhop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Bunnyhop! We're thrilled to hear that your visits are efficient and that your service manager has made such a positive impact. We appreciate your support and look forward to continuing to provide you with great experiences at our dealership!

September 11, 2024

Relocated from south Florida and have owned five Mercedez over the years; this was my best service experience. Isaiah was so patient, kind and looked deeply into my car issue. I’d had the issue for months More

by Roberta Moss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you, Roberta! We're thrilled to hear about your positive experience with Isaiah. Our team always strives to provide exceptional service, and it’s great to know we met your expectations. Welcome to the area, and we look forward to serving you again!

September 06, 2024

I drive an hour to have my Mercedes serviced here. The service is excellent and the lounge area is comfortable. Wouldn’t take my car any place else. More

by aewoods
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for your fantastic feedback, aewoods! We're thrilled to hear that you find our service and lounge area exceptional. It means a lot that you travel an hour to see us. We appreciate your support and look forward to continuing to provide you with excellent service for your Mercedes!

September 06, 2024

Having your car serviced is never fun, but Mercedes of The Woodlands makes it as comfortable as possible. The service staff is very accommodating and professional, and the waiting area is well stocked wit More

by jaleever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you, jaleever! We’re thrilled to hear you had a positive experience with our service team and enjoyed the amenities. We appreciate your feedback and look forward to seeing you again!

September 05, 2024

We were spoiled by the service we receive at Sewell for our Audi but I’ve been very impressed with Gaston Reyes attention to detail and his advice when having my 450E serviced. His communication is prompt More

by Jean Tice
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you, Jean! We're thrilled to hear that you had a great experience with Gaston. Our team takes pride in providing exceptional service and communication. We appreciate your support and look forward to seeing you again.

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