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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,133 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,133 reviews

August 25, 2024

We have worked with Marcos in the past so we did not hesitate to call him again. We told him what we were looking for and he found the perfect CLE 300 cabriolet. More

by SamGrad89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks, SamGrad89! We're thrilled to hear you had another great experience with Marcos. It's fantastic that he helped you find the perfect CLE300 cabriolet. We appreciate your loyalty and look forward to assisting you again in the future!

August 24, 2024

Always first class service! Gaston and his team go above and beyond to make sure you are taken care of. More

by traylor0509
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you, Traylor! We’re thrilled to hear you had a first-class experience with Gaston and the team. Our goal is to always go above and beyond for our customers, and your feedback means the world to us. We appreciate your support!

August 23, 2024

very good service for my vehicle. very friend to customer and carefully to check my vehicle. More

by mtl87323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you, mtl87323! We're thrilled to hear you had a great experience with our service team. Your satisfaction is our priority, and we appreciate your kind words about our friendly and careful approach. Looking forward to serving you again!

August 21, 2024

Great service and much shorter wait time than anticipated. I have owned 2 Mercedes for over 2 years and the service department has been incredible. More

by Jenndossey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Jenndossey, thank you for sharing your positive experience with our service department! We are thrilled to hear that you found our wait time to be shorter than expected. We appreciate your loyalty as a Mercedes owner and look forward to continuing to provide you with excellent service.

August 21, 2024

Check engine light resolved in 24 hours! Jack kept me informed throughout the whole process - diagnosis, repair, and let me know as soon as the car was ready. First time getting the ve More

by Wi_Deg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
XAVIER VARGAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Burgoyne
Aug 22, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Wi_Deg! Thank you for sharing your positive experience with us. We're thrilled to hear that Jack provided excellent communication and service throughout the repair process. We strive to deliver top-notch service and are glad you were pleased with your experience. We look forward to serving you again in the future!

August 20, 2024

Great service experience every time. Mark is always fantastic to work with and communicates throughout the service to keep us updated. More

by Nick.toups90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Nick! Thank you for the kind words about our service and Mark. We're thrilled to hear that you have consistently had a great experience with us. Communication is key, and we're glad Mark is keeping you informed every step of the way. We appreciate your feedback!

August 20, 2024

I purchased my car about 5 years ago and have been very happy with their sales and service. More

by Alex
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Alex, thank you for sharing your positive experience with us! We're thrilled to hear that you've been satisfied with both our sales and service over the past five years. We appreciate your continued support and look forward to serving you for many more years to come!

August 19, 2024

Xavier has helped us through 2 vehicle purchases! Our first MB & another for family. He was accommodating, knowledgeable, and transparent when it came to to each vehicle / transaction. I wou More

by Wi_Deg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
XAVIER VARGAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you so much, Wi_Deg, for sharing your positive experience with Xavier! We are thrilled to hear that he provided excellent service during both of your vehicle purchases. We appreciate your recommendation and look forward to assisting you with any future automotive needs.

August 14, 2024

I recently had my tire replaced. The service was quick and John kept me informed of the status. When additional issues were discovered, John explained to me what was going on. He eve More

by micheleword
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Michele! Thank you for sharing your positive experience with us. We're thrilled to hear that John provided you with excellent service and went above and beyond by keeping you informed every step of the way. We appreciate your feedback and look forward to serving you again in the future.

August 13, 2024

I just purchased a 2024 Mercedes Benz E350 from the Woodlands dealership. Anthony Surface was my sales associate. He was very thorough, friending, informative. The process was easy and quick. I wil More

by suze1951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Surface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Suze, thank you for sharing your positive experience at our Woodlands dealership. We're thrilled to hear that Anthony provided you with excellent service and made the car-buying process easy for you. We look forward to welcoming you back for a detailed overview of your new Mercedes Benz E350's features.

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