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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
2,967 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,967 reviews

March 07, 2024

Always courteous and very helpful! Easy to schedule a needed appointment. Handle any issues promptly. More

by debobt8
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
John
Mar 14, 2024 -

Mercedes-Benz of the Woodlands responded

Hi debobt8, thank you for your kind words and positive feedback! We are thrilled to hear that you had a great experience with us. Customer satisfaction is our top priority, and we are always here to help. We look forward to serving you again in the future!

March 07, 2024

Brought my '17 SL63AMG in for brake service - Liz Rincon provided excellent service, listening to understand my concerns and ensuring all my issues were addressed. Also, enjoyed speaking with Anthony on th More

by steveseiler
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Walding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Mercedes-Benz of the Woodlands responded

Steve, we are thrilled to hear about your positive experience with Liz and Anthony at our service center. Thank you for taking the time to share your feedback. We are committed to providing top-notch service and look forward to assisting you with any future needs.

February 29, 2024

the best Mantainance service departament and great inventory, the best attention and qualified staff, great experience. More

by mboy
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, mboy! We're thrilled to hear that you had a great experience with our maintenance service department. Our team works hard to provide top-notch service and we're glad to hear that it didn't go unnoticed. We look forward to serving you again!

February 26, 2024

My experience is alway top notch. The dealership employees are attentive and knowledgeable. Happy with results. More

by Kenneth Evans
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Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Kenneth, thank you for sharing your positive experience with us! We're thrilled to hear that you found our dealership employees attentive and knowledgeable. We appreciate your feedback and look forward to serving you again in the future.

February 24, 2024

When we moved to Houston in 2015 we had a new Mercedes-Benz SUV. It was a great car and we really liked it, until last year we were hit by an uninsured, unlicensed, illegal immigrant. Our insur More

by warren.9smith
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Advisor John Watkins, Manager Gallucci
Feb 27, 2024 -

Mercedes-Benz of the Woodlands responded

Warren, thank you for sharing your positive experience with Mercedes-Benz of The Woodlands! We are thrilled to hear that you found the perfect GLE-350 and received excellent service from Michael Thomson and Mr. Gallucci. We truly appreciate your kind words and look forward to serving you again in the future.

February 23, 2024

What an amazing experience! The technicians who serviced my vehicle were beyond amazing. They answered all my questions and provided feedback regarding the usage of my vehicle More

by Patrick
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Mercedes-Benz of the Woodlands responded

Patrick, we are thrilled to hear about your positive experience at our dealership! Our team works hard to provide top-notch service and we are glad to hear that you received such great care from our technicians. Thank you for choosing us and we look forward to serving you again in the future!

February 23, 2024

Well I don’t n stop by dealerships often for service but when it comes to my wife’s 350GLE I only let the pros maintain it. The service and honesty are on point. No gimmicks no games Quick and on the j More

by Lsherm504
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Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
Feb 23, 2024 -

Mercedes-Benz of the Woodlands responded

Hey Lsherm504, thank you so much for your kind words and positive review! We are thrilled to hear that you and your wife had such a great experience with our service team. We look forward to welcoming you back later this summer.

February 22, 2024

Awesome experience. Luis was excellent and a pleasure to deal with while purchasing my first Mercedes. More

by mreese2806
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis Osawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Mercedes-Benz of the Woodlands responded

Hi mreese2806, thank you for sharing your experience with Luis! We are thrilled to hear that you had an awesome time purchasing your first Mercedes. If you ever need anything else, feel free to reach out. We appreciate your support and hope to see you again soon!

February 22, 2024

Very professional and outstanding especially in customer service. Calm demeanor so I never felt pressure. Explained all options. This was by far the best car buying experience I have had. I will be back !!! More

by Crjordan32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahamane Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, Crjordan! We are thrilled to hear that you had such a positive experience with us. Providing excellent customer service is our top priority, and we look forward to welcoming you back in the future.

February 21, 2024

Liz Rincon has always been very professional & responsive to our vehicle service needs. We’ve been having our cars serviced at MB of the Woodlands for the last 7 years since we moved back to Sout More

by bettyharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Mercedes-Benz of the Woodlands responded

Betty, thank you for sharing your experience with Liz at MB of the Woodlands. We're thrilled to hear that Liz has been able to provide you with professional and responsive service for the past 7 years. We appreciate your loyalty and look forward to continuing to provide you with excellent service.

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