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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
2,999 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,999 reviews

November 01, 2024

He was very knowledgeable and provided great customer service! His updates regarding my car were also very timely. More

by K
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Mercedes-Benz of the Woodlands responded

K, thank you for the fantastic review! We're thrilled to hear that you had a great experience with our knowledgeable team and timely updates. Your satisfaction is our priority, and we appreciate your support!

October 30, 2024

Love working with this dealership. I bought my S560 out of state, but I've always taken it here for service. John Watkins always takes good care of it. Always remembers me and recogniz More

by Stevemb4
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your experience, Stevemb4! We're thrilled to hear that John has been taking such great care of your S560. It's wonderful to know our team is providing excellent service and keeping your vehicle in top shape. We appreciate your loyalty and look forward to seeing you again!

October 30, 2024

I love this dealership! Juan is absolutely terrific. Helpful and quick. The technicians have never failed to do any repairs correctly the first time. I will always go to th More

by lrvc
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
Nov 02, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, lrvc! We're thrilled to hear that Juan and our technicians provided you with great service. Your recommendation means a lot to us, and we look forward to serving you again in the future!

October 30, 2024

Trinidad made my car buying experience quick and easy! I was contacted immediately after inquiring online about a vehicle, and he provided great service that allowed me to make purchasing my vehicle as ea More

by Alexusb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trinidad Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, Alexusb! We're thrilled to hear that Trinidad made your car buying experience smooth and enjoyable. Your satisfaction is our priority, and we appreciate you sharing your experience with us! Enjoy your new vehicle!

October 29, 2024

Great service department was well accommodated and helped by Jacob Abernathy I recommend this dealer More

by Laz V
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Abernathy
Oct 30, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the awesome feedback, Laz! We're thrilled to hear you had a great experience with Jacob Abernathy and our service department. Your recommendation means a lot to us!

October 28, 2024

Trinidad is a true asset to MBoTW. Great service from the initial contact over the phone all the way to completed sale. He was knowledgeable not only on MB, but other manufacture's veh More

by katiejm
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trinidad Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks, Katie! We’re thrilled to hear about your positive experience with Trinidad. Our team strives to provide exceptional service, and it’s great to know he made such an impact. We appreciate your kind words and look forward to assisting you again in the future!

October 27, 2024

From the moment I first encountered Katherine through an online inquiry, until we met her at the dealership for a test drive, she demonstrated a great feel for making us comfortable with our buying experien More

by Treybo_2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, Treybo_2000! We're thrilled to hear that Katherine, Erich, and Arturo made your buying experience so enjoyable. Your kind words motivate us to keep delivering excellent service. Welcome to the family, and enjoy your new ride!

October 27, 2024

Recently purchased a Mercedes 2500 Storyteller travel van. Having come from a BMW we were unfamiliar with the MB product and service. After our first few voyages we identified a few minor issues that ne More

by Dan Rose
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Juan
Oct 29, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, Dan! We're thrilled to hear about your positive experience with Juan and your new Mercedes 2500 Storyteller. Our team is here to ensure you enjoy every journey, and it's great to know we hit the mark. Safe travels on your adventures!

October 26, 2024

David González was exceptional! Professional, empathetic, and knowledgeable, he made the process smooth and even engaged the two kids that were with me the day of the purchase makin More

by mllocht
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know the name of the female receptionist
Oct 29, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, mllocht! We're thrilled to hear about your positive experience with David. His dedication to making every visit enjoyable truly sets him apart. We look forward to serving you and your family for many years to come!

October 26, 2024

Service dept: Professional. Prompt. No nonsense. No upsell. Pleasure doing business. Thanks. (15 words aren't needed.) More

by mw1951
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Mercedes-Benz of the Woodlands responded

mw1951, thank you for your kind words! We're thrilled to hear you had a great experience with our service department. We strive for professionalism and transparency, and it’s wonderful to know we met your expectations. Looking forward to serving you again!