Mercedes-Benz of the Woodlands
The Woodlands, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,043 reviews
I was in for service recently and Jacob Abernathy took great care of us. He was pleasant, informative and communicative. I told him I will be requesting him in the future. The store is stunning and the st great care of us. He was pleasant, informative and communicative. I told him I will be requesting him in the future. The store is stunning and the staff is helpful and friendly. More
We went into the dealership to have service done on our car and while I was waiting I decided to take a look at the show room floor. I have walked this show room floor several times and not had anyone appr car and while I was waiting I decided to take a look at the show room floor. I have walked this show room floor several times and not had anyone approach me until this past weekend. Sammy approached and asked if I needed any help. I asked him about a vehicle and he kindly gave me the information I needed. We left, but Sammy stayed in touch over the next day and he ended up finding us the two cars we were looking for. The experience with Sammy was professional and seamless. He is knowledgeable, listens to your needs, and stays in constant contact through out the process. I would highly recommend MB of The Woodlands and Sammy Mourtada for your next car. More
Fantastic experience for my routine maintenance visit. The entire team was very professional, courteous, efficient, and knowledgeable. Thanks for the outstanding service experience. The entire team was very professional, courteous, efficient, and knowledgeable. Thanks for the outstanding service experience. More
I have been a loyal customer of this Mercedes-Benz dealership since it first opened, consistently entrusting them with the purchase and servicing of my vehicles. The dealership has always demonstrated dealership since it first opened, consistently entrusting them with the purchase and servicing of my vehicles. The dealership has always demonstrated an exceptional standard of courtesy, professionalism, and efficiency. Among the team, Richard stands out as one of the most knowledgeable, attentive, and reliable service professionals I’ve ever encountered, consistently going above and beyond to ensure an outstanding customer experience. More
2015 Mercedes Sprinter - 240,000 miles. I would put this van up against any new van out there. Why?? Because of the service provided at Mercedes-Benz of the Woodlands service dept. I deal w I would put this van up against any new van out there. Why?? Because of the service provided at Mercedes-Benz of the Woodlands service dept. I deal with Juan Renteria there and he is awesome. I am very peculiar about my van (ask him!) and he always is on top of everything. They care about your vehicle and are very honest. I couldn't imagine going anywhere else. A big thank you to Mercedes of the Woodlands! There are still people out there that care about excellence in quality of work and customer service! More
Excellent service provided by all the team. Willing to go above and beyond to assist me with the color and car of my choice. Willing to go above and beyond to assist me with the color and car of my choice. More
Gaston and his team consistently exceed expectations to ensure comprehensive care for their clients. They deliver exemplary service, which is indicative of the high standards upheld by Gaston, his team, an ensure comprehensive care for their clients. They deliver exemplary service, which is indicative of the high standards upheld by Gaston, his team, and Mercedes-Benz of the Woodlands. More
The team was very efficient and able to help us get through some of the bureaucracy well. Would highly recommend. through some of the bureaucracy well. Would highly recommend. More
They have great customer service. My sales associate, Trinidad Rodriguez, was knowledgeable yet low key making the sales experience really enjoyable. My sales associate, Trinidad Rodriguez, was knowledgeable yet low key making the sales experience really enjoyable. More
Highly recommend Katherine! Very patient, helpful, responsive and knowledgeable. We couldn’t have gotten the deal done without her. Very patient, helpful, responsive and knowledgeable. We couldn’t have gotten the deal done without her. More