Mercedes-Benz of the Woodlands

Recently purchased a Mercedes 2500 Storyteller travel van. Having come from a BMW we were unfamiliar with the MB product and service. After our first few voyages we identified a few minor issues that ne van. Having come from a BMW we were unfamiliar with the MB product and service. After our first few voyages we identified a few minor issues that needed to be addressed. After making an appointment I was promptly met by Juan who was fantastic. He listed to the issues and addressed them. He even contacted Storyteller to ensure the issues were collectively resolved. More

From the moment I first encountered Katherine through an online inquiry, until we met her at the dealership for a test drive, she demonstrated a great feel for making us comfortable with our buying experien online inquiry, until we met her at the dealership for a test drive, she demonstrated a great feel for making us comfortable with our buying experience. Her follow up was sufficient and timely, without being overbearing or pestering; her knowledge of her product delivered quick and precise responses to our questions as they arose. She enlisted the assistance of her new car manager, Erich, as needed, who also made us feel nothing but welcome and at home that we had finally found the place we wanted to do business with. Finally, Arturo in finance was straightforward and thorough in his part of the process, putting the final stamp on a truly great buying experience. Katherine, Erich, and Arturo - thank you all! More

David González was exceptional! Professional, empathetic, and knowledgeable, he made the process smooth and even engaged the two kids that were with me the day of the purchase makin Professional, empathetic, and knowledgeable, he made the process smooth and even engaged the two kids that were with me the day of the purchase making it a fun experience for all of us . I’ve watched him grow his career with Mercedes, and he’s doing great 👏👏👏. As long as I own a Mercedes, I’ll be buying from him! Highly recommend! More

Good Prompt Service Received good communication. Would recommend to friends and others. Seamless transaction and process Would recommend to friends and others. Seamless transaction and process More

It was a great experience with a professional team and a great atmosphere. I was able to work while they serviced my vehicle and was able to get much done. I purchased the car from this dealer and have be great atmosphere. I was able to work while they serviced my vehicle and was able to get much done. I purchased the car from this dealer and have been pleased since. More

Traveling cross country and check engine light came on. They were able to get me in the next day to check the codes. They were able to get me in the next day to check the codes. More

Excellent, excellent customer service! Exceeded my expectations! Highly recommended!! They will get the job done. Exceeded my expectations! Highly recommended!! They will get the job done. More

Brought my car in for service to Richard again and received the same A+ service as always. Richard keeps me informed and always puts me, as his client, as priority number one. This is why I will keep received the same A+ service as always. Richard keeps me informed and always puts me, as his client, as priority number one. This is why I will keep coming back for service and new vehicles because everyone I interact with has you as priority number 1 at Mercedes of the Woodlands. More

I think it is one of the best auto car mercedes benz dealership in conroe , Very clean and good customer service! dealership in conroe , Very clean and good customer service! More

I initially visited only to look but was wowed by the professionalism of Katherine and her Sales Team! She even followed up to make sure I was happy. This day and age that is a lost art. Kudos to you; Yo professionalism of Katherine and her Sales Team! She even followed up to make sure I was happy. This day and age that is a lost art. Kudos to you; You have definitely built a solid relationship with me. Ask for Katherine! More