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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,134 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,134 reviews

September 21, 2024

I just moved to the area and had to take my Mercedes in for service. The dealership had a beautiful lounge with glass windows overlooking the service department. My drop off check in was a breeze and my lo More

by diane
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, Diane! We're thrilled to hear you had such a positive experience with our team and enjoyed our lounge. We look forward to welcoming you back for your next service visit!

September 21, 2024

We get exceptional service from Liz and the service department at every visit. She is so professional and friendly, always ensuring we understand what our vehicle needs and that it is completed correc More

by Alan
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the awesome feedback, Alan! We're thrilled to hear that Liz and our service team consistently provide you with exceptional care. We take pride in ensuring your AMG is well looked after. Looking forward to your next visit!

September 20, 2024

Gaston has been extremely consistent and delivers exceptional service. I’ve been going to this dealership for around 2 years and he has helped me every single time. He has provided me with straight f More

by N. Wright
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Mercedes-Benz of the Woodlands responded

N. Wright, thank you for your fantastic feedback! We're thrilled to hear about your positive experiences with Gaston. Consistency and exceptional service are what we strive for, and it's great to know we're meeting your expectations. We look forward to serving you again soon!

September 18, 2024

Always clean and everyone is professional and friendly. Anna from the front desk was exceptional and friendly. Very informative as I was waiting for my car to be serviced. More

by Christine Domangue
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Recommend Dealer
Yes
Employees Worked With
Michael Lilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna from the front desk
Sep 23, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you for your wonderful feedback, Christine! We’re thrilled to hear you had a great experience with our team, especially Anna. We look forward to serving you again soon!

September 18, 2024

Always easy and efficient. My service manager Steve is the best. This is a Great dealership. More

by cdomangue
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, cdomangue! We're thrilled to hear you had such a positive experience with Steve and our team. We strive for efficiency and excellence, and it’s great to know we hit the mark for you. Looking forward to serving you again!

September 17, 2024

I recently purchased a new car, and I had an exceptional experience thanks to Katherine Stern. From start to finish, she was professional, knowledgeable, and incredibly patient, answering all my questions a More

by Woodarddavid24
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Watkins
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you, Woodarddavid24! We’re thrilled to hear about your exceptional experience with Katherine. Our team strives to make every purchase smooth and enjoyable, and it’s wonderful to know that Katherine exceeded your expectations. Enjoy your new car, and we appreciate your recommendation!

September 14, 2024

Liz did an impeccable job in keeping me informed and updated on the issues and timings of the repairs and maintenance. GREAT JOB! More

by Bob Braun
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Walding
Sep 17, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Bob! We're thrilled to hear that Liz kept you informed throughout the process. Our team is dedicated to providing top-notch service, and we appreciate you taking the time to share your experience.

September 12, 2024

Trent was the ultimate professional. He was kind and courteous and made things simple. We will be back for every car here. Great work Trent!! Houston is a thing and I visited many pl More

by JWilliamz
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for your feedback, JWilliamz! We're thrilled to hear about your positive experience with Trent. Our team strives to make the process smooth and enjoyable, and it’s great to know we achieved that for you. Looking forward to welcoming you back for your next car!

September 11, 2024

Juan is always in the details,great job! Paula helped me very well too. I will recommend it to my friends. More

by danielriver1980
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Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Daniel! We're thrilled to hear that Juan and Paula provided you with excellent service. Your recommendation means a lot to us. We look forward to serving you and your friends in the future!

September 11, 2024

Visits are always easy and efficient. My service manager is the best. This is a Great dealership. More

by Bunnyhop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Bunnyhop! We're thrilled to hear that your visits are efficient and that your service manager has made such a positive impact. We appreciate your support and look forward to continuing to provide you with great experiences at our dealership!

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