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Mercedes-Benz of the Woodlands

The Woodlands, TX

Overview
Employees
Reviews
Vehicles
5.0
3,149 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,149 reviews

December 23, 2024

We always are treated very well when visiting the Dealership. The Sales and Service Staff are courteous and professional. More

by r.tate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Mercedes-Benz of the Woodlands responded

Hi r.tate, thank you for your fantastic review! We’re thrilled to hear you had such a positive experience with our sales and service teams. Your satisfaction is our priority, and we look forward to welcoming you back to the dealership soon!

December 21, 2024

They are always so helpful and go above and beyond to make the experience amazing. More

by ReaganSchriber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Reagan! We're thrilled to hear that our team made your experience amazing. We pride ourselves on going the extra mile for our customers, and it’s great to know it’s appreciated. Looking forward to serving you again soon!

December 20, 2024

Liz is the best and the service department overall is wonderful!! Been using them since they opened. Great experience. More

by ryan.lansford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Ryan! We're thrilled to hear you’ve had such great experiences with Liz and our service team. Your continued support means a lot to us, and we look forward to serving you for many more years to come!

December 19, 2024

The service for my vehicle was efficient and well coordinated. I appreciate the advisor and technician that took care of my concern. More

by Jaydonw8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Abernathy
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Dec 23, 2024 -

Mercedes-Benz of the Woodlands responded

Jaydonw8, thank you for your fantastic review! We're thrilled to hear that you had an efficient service experience and appreciated our team. Your satisfaction is our priority, and we look forward to assisting you again in the future!

December 17, 2024

MB of the Woodlands is top notch. Great people, facilities and service. Thanks to Juan Renteria and Caleb Sick for their patience in answering my questions. More

by Mike D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Sick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Renteria
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Dec 18, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks, Mike! We’re thrilled to hear you had such a positive experience with Juan and Caleb. Our team is dedicated to providing top-notch service, and your feedback means the world to us. Looking forward to seeing you again soon!

December 16, 2024

Always enjoy coming to this dealership. Staff and facility is always top notch and very friendly. More

by Juniman08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, Juniman08! We're thrilled to hear you consistently enjoy your visits and appreciate our team's service. Your support means a lot to us, and we look forward to welcoming you back soon!

December 16, 2024

The service was excellent. Young man checked tire, verified part, and car as in the shop. Technician checked the undercarriage for any damage, none found. Young man was very co More

by Enrique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know the young man names that assisted me on Saturday
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Dec 16, 2024 -

Mercedes-Benz of the Woodlands responded

Enrique, thank you for your fantastic feedback! We're thrilled to hear about your positive experience with our team. Providing excellent service is our priority, and it's great to know our technician made a good impression. We appreciate your support and look forward to serving you again!

December 15, 2024

The dealership has excellent service. Their response to any queries is also prompt. Always like to go back for any need related to my vehicle. More

by rmukhe0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Brown
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Dec 16, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Rmukhe0, thank you for your fantastic review! We're thrilled to hear you had a great experience with our team and appreciate your loyalty. We look forward to serving you again soon!

December 15, 2024

We had a recall maintenance and Jacob helped us to organize it from the first moment More

by aylintavan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Abernathy
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Dec 16, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you for your fantastic review! We're thrilled to hear Jacob provided exceptional support during your recall maintenance. Our team is dedicated to making the process as smooth as possible, and it's great to know we hit the mark for you. We look forward to assisting you again in the future!

December 14, 2024

We are very pleased with the Woodlands Mercedes Benz service department and dealership. They went above and beyond to meet our needs. Steve was our service tech and he is very knowledgeable and personab More

by minke-layer.4o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our service department and that Steve made a positive impact. Your satisfaction is our priority, and we look forward to serving you again!

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