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Mercedes-Benz of the Woodlands

The Woodlands, TX

Overview
Employees
Reviews
Vehicles
5.0
2,999 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,999 reviews

June 17, 2024

Trent and Mike did everything possible to help me find the right vehicle. They are great listeners and communicators so I always knew what to expect. I felt they cared about me as a person and truly wante More

by bjp
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Michael Lilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Mercedes-Benz of the Woodlands responded

Hi bjp, thank you so much for taking the time to share your positive experience at Mercedes of The Woodlands. We are thrilled to hear that Trent and Mike provided exceptional service and made you feel valued as a customer. We look forward to serving you again in the future!

June 16, 2024

Thank you, Jacob, for your excellent customer service. Thank you, Mercedes Benz of the Woodlands Service Center, for another quick and trustworthy service experience. More

by patricia.jernigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Abernathy
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Jun 18, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words, Patricia! We're delighted to hear that you had a great experience with our team at Mercedes Benz of The Woodlands Service Center. We strive to provide top-notch customer service to all our clients, and we're glad we could meet your expectations.

June 15, 2024

The service was great! & My service advisor Gaston was amazing!!!! Mercedes Benz Of The Woodlands is highly recommended thanks for everything! More

by sheritta32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Sheritta, thank you so much for the positive feedback! We're thrilled to hear that Gaston provided you with amazing service at Mercedes Benz Of The Woodlands. We appreciate your recommendation and look forward to serving you again in the future.

June 14, 2024

We really appreciate the friendly and competent service we received when our car was in for repair. He explained our problem well and always kept us informed during the process. Thanks Richard! More

by Jbox7983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Jbox7983, We're thrilled to hear about your positive experience with Richard! We strive to provide top-notch service and it's great to hear that he was able to keep you informed throughout the process. Thank you for choosing us for your car repair needs. We look forward to serving you again in the future!

June 14, 2024

Awesome Customer Service! Thank you so much for not only picking up my Mercedes for a 20,000 mile service but dropping off a loaner, and returning my vehicle to me in the same More

by amy.cramer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob and the two Service Tech's who picked up and dropped off my vehicle.
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Jun 18, 2024 -

Mercedes-Benz of the Woodlands responded

Amy, thank you for sharing your positive experience with us! We are delighted to hear that you had a great service experience with us and that our team was able to meet your expectations. We appreciate your feedback and look forward to serving you again in the future.

June 13, 2024

Excellent Customer Service & Quality of work performed by Justin & Mark at the Mercedes-Benz of The Woodlands Service Center. Thank You!!! More

by rtdowlearn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Mercedes-Benz of the Woodlands responded

Hi rtdowlearn, thank you for taking the time to share your positive experience with us! We're thrilled to hear that Justin and Mark provided excellent customer service and quality work. We appreciate your feedback and look forward to serving you again in the future.

June 12, 2024

I have had Mr. Martinez as my advisor for many years. Always so pleasant and professional. My service was completed in a very short time and it was a pleasure to wa More

by dickakianj@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isiaiah Martinez
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Jun 13, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your positive experience with Mr. Martinez and our service department. We are delighted to hear that you found our waiting room clean and comfortable. We appreciate your loyalty and look forward to serving you again in the future.

June 12, 2024

Always have a great experience when I bring in my car. Mark is my advisor and he communicates clearly, sets expectations and provides great customer service. Really appreciate it! More

by sandrapineauboddison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Sandra, thank you for taking the time to share your positive experience with us! We're thrilled to hear that Mark provided you with excellent customer service and clear communication. We appreciate your business and look forward to seeing you again soon!

June 11, 2024

Very fast and efficient service while I waited for my vehicle. And the waiting area has all the items (tables, refreshments) to make the waiting experience very pleasant. More

by pwmdot
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Mercedes-Benz of the Woodlands responded

Hi pwmdot! Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you found our service fast and efficient, and that you enjoyed our waiting area amenities. We appreciate your feedback and hope to see you again soon!

June 11, 2024

If you are looking for a Mercedes, David Gonzalez is your guy! Best car buying experience by far! Bought our last two through him and will definitely buy our next through him as well! More

by Jkitchen
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Jkitchen, thank you so much for the glowing review! We are thrilled to hear that David provided you with the best car buying experience. We truly appreciate your loyalty and look forward to assisting you with your next purchase. Thank you for choosing us!

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