Mercedes-Benz of the Woodlands

On 4/2/2025, I visited MBOTW for service for the first time. I must say the experience was seamless. Jacob, my service advisor, demonstrated professionalism, courtesy, candor, and he was communicative thr time. I must say the experience was seamless. Jacob, my service advisor, demonstrated professionalism, courtesy, candor, and he was communicative throughout the process. Turns out I needed a new battery, which was installed. More

Excellent experience with custom order for a 2025 GLC 350E through Sammy Mourtada. Very professional and knowledgeable of the product line and recommendations for our configureation. From order to delive 350E through Sammy Mourtada. Very professional and knowledgeable of the product line and recommendations for our configureation. From order to delivery in a little over 8 weeks, with frequent status updates from Sammy. I have never had a more pleasant and satisfactory car buying experience, and as my first Mercedes, the car and dealer have equalled or surpassed expectatiopn. Highly recommended! More

Perfect service from Marc Escobar i in the Woodlands. There was hardly any wait time. I will certainly go back. There was hardly any wait time. I will certainly go back. More

Marcos was great to work with . He made the buying experience seamless and pleasurable. I would definitely buy from him again. He made the buying experience seamless and pleasurable. I would definitely buy from him again. More

Service is 2nd to none true 1st class Organization and the team is always helpful Whether you’re servicing your vehicle or planning to purchase great job guys. the team is always helpful Whether you’re servicing your vehicle or planning to purchase great job guys. More

I have always enjoyed working with the Mercedes-Benz of the Woodlands from the time I bought my car from them about 5 years ago. Service manager Gaston and BDC Manager Ashley Mahana are great people to wor the Woodlands from the time I bought my car from them about 5 years ago. Service manager Gaston and BDC Manager Ashley Mahana are great people to work with. More

It’s always a pleasurable experience visiting Mercedes-Benz of The Woodlands. Everyone is very friendly, helpful, and knowledgeable. My wife and I feel that we’ve found our favorite Mercedes deal Mercedes-Benz of The Woodlands. Everyone is very friendly, helpful, and knowledgeable. My wife and I feel that we’ve found our favorite Mercedes dealership, and plan on being life long customers. Trent Hjuler was our salesman for both AMGs we purchased. His professionalism and knowledge made it an easy decision to buy. He’s always just a phone call, or a text message away to answer our questions and concerns. More

Great service with great people, I would definitely buy another car from them. They even came to my house and looked at my 9 year old Sprinter wagon with no charge! another car from them. They even came to my house and looked at my 9 year old Sprinter wagon with no charge! More

The check-in with Mark was outstanding. He is knowledgeable, friendly, and a good listener. John was great in timely follow-up of service plans and scheduling. He had my car ready for picku He is knowledgeable, friendly, and a good listener. John was great in timely follow-up of service plans and scheduling. He had my car ready for pickup as promised. Also thanks to Trent for his usual attention to details and friendly support in getting me to the service department. More

Just a great place to do business--from the super sales group to the perfect service department. Always a pleasure to visit this Mercedes dealership group to the perfect service department. Always a pleasure to visit this Mercedes dealership More