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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
2,999 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,999 reviews

November 10, 2024

Rosario handle my transaction smoothly and remotely for the most part on my end, which made it easy and convenient for me More

by Shawnawilliams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rosario Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for your feedback, Shawnawilliams! We're thrilled to hear that Rosario made your experience smooth and convenient. Your satisfaction is our priority, and we’re glad we could meet your needs! Enjoy your new Mercedes!

November 09, 2024

When it came time for me to look into a new vehicle, I contacted multiple Mercedes locations. The Woodlands location was the only one that answered me right away. I was connected with Katherine and from t More

by ttwb04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you, ttwb04! We’re thrilled to hear about your positive experience with Katherine and our team. Providing personalized service is our priority, and it’s wonderful to know you felt valued throughout your journey. Enjoy your new vehicle, and we appreciate your referrals!

November 09, 2024

Great dealership. I have been servicing my SUV at the MB of The Woodlands since 2016 and I have never been disappointed. Excellent teamwork, attention to detail and cu More

by Javier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Mercedes-Benz of the Woodlands responded

Javier, thank you for your fantastic review! We're thrilled to hear that our team's dedication to service and customer satisfaction has made your experience enjoyable since 2016. Your loyalty means a lot to us, and we look forward to continuing to exceed your expectations!

November 09, 2024

Just purchased a CPO Mercedes S560 Cabriolet from The Woodlands sight unseen and from 1800 miles away. Took a huge leap of faith and we were blown away by the professionalism and attention to detail. More

by wpoling
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trinidad Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks, wpoling! We’re thrilled to hear about your positive experience with Trinidad and our team. Your trust means a lot to us, especially with such a significant purchase sight unseen. We look forward to serving you again in the future! Enjoy your new Mercedes!

November 08, 2024

Amazing dealership and service every time we visit. Mark in service is always top notch - thank you! More

by Dlyons
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Dlyons! We're thrilled to hear that you consistently have a great experience with us and that Mark in service is making such a positive impact. We look forward to seeing you again soon!

November 06, 2024

Excellent service, had a few warranty issues solved, no questions asked. Stress free, pleasurable experience! More

by leighyoung1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Mercedes-Benz of the Woodlands responded

Leigh, we’re thrilled to hear about your positive experience with our service! Our team is dedicated to making sure everything runs smoothly for our customers. Thank you for taking the time to share your feedback; it truly means a lot to us!

November 06, 2024

Clean clear communicator with excellent service and also very knowledgeable about the product who supported me throughout the familiarization phase and afterwards. Bent over backwards to attend to me during More

by Cyril
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Mercedes-Benz of the Woodlands responded

Cyril, thanks for the fantastic review! We're thrilled to hear that our team's support made a difference during your experience. Your kind words about our service and product knowledge truly motivate us. We look forward to seeing you again!

November 05, 2024

From the GM to the service and sales team the team is focused on quality and service. I have been a customer for many years and fully support them. Well done MBOTW! More

by Alex G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosario Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Alex! We’re thrilled to hear that our team’s dedication to quality and service has made a lasting impression on you. Your support means the world to us, and we look forward to exceeding your expectations for many more years to come!

November 02, 2024

I enjoyed doing business with the Mercedes-Benz of the Woodlands team. They were very professional, knowledgable, and extremely courteous. Thank you all for a relaxing day car shopping. More

by timharris121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

timharris121 responded

Thank you for helping me purchase the right vehicle for this new season of my life. May you all continue to have tremendous success, and may all of your families enjoy the upcoming Holidays. As a minister I must close by saying, When you all keep God first and foremost in your lives, and in your business, He will bless you tremendously!

Nov 04, 2024 -

Mercedes-Benz of the Woodlands responded

Tim, we’re thrilled to hear you had a great experience with our team! We pride ourselves on professionalism and excellent customer service. Thank you for choosing Mercedes-Benz of the Woodlands and allowing us to be apart of this new chapter in your life. May you also continue to have success and may you and your family have a wonderful time with the upcoming holidays. We look forward to assisting you again in the future!

November 02, 2024

It is very rare that I would take the time to write a review but I thought your dealership deserved it. I went there to purchase a used car (2018 Mazda). Justin Kenney was my salesman. He was very profes More

by Darrell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Brennen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Mercedes-Benz of the Woodlands responded

Darrell, thank you for taking the time to share your experience! We're thrilled to hear that Justin provided such exceptional service. We pride ourselves on our team’s dedication and professionalism. We look forward to welcoming you and your friends back for your next car purchase!

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