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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,045 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,045 reviews

January 21, 2025

I have received excellent service for my Leisure Travel Van on a Mercedes Sprinter chassis. I purchased a maintenance plan and have used it twice plus purchased tires. Juan Renteria was my service advisor. More

by swstroh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan RENTERIA
January 21, 2025

Excellent service. Staffs are nice and friendly . Enjoy free snacks and hot and cold beverages. More

by sgupta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ghennessys Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

MB of the Woodlands is easily the best dealership I’ve ever experienced. And I’ve done business with a LOT of dealerships over the last few decades! More

by Sophie’s Mom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you! We're thrilled to hear you had such a positive experience at MB of the Woodlands. Your feedback means a lot to us, and we’re glad to stand out among the many dealerships you've visited. We look forward to serving you again!

January 16, 2025

The service was great. I like the service in Mrecedes-Benz of the woodland. I will recommend the service to my friend More

by mtl87323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ghennessys Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks, mtl87323! We're thrilled to hear you had a great experience at Mercedes-Benz of The Woodlands. Your recommendation means a lot to us. We look forward to welcoming you and your friends back soon!

January 16, 2025

Mr. Mark Escobar provided concierge level service. Mark was knowledgeable, personable and kept me informed on the serviced of my vehicle. The mechanical technicians always do an excellent job when I bring More

by fbrannonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, fbrannonjr! We’re thrilled to hear about your positive experience with Mark and our service team. Providing exceptional service is our priority, and your trust means a lot to us. We appreciate your recommendations and look forward to serving you, your friends and family again!

January 14, 2025

I bought a used car from this dealership and my sales person, Rosario, and everyone involved was very professional and helpful. They had my new 4Runner looking great and full of gas. I highly recommend t More

by CO Chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosario Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks, Chris! We're thrilled to hear about your positive experience with Rosario and the team. It's great to know you love your new 4Runner. We appreciate your recommendation.

January 12, 2025

Katherine was very professional and communicative, She worked with us for approximately a week trying her best to get us the deal we desired. We were not able to reach a deal, but I would highly recom More

by freedland6283
Recommend Dealer
Yes
Employees Worked With
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, freedland6283! We appreciate your kind words about Katherine's professionalism and dedication. While it’s unfortunate a deal wasn’t reached, we’re thrilled to hear you would recommend her. Your feedback motivates us to keep striving for great service!

January 09, 2025

Highly recommend this dealership. Excellent customer service. Kind and knowledgeable staff who work hard to provide excellent service More

by Gdn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you! We're thrilled to hear you had such a positive experience with our team. Our staff takes pride in delivering great service, and your recommendation means a lot to us. We look forward to seeing you again!

January 09, 2025

1. Professional and courteous Staff 2. Good communication 3. Comfortable waiting area with coffee and snacks. 4. Car is always returned washed and ready to go. More

by Jrgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Mercedes-Benz of the Woodlands responded

Jrgordon, thank you for your fantastic review! We're thrilled to hear you enjoyed our professional service and comfortable waiting area. It’s our goal to provide a great experience, and we appreciate you taking the time to share your feedback. Looking forward to seeing you again!

January 04, 2025

I can always count on MBOTW to take care of me from sale to service to trade-in and next MB. The continued customer service is always professionally delivered and makes me confident in my choice on where to More

by Marsha B.
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Brown
Jan 07, 2025 -

Mercedes-Benz of the Woodlands responded

Marsha, thank you for your amazing feedback! We're thrilled to hear that you consistently have a great experience with us. Your confidence in our service means the world, and we look forward to continuing to support you with your vehicle needs.

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