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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,080 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,080 reviews

February 20, 2025

I wanted to take the time to write this review because I received the most amazing service. From the moment I called to make the appointment, until my boss's car was finished. When I arrived at the dealersh More

by jami_weed
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

MBOTW delivered as promised, great service once again. Special thanks to John Watkings, he knows to perfection what you need and make things happen ASAP. Such a great guy. More

by pta
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Recommend Dealer
Yes
Employees Worked With
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for your fantastic review, pta! We’re thrilled to hear you had a great experience and that John delivered exceptional service. We appreciate your support and look forward to serving you again!

February 18, 2025

This dealership consistently delivers excellent customer service and that’s why I frequent this dealership with my business and service needs. Keep providing that level of service and I’ll continue to suppo More

by myronhopes
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Mercedes-Benz of the Woodlands responded

Myron, thank you for your fantastic feedback! We’re thrilled to hear that you consistently enjoy our customer service. Your support means the world to us, and we’re committed to maintaining that high standard for you and all our valued customers. Looking forward to seeing you again soon!

February 18, 2025

Always kept me updated on diagnosis of problems on my car. Let me know when complete and charges as they did. More

by Sbb22broad
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Sbb22broad! We’re glad to hear you appreciated our communication and transparency throughout the process. Keeping our customers informed is a top priority, and it’s great to know we hit the mark with you. Looking forward to assisting you again!

February 16, 2025

We are very pleased with the service department and Dealership at MBOTW. John is our service advisor. He is courteous, very knowledgeable and professional. It all started with David Gonzalez our sale More

by Roseap1219
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Recommend Dealer
Yes
Employees Worked With
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Rose! We're thrilled to hear you had such a positive experience with John and David. Our team works hard to provide top-notch service, and it’s great to know the snack bar is a hit too! We look forward to seeing you again!

February 15, 2025

Great experience, especially after a horrible experience with NTB on another vehicle. The mechanic’s video was awesome & gave great confidence in us that the work was being done properly. More

by Andre Carter
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Recommend Dealer
Yes
Employees Worked With
Jacob Brown
Feb 17, 2025 -

Mercedes-Benz of the Woodlands responded

Andre, thank you for your fantastic review! We're thrilled to hear about your positive experience and that the mechanic's video helped build your confidence. Your satisfaction means a lot to us, and we’re here to ensure you always have a great experience.

February 13, 2025

The Woodlands Mercedes dealership has provided my wife and I with an excellent experience over multiple purchases. The consistency of excellent service of the sales representative and fair purchase option More

by tedhunt13
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Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Aramayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Mercedes-Benz of the Woodlands responded

Ted, we’re thrilled to hear about your positive experiences with us! Consistency in service is key, and we appreciate your loyalty. Thank you for choosing Mercedes-Benz of The Woodlands for your purchases. It's fantastic to know that you and your wife feel valued. We look forward to assisting you both again in the future!

February 12, 2025

I have owned a Mercedes Benz for over 20 years now and The Woodlands Mercedes Benz Dealership is by far the best Mercedes dealership. Liz Rincon, my service advisor, has always be a pleasure to work with More

by wendyheickman1
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Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Mercedes-Benz of the Woodlands responded

Wendy, we're thrilled to hear about your positive experiences here at Mercedes-Benz of The Woodlands! Liz is truly an asset to our team, and we appreciate your loyalty over the years. Thank you for sharing your feedback!

February 10, 2025

Everyone I’ve dealt with at Mercedes Benz of The Woodlands has been so helpful and courteous… But especially Katherine was so kind, really took the time to help me, and it was so fun to work with he More

by af17
Recommend Dealer
Yes
Employees Worked With
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Mercedes-Benz of the Woodlands responded

Af17, we're thrilled to hear you had such a positive experience with our team, especially Katherine! Our goal is to provide exceptional service, and your kind words motivate us to keep up the great work. Thank you for choosing Mercedes Benz of The Woodlands!

February 09, 2025

Excellent service Professional Efficient Quality Liz R is an awesome service rep! Snacks and drinks very good too! More

by kinnyg
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, kinnyg! We’re thrilled to hear you had an excellent experience with us. Liz R will be delighted to know she made such a positive impact. We appreciate your feedback and look forward to seeing you again!

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