Mercedes-Benz of Wilsonville
Wilsonville, OR
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Service staff was very courteous and knowledgeable. They explained the problems with the car and also admitted to any delays they might have in making needed repairs. Brandon Green was very good at k They explained the problems with the car and also admitted to any delays they might have in making needed repairs. Brandon Green was very good at keeping us up to date on the completion of repairs. Loaner car arrangement was very easy to complete and was convenient when having only one car is the household. More
Wilsonville Mercedes has been very reliable and helpful, its employees set the services standard in my opinion. Service on my sprinter van was quick and complete its employees set the services standard in my opinion. Service on my sprinter van was quick and complete More
Got a service appointment easily. Greeting was good. The problem came in with the time it took for the B service . I arrived at 7:20 am and after 3 hours they had not started the serv Greeting was good. The problem came in with the time it took for the B service . I arrived at 7:20 am and after 3 hours they had not started the service. I waited 6 hours for my car. Communication could have been better. More
Great service department. They greet you with a smile and keep you posted with updates. Very helpful and prompt. Service adviser Moein is the best. Thank you. They greet you with a smile and keep you posted with updates. Very helpful and prompt. Service adviser Moein is the best. Thank you. More
Thank you Wilsonville Mercedes. Rebecca was able to have my Sprinter motorhome front window repaired and replaced in 2 days making it possible for my wife and I ( also murphy the c Rebecca was able to have my Sprinter motorhome front window repaired and replaced in 2 days making it possible for my wife and I ( also murphy the cat) to stay cool in the RV while our home A.C. and heating system were replaced. More
Brandon was extremely helpful with explaining issues regarding my vehicle. He gave me updates on the progress. I was very impressed and will continue to take my vehicle to the dealership. regarding my vehicle. He gave me updates on the progress. I was very impressed and will continue to take my vehicle to the dealership. More